Complaint 1946678
2016 KIA FORTE • ENGINE • incident Nov 30, 2023
Complaint Summary
ENGINE
Owner Narrative
Was fixing to head and get my oil changed even though i still had about 570 miles left before i absolutely had to change the oil, my 2016 kia forte LX with the 1.8l engine with 79996 as of currently; lost power at around 15mph and started lugging after leaving my neighborhood gas station, luckily i was about 1/8 mile away from a kia service center so i drove it to the service dealer so i could hear, "We only have lube technicians because all the maintenance technicians quit so we cant check your vehicle for mechanical failure, and we are booked until march 2024." So i parked my car and called kia customer service where they told me that the recall is only applicable to the 1.6l and the 2.0l engine, the 1.8l is only warrantable to 60k miles being i am the second owner and the car is passed the 60k mile marker I was told "we would be happy to take a look at it but it will be an out of pocket expense being insurance doesnt cover an engine. This is the second time this year this specific incident has happened to me and i will not be buying another kia or hyundai vehicle ever again. Let this be known to all kia buyers these are cheap cars you get what you pay for.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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