Complaint 2079311

Complaint Summary

ENGINE

Owner Narrative

We have a 2016 Kia Forte 5 that did not meet the criteria when the other 2016 Kia Forte's were recalled due to engine failure as it has a 2.0L engine. On or about [XXX], while driving this vehicle, the car lost all power and came to a stop on a busy highway. It still had electrical power, but failed to accelerate and we lost the ability to steer or control the car. We were able to get it off the road and called for a tow. The car was towed to a repair shop and we were informed that the engine failed, and needed to be replaced. This is the same situation that is occurring with the current Kia engine recalls. The garage attempted to contact Kia and we were told that due to the car not selling well in the US, it was considered a niche vehicle, and therefore no recalls were made. The car was in perfect running order with no signs of failure, no lights on the dashboard to warn of a malfunctioning component, and no audible sounds of a failing engine. Our safety, as well as others, was put at risk due to the car losing all power on a 55mph road that is heavily travelled and could cause an accident. The engine was inspected by a certified mechanic and all they can determine is that the engine failed and it needs to be replaced. This placed my wife in a dangerous situation that could have ended badly. To date, the car has been towed back to our home and sits in our driveway as there is no current fix to it, but the reason for the original recall on the 1.6L engines, and the current recall on Kia engines, is the same that occurred with this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.