TruckCodex

MACES HEAVY DUTY TOWING SERIES LLC

USDOT 967251 Active AUTHORIZED FOR HIRE Hazmat Motor Vehicles Chemicals Based in MEMPHIS, TN Grade A · 94
Brokers & shippers · booking check

No hard blockers on file

Authority and insurance signals look clear in our data. Still verify live on FMCSA SAFER / L&I before tendering a load.

Clear to review
Policy effective · Aug 25, 2021
On file
  • 1 active operating authority
  • Insurance on file · $1,000,000 NATIONAL INTERSTATE INSURANCE COMPANY · 91X Details →
  • BOC-3 process agent on file PROCESS AGENT SERVICE COMPANY, INC. Details →
Cargo: Motor Vehicles, Chemicals
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — MACES HEAVY DUTY TOWING SERIES LLC (USDOT 967251)
Verdict: CLEAR TO REVIEW
No hard blockers on file
Authority and insurance signals look clear in our data. Still verify live on FMCSA SAFER / L&I before tendering a load.

Authority / census status: Active
Active BIPD limit: $1,000,000

Blockers:
  (none)

Cautions:
  (none)

On file:
  • 1 active operating authority
  • Insurance on file · $1,000,000 — NATIONAL INTERSTATE INSURANCE COMPANY · 91X
  • BOC-3 process agent on file — PROCESS AGENT SERVICE COMPANY, INC.

Source: https://truckcodex.com/usdot/967251/
As of: Jul 18, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 4/5 scored components (mean 94/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
On par with peers · 75/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 14.3% vs peer median 14.3% (neutral). n=54010 same-size ACTIVE peers.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Clear to review.

Operating authority
Insurance

NATIONAL INTERSTATE INSURANCE COMPANY · 91X · $1,000,000

NATIONAL INTERSTATE INSURANCE COMPANY · 34

2 active policies

BOC-3 agent

PROCESS AGENT SERVICE COMPANY, INC.

Company profile

Company details
USDOT 967251
In FMCSA records since Jul 12, 2001 (~25y)
MC / docket MC444294
Operation AUTHORIZED FOR HIRE
Hazmat Yes (MCS-150)
Cargo carried
Motor Vehicles, Chemicals
Fleet size 19 units
Drivers 19
Annual mileage 446,804 mi
Contact & address
Phone: (901) 366-5873
Email: [email protected]
Physical
3501 KNIGHT ARNOLD RD
MEMPHIS, TN 38118
Mailing address matches physical.
Registration & safety rating
USDOT 967251
In FMCSA records since Jul 12, 2001 (~25y)
Operation AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 446,804 mi
Hazmat Yes (MCS-150)
vs. National Average
Vehicle OOS Rate 14.3% vs 23.4% -9.1 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 0.08 vs 1.80 -1.72
Peer tier (mid-sized fleets (11-100 power units)) median OOS rate: 27.3%
Active insurance
Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 16 0 0
Trucks 3 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Accident reports (24 months)

All 10 crashes →
Last 6 months 6–12 months 12–24 months Total
Fatalities 0 0 0 0
Injuries 0 0 2 2
Tow-away 0 0 3 3
Crash reports 0 0 3 3

Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.

Inspections (24 months)

All 17 inspections →
Driver Vehicle Hazmat
Inspections 12 12 0
OOS inspections 0 0 0
OOS percentage 0% 0% —
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
19
Drivers
19
Inspections
17
FMCSA roadside history on file
OOS Rate (peak)
14.3%
driver or vehicle, whichever higher
Crashes (24m)
3
10 all-time
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

MACES HEAVY DUTY TOWING SERIES LLC is a motor carrier based in MEMPHIS, TN, registered with the FMCSA under USDOT 967251. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 19 power units and 19 drivers, with 17 roadside inspections on file and a peak out-of-service rate of 14.3%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

MACES HEAVY DUTY TOWING SERIES LLC is a mid-sized fleet, operating 19 power units and 19 drivers, with 3 years on FMCSA's records, based in Memphis, TN. Across 11 roadside inspections in the last 24 months, the fleet recorded a 0.0% out-of-service rate, with 3 reportable crashes. all filed authority types (common) are currently revoked.

Inspection profile

11 roadside inspections over the last 24 months, up 120% versus the prior 24 months, most heavily in TN (11 stops), with Level 1 inspections the most common.

Violation profile

0.0% out-of-service rate; led by Unsafe Driving (100.0% of violations); top code 392.2-SLLEWA1 (Operating a CMV while ill or fatigued) cited 1 times.

Fleet profile

The fleet comprises 19 power units (mid-sized fleet) and 19 drivers; Kenworth, Peterbilt, and Freightliner are the most-inspected makes.

Risk Signals

Elevated OOS rate
Peak OOS rate of 14.3% is above the driver national average (~6.7%); vehicle national average is ~23.4%.
Authority revoked
1 revocation on record.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 54,010 ACTIVE carriers operating 9–29 power units (±50% of this carrier's 19 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 54,010 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
14.3%
Vehicles placed out-of-service at roadside inspections
Peer median
14.3%
Median across 54,010 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2025-06 2026-05

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Unsafe Driving
1 violation

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Tennessee (TN) 12 0 0.0% May 14, 2026
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Kenworth 6
Peterbilt 6
Freightliner 2
International 2
Unknown 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 0 — 0.00 0 — Jul 13, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 13, 2026
Hours of Service 0 — 0.00 0 — Jul 13, 2026
Unsafe Driving 1 — 1.57 2 — Jul 13, 2026
Vehicle Maintenance 0 — 0.00 0 — Jul 13, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (17 rows) View all 17 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
87877523 May 14, 2026 TN 2 —
PETERBILT TRUCK TRACTOR
TN K2520HY · 1NPXL49X4KD484823
1 392.2-SLLS4 No
87210724 Mar 3, 2026 TN 1 MEMPHIS TN
KENWORTH STRAIGHT TRUCK
TN F9355HY · 1NKZX4TX3HJ145072
0 — No
87210086 Mar 3, 2026 TN 1 MEMPHIS TN
PETERBILT STRAIGHT TRUCK
TN P5027HY · 1NPXX4TX6ND795865
0 — No
87209907 Mar 3, 2026 TN 1 MEMPHIS TN
PETERBILT STRAIGHT TRUCK
TN R2782HY · 1NPXX4TX4ND795864
0 — No
87198800 Mar 2, 2026 TN 1 MEMPHIS TN
FREIGHTLINER STRAIGHT TRUCK
TN K362HT · 1FVACWFE8SHVU3574
0 — No
87197740 Mar 2, 2026 TN 1 MEMPHIS TN
KENWORTH STRAIGHT TRUCK
TN L5736HY · 1NKZX4TX8LJ420220
0 — No
86652071 Dec 23, 2025 TN 1 STANTON TN
INTERNATIONAL STRAIGHT TRUCK
TN K363HT · 3HAEUTAL2SL575772
1 392.2-SLLEWA1 No
84998493 Jun 18, 2025 TN 1 MEMPHIS TN
KENWORTH STRAIGHT TRUCK
TN F9355HY · 1NKZX4TX3HJ145072
0 — No
84998482 Jun 18, 2025 TN 1 MEMPHIS TN
PETERBILT STRAIGHT TRUCK
TN P5027HY · 1NPXX4TX6ND795865
0 — No
84997503 Jun 18, 2025 TN 1 MEMPHIS TN
FREIGHTLINER STRAIGHT TRUCK
TN K362HT · 1FVACWFE8SHVU3574
0 — No
84997492 Jun 18, 2025 TN 1 MEMPHIS TN
KENWORTH STRAIGHT TRUCK
TN L5736HY · 1NKZX4TX8LJ420220
0 — No
84997369 Jun 18, 2025 TN 1 MEMPHIS TN
PETERBILT STRAIGHT TRUCK
TN R2782HY · 1NPXX4TX4ND795864
0 — No
81147454 Mar 6, 2024 TN 2 STANTON TN
KENWORTH STRAIGHT TRUCK
TN A3206HY · 1NKDL49X99J247409
1 393.17A1-LSLDMWR Yes
80938167 Feb 23, 2024 TN 3 MASON TN
KENWORTH TRUCK TRACTOR
TN J1010HY · 1XKWD49X0KJ249342
0 — No
80860282 Feb 14, 2024 AR 3 CROSS COUNTY
PETERBILT STRAIGHT TRUCK
TN P5027HY · 1NPXX4TX6ND795865
2 383.51(a), 392.2 Yes
79074411 Jul 6, 2023 IN 3 —
PETERBILT TRUCK TRACTOR
TN N3937HY · 1XP5DB9XX6N886411
1 392.2 No
78993669 Jun 23, 2023 TN 2 THP DIST 4 MEMPHIS
KENWORTH TRUCK TRACTOR
TN J1010HY · 1XKWD49X0KJ249342
3 393.128, 393.75(a)(3), 392.2 Yes
Recent Crashes (10 rows)
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
TN0301008827 Mar 28, 2025 TN 0 0 Yes No Tow
MS1703244939 Dec 14, 2024 MS 0 2 Yes No Injury
TN0300972786 Aug 28, 2024 TN 0 0 Yes No Tow
TN0400058043 Feb 23, 2024 TN 0 0 Yes No Tow
TN0103505508 Dec 3, 2022 TN 0 0 Yes No Tow
AR2020558067 Nov 6, 2020 AR 0 0 Yes No Tow
TN0300619432 Apr 10, 2020 TN 0 0 Yes No Tow
TN0300436449 Apr 11, 2018 TN 0 1 Yes No Injury
TN0300207509 Feb 1, 2015 TN 0 1 Yes No Injury
TN0300112107 Feb 20, 2013 TN 0 0 Yes No Tow
Authority Records (1 docket)
common
MC444294
Active
—
View full authority record →
MC Certificate Documents (3 PDFs)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
May 31, 2022 MC444294-C REI REINSTATEMENT REI →
Aug 3, 2021 MC444294 NC REVOCATION NC →
Nov 10, 2005 MC444294-C CPL REVOCATION CPL →
Insurance Coverage Timeline (12 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
NATIONAL INTERSTATE INSURANCE COMPANY TPC 4400016-02 91X $1,000,000 Aug 25, 2021 On file ACTIVE
NATIONAL INTERSTATE INSURANCE COMPANY TPC 4400016-02 34 — Aug 25, 2021 On file ACTIVE
NATIONAL INTERSTATE INSURANCE COMPANY TPC 4400016-00 CARGO — Nov 13, 2018 Aug 25, 2021 REPLACED
NATIONAL INTERSTATE INSURANCE COMPANY TPC 4400016-00 CARGO — Nov 13, 2018 Sep 7, 2021 NAME CHANGED
NATIONAL INTERSTATE INSURANCE COMPANY TPC 4400016-00 BIPD/Primary — Nov 13, 2018 Sep 7, 2021 NAME CHANGED
NATIONAL INTERSTATE INSURANCE COMPANY TPC 4400016-00 BIPD/Primary — Nov 13, 2018 Aug 25, 2021 REPLACED
NATIONAL INTERSTATE INSURANCE COMPANY TWT 0000110-00 CARGO — Jun 1, 2018 Nov 13, 2018 REPLACED
NATIONAL INTERSTATE INSURANCE COMPANY TWT 0000110-00 BIPD/Primary — Jun 1, 2018 Nov 13, 2018 REPLACED
PLAZA INSURANCE COMPANY PTOWK008189-01 BIPD/Primary — Jun 1, 2017 Jun 1, 2018 CANCELLED
PLAZA INSURANCE COMPANY PTOWK008189-00 BIPD/Primary — Jun 1, 2016 Jun 1, 2017 CANCELLED
UNIVERSAL UNDERWRITERS INSURANCE CO. 264543 BIPD/Primary — Apr 15, 2005 Jun 1, 2016 REPLACED
UNIVERSAL UNDERWRITERS INSURANCE CO. 264543 CARGO — Apr 15, 2005 Mar 16, 2013 CANCELLED
Compliance Timeline Merged authority / insurance / enforcement events
  1. May 31, 2022
    authority
    REINSTATED — MOTOR PROPERTY COMMON CARRIER
    Details →
  2. May 16, 2022
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  3. May 11, 2022
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  4. Sep 7, 2021
    insurance
    TERM/CANCL — NATIONAL INTERSTATE INSURANCE COMPANY
  5. Aug 26, 2021
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  6. Aug 25, 2021
    insurance
    TERM/REPL — NATIONAL INTERSTATE INSURANCE COMPANY
  7. Nov 13, 2018
    insurance
    TERM/REPL — NATIONAL INTERSTATE INSURANCE COMPANY
  8. Jun 4, 2018
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  9. Jun 1, 2018
    insurance
    CANCEL — PLAZA INSURANCE COMPANY
  10. Jun 1, 2017
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  11. Jun 1, 2017
    insurance
    CANCEL — PLAZA INSURANCE COMPANY
  12. Jun 1, 2016
    insurance
    TERM/REPL — UNIVERSAL UNDERWRITERS INSURANCE CO.
  13. Mar 16, 2013
    insurance
    CANCEL — UNIVERSAL UNDERWRITERS INSURANCE CO.
  14. Nov 29, 2002
    authority
    DISMISSED — MOTOR PROPERTY CONTRACT CARRIER
    Details →
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
MEMPHIS TN TN 10 0
STANTON TN TN 2 1
CROSS COUNTY AR 1 1
MASON TN TN 1 0
THP DIST 4 MEMPHIS TN 1 1

Top Violation Codes Cited

Code Description Category Cited OOS
392.2 Violation of Local Laws - Explain: Unsafe Driving 3 0
383.51(a) Driving a CMV while disqualified from holding a CDL Driver Fitness 1 1
393.128 No/improper securement of vehicles Vehicle Maintenance 1 1
393.75(a)(3) Tire-flat and/or audible air leak Vehicle Maintenance 1 1
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify MACES HEAVY DUTY TOWING SERIES LLC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about MACES HEAVY DUTY TOWING SERIES LLC

Is MACES HEAVY DUTY TOWING SERIES LLC an active motor carrier? ▾
Yes. MACES HEAVY DUTY TOWING SERIES LLC is registered with the FMCSA under USDOT 967251 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is MACES HEAVY DUTY TOWING SERIES LLC's safety rating? ▾
MACES HEAVY DUTY TOWING SERIES LLC is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has MACES HEAVY DUTY TOWING SERIES LLC had? ▾
17 roadside inspections are on file for MACES HEAVY DUTY TOWING SERIES LLC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is MACES HEAVY DUTY TOWING SERIES LLC's out-of-service rate? ▾
MACES HEAVY DUTY TOWING SERIES LLC's peak out-of-service rate is 14.3% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.
Where is MACES HEAVY DUTY TOWING SERIES LLC based? ▾
MACES HEAVY DUTY TOWING SERIES LLC reports its physical address to the FMCSA as 3501 KNIGHT ARNOLD RD, MEMPHIS, Tennessee 38118. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does MACES HEAVY DUTY TOWING SERIES LLC have valid operating authority? ▾
Yes. MACES HEAVY DUTY TOWING SERIES LLC holds 1 active FMCSA operating authority (MC444294). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does MACES HEAVY DUTY TOWING SERIES LLC operate? ▾
MACES HEAVY DUTY TOWING SERIES LLC self-reports 19 power units and 19 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has MACES HEAVY DUTY TOWING SERIES LLC had any crashes? ▾
10 FMCSA-reportable crashes are on file for MACES HEAVY DUTY TOWING SERIES LLC in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring transport for medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.