TruckCodex

DIRECT SUPPORT RESOURCES INC

USDOT 551369 • DBA: DSR • 91 240 KALAELOA BOULEVARD, KAPOLEI, HI, 96707-1820

ACTIVEMotor Carrier
Authority:1 active
Insurance:None on file
BOC-3:On file
Safety Rating:S
MCS-150:Never updated
OOS Orders:None

Overview

Company profile from FMCSA Census File

USDOT
551,369
Status
ACTIVE
Entity Type
Corporation
Operation
Interstate
Business Type
Motor Carrier
State
Hawaii
Phone
8086822965
Email
[email protected]
Power Units (MCS-150)
17
Drivers (MCS-150)
19
Safety Rating
S
MCS-150 Mileage
300,500
BOC-3 Agent
SERVICE OF PROCESS AGENTS, INC.
Physical Address
91 240 KALAELOA BOULEVARD, KAPOLEI, HI, 96707-1820
Contact
Phone: 8086822965

Risk Signals1 flagged

HIGH
No insurance filings on record
This for-hire carrier has no insurance filings in the FMCSA database — a critical compliance gap.

Signals are auto-detected from FMCSA public records. This is not a regulatory determination.

Authority & Insurance

Operating authority, insurance filings, and BOC-3 status

Common Carrier — Active
Active Authority
1
Revoked / Inactive
0
Authority Types
1
Insurance Policies
None on file
BOC-3 Filing
On file

Operating Authority

fmcsa-authhistApr 5, 2026
Operating Authority
Authority TypeDocket #StatusOriginal DateFinal Date
Common CarrierMC-588145ACTIVEUnknownUnknown

No insurance filings found for this carrier in FMCSA records.

Check FMCSA SAFER for current insurance status

Authority Action History (2 events)

fmcsa-authhist-blob
Authority Action History (2 events)
DocketAuthority TypeOriginal ActionServed DateDispositionDecided Date
MC588145MOTOR PROPERTY COMMON CARRIERGRANTEDFeb 27, 2013—Unknown
MC588145MOTOR PROPERTY COMMON CARRIERDISMISSEDFeb 1, 2007—Unknown

Safety & Inspections

SMS BASIC scores, inspection history, and out-of-service rates

SMS BASIC Scores

Hours of Service
N/A
Unsafe Driving
N/A

Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.

Inspections
46
Violations
59
13 OOS
Vehicle OOS %
17.4%
Driver OOS %
4.3%
Power Units (MCS-150)
17
Drivers (MCS-150)
19
Crash Records
8

Inspection Activity (24 months)

Monthly inspection counts with OOS months highlighted. Hover bars for details.

1
May
2
Jun
4
Jul
1
Aug
1
Sep
2
Oct
1
Nov
1
Dec
1
Jan
Feb
2
Mar
1
Apr
1
May
2
Jun
3
Jul
1
Aug
Sep
Oct
3
Nov
Dec
2
Jan
1
Feb
Mar
Apr
Clean monthMonth with OOSBased on latest 46 of 46 inspection records

Inspection Activity Map

2 states • 46 inspections

🚛
None Low Medium High🚛 Home base

Violation Summary (59 violations from 46 inspections)

fmcsa-inspection-file
Violation Summary (59 violations from 46 inspections)
CodeDescription# Violations# OOSSeverity WtBASIC
FMCSR:393.9(a)Inoperable required lamps623Vehicle Maintenance
FMCSR:392.2-SLLSROperating a CMV while ill or fatigued508Unsafe Driving
FMCSR:393.45D-BBrake tubing/hoses inadequate407Vehicle Maintenance
FMCSR:393.126B-CIMCargo securement - flattened/crushed vehicles336Vehicle Maintenance
FMCSR:393.9A-LSMLInoperable required lamps303Vehicle Maintenance
FMCSR:393.78A-WSWindshield condition defective204Vehicle Maintenance
FMCSR:393.75C-TAOTD-LT2/32Tire tread depth insufficient (other axles)205Vehicle Maintenance
FMCSR:393.55E-BCoupling device/towing methods defective208Vehicle Maintenance
FMCSR:393.9A-LLPLInoperable required lamps203Vehicle Maintenance
FMCSR:393.201(a)Frame - cracked/loose/broken208Vehicle Maintenance
FMCSR:393.126(b)Cargo securement - flattened/crushed vehicles226Vehicle Maintenance
FMCSR:393.95(b)Emergency equipment - warning devices missing204Vehicle Maintenance
FMCSR:393.47ESlack adjuster defective107Vehicle Maintenance
FMCSR:390.21TE-LCMVINFO390.21TE-LCMVINFO10—General/Admin
FMCSR:393.53C-BSteering system components worn107Vehicle Maintenance
FMCSR:396.3A1-BMCHydraulic Master Cylinder Less Than 1/4 Full on Hydraulic Brakes11—Vehicle Maintenance
FMCSR:393.9A-HLLHInoperable required lamps103Vehicle Maintenance
FMCSR:393.100B-CCargo securement - aggregate working load116Vehicle Maintenance
FMCSR:393.11A1-LSMLLighting devices/reflectors103Vehicle Maintenance
FMCSR:393.9A-LBLInoperable required lamps103Vehicle Maintenance
FMCSR:393.95BEmergency equipment - warning devices missing104Vehicle Maintenance
FMCSR:390.21TB1-MC390.21TB1-MC10—General/Admin
FMCSR:391.41B10-MCMedical (Certificate) - Operating a commercial vehicle without corrective lenses or hearing aid as indicated on the driver's medical certificate11—Driver Fitness
FMCSR:383.23A2-LCDLNLicense (CDL) - Operate a CMV and does not possess a valid CDL11—Driver Fitness
FMCSR:393.11(a)(1)Lighting devices/reflectors103Vehicle Maintenance
FMCSR:392.9A2-CCargo - Vehicle components or dunnage not secured11—Unsafe Driving
FMCSR:393.55D3-BCoupling device/towing methods defective108Vehicle Maintenance
FMCSR:393.67C11-FTires - other defects106Vehicle Maintenance
FMCSR:393.25A-LLamps on rear of CMV obscured by load103Vehicle Maintenance
FMCSR:392.2Operating a CMV while ill or fatigued108Unsafe Driving
FMCSR:393.201A-FRCLSFrame - cracked/loose/broken108Vehicle Maintenance
FMCSR:396.3A1-BALACBrake - Audible air leak from a brake chamber10—Vehicle Maintenance
FMCSR:393.9A-LTSIRInoperable required lamps103Vehicle Maintenance
FMCSR:393.55(e)Coupling device/towing methods defective108Vehicle Maintenance
FMCSR:393.45(d)Brake tubing/hoses inadequate107Vehicle Maintenance
FMCSR:396.3(a)(1)Inspection/repair/maintenance - general115Vehicle Maintenance

Peer Context

This carrier vs national averages. Lower is better for all metrics.

Vehicle OOS Rate
17.4%vs nat'l 23.4%
-6.0 pts below avg
Driver OOS Rate
4.3%vs nat'l 6.7%
-2.4 pts below avg
Violations / Inspection
1.28vs nat'l 1.80
-0.52 below avg

National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.

Inspection History (46 inspections)

fmcsa-inspectionsApr 5, 2026
Inspection History (46 inspections)
DateReport #StationStateLevelVehicleViolationsTop CodesOOS
Feb 17, 202687083522HONOLULU HIHILevel 1INTERNATIO TRUCK TRACTOR2393.126B-CIM, 393.45D-BYes
Jan 30, 202686935554HONOLULU HIHILevel 1UNKNOWN INTERMODAL CHASSIS4393.45D-B, 393.47E, 390.21TE-LCMVINFONo
Jan 7, 202686736340KAPOLEI HIHILevel 1ISUZU STRAIGHT TRUCK0—No
Nov 25, 202586429792KAPOLEI HIHILevel 1ISUZU STRAIGHT TRUCK5392.2-SLLSR, 393.78A-WS, 393.9A-LSMLYes
Nov 25, 202586429922HONOLULU HIHILevel 1UNKNOWN INTERMODAL CHASSIS6392.2-SLLSR, 393.100B-C, 393.11A1-LSMLYes
Nov 6, 202586261968KAPOLEI HIHILevel 3BUSHOG/LOA INTERMODAL CHASSIS0—No
Aug 25, 202585604840WAIANAE HIHILevel 1CHEVROLET STRAIGHT TRUCK1393.95BNo
Jul 29, 202585359194HONOLULU HIHILevel 1FREIGHTLIN TRUCK TRACTOR1393.75C-TAOTD-LT2/32No
Jul 11, 202585203655KAPOLEI HIHILevel 2FREIGHTLIN TRUCK TRACTOR0—No
Jul 11, 202585203771HONOLULU HIHILevel 3FREIGHTLIN TRUCK TRACTOR0—No
Jun 16, 202584974139KAPOLEI HIHILevel 3CHEVROLET STRAIGHT TRUCK1390.21TB1-MCNo
Jun 6, 202584899799HONOLULU HIHILevel 1FREIGHTLIN TRUCK TRACTOR1391.41B10-MCYes
May 27, 202584798590HONOLULU HIHILevel 1FREIGHTLIN TRUCK TRACTOR1393.55E-BNo
Apr 1, 202584291945HONOLULU HIHILevel 1FREIGHTLIN TRUCK TRACTOR3393.9A-LLPL, 393.9A-LSML, 393.126B-CIMYes
Mar 28, 202584280213HONOLULU HIHILevel 1HYUNDAI TR INTERMODAL CHASSIS1383.23A2-LCDLNYes
Mar 14, 202584143794HONOLULU HIHILevel 1FREIGHTLIN TRUCK TRACTOR0—No
Jan 3, 202583535568KAPOLEI HIHILevel 1ISUZU STRAIGHT TRUCK1392.2-SLLSRNo
Dec 20, 202483456530WAIPAHU HIHILevel 3ISUZU STRAIGHT TRUCK0—No
Nov 18, 202483191376KAPOLEI HIHILevel 1FREIGHTLIN TRUCK TRACTOR0—No
Oct 14, 202482906460HONOLULU HIHILevel 1HYUNDAI TR INTERMODAL CHASSIS3393.9(a), 393.11(a)(1), 393.201(a)No
Oct 2, 202482833358LAIE HIHILevel 3CHEVROLET STRAIGHT TRUCK0—No
Sep 19, 202482764168HONOLULU HIHILevel 2INTERNATIO TRUCK TRACTOR0—No
Aug 27, 202482507424HONOLULU HIHILevel 1CIMC VEHIC INTERMODAL CHASSIS1393.126(b)Yes
Jul 30, 202482272486KAPOLEI HIHILevel 3CHEVROLET STRAIGHT TRUCK0—No
Jul 19, 202482196469KAPOLEI HIHILevel 1CHEVROLET STRAIGHT TRUCK0—No
Jul 19, 202482187030KAPOLEI HIHILevel 1CHEVROLET STRAIGHT TRUCK0—No
Jul 2, 202482032319HONOLULU HIHILevel 1UNKNOWN INTERMODAL CHASSIS8392.2-SLLSR, 392.9A2-C, 393.55D3-BYes
Jun 17, 202481896202HONOLULU HIHILevel 3STRICK COM INTERMODAL CHASSIS0—No
Jun 10, 202481851322HONOLULU HIHILevel 2BERTOLINI INTERMODAL CHASSIS3393.95(b), 393.126(b), 393.9(a)Yes
May 6, 202481540122WAIPAHU HIHILevel 3ISUZU STRAIGHT TRUCK1392.2No
Apr 30, 202481490111SAND ISLAND SCALE FACILITYHILevel 4MECH HANDL INTERMODAL CHASSIS0—No
Apr 24, 202481441934KAPOLEI HIHILevel 1CHEVROLET STRAIGHT TRUCK0—No
Mar 14, 202481133422KAPOLEI HIHILevel 3CHEVROLET STRAIGHT TRUCK1392.2-SLLSRNo
Mar 4, 202481033572HONOLULU HIHILevel 3FREIGHTLIN TRUCK TRACTOR0—No
Feb 28, 202480997611KAPOLEI HIUSLevel 5FREIGHTLIN TRUCK TRACTOR0—No
Feb 27, 202480984232KAPOLEI HIHILevel 1CHEVROLET STRAIGHT TRUCK1393.78A-WSNo
Jan 23, 202480700453HONOLULU HIHILevel 1UNKNOWN INTERMODAL CHASSIS2393.201A-FRCLS, 396.3A1-BALACNo
Jan 18, 202480662368WAIANAE HIHILevel 1ISUZU STRAIGHT TRUCK1393.95(b)No
Jan 12, 202480626128HONOLULU HIHILevel 1FREIGHTLIN TRUCK TRACTOR2393.45D-B, 393.55E-BNo
Dec 4, 202380306353KAPOLEI HIHILevel 1FREIGHTLIN STRAIGHT TRUCK1393.9A-LTSIRNo
Oct 30, 202380052099SAND ISLAND - FHILevel 1FRHT TRUCK TRACTOR4393.201(a), 393.55(e), 393.45(d)No
Oct 11, 202379898910CAMPBELL IND PARK & KAPOLEIHILevel 3CHEV STRAIGHT TRUCK0—No
Aug 31, 202379570177SAND ISLAND - FHILevel 3FRHT TRUCK TRACTOR0—No
Jul 25, 202379246527SAND ISLAND - FHILevel 3STRI INTERMODAL CHASSIS0—No
Jul 20, 202379199392KANEOHEHILevel 3CHEV STRAIGHT TRUCK0—No
May 18, 202378667130CAMPBELL IND PARK & KAPOLEIHILevel 2BRTO INTERMODAL CHASSIS4393.9(a), 396.3(a)(1)Yes

Inspection analytics

Monthly cadence, frequent stations, and violation mix

Inspections per month (24 mo)

32 total · 28.1% OOS
2024-042026-02
InspectionsOOS

Most frequent inspection stations

HONOLULU HI19 · 8 OOS
KAPOLEI HI14 · 1 OOS
SAND ISLAND - F3
CAMPBELL IND PARK & KAPOLEI2 · 1 OOS
WAIANAE HI2
WAIPAHU HI2
SAND ISLAND SCALE FACILITY1
KAPOLEI HI1

Violations by BASIC category

Unsafe Driving7 · 1 OOS
Driver Fitness2 · 2 OOS

Recent Crashes

8 crash records from FMCSA Crash File

Total Crashes
8
Fatalities
0
Injuries
3
Across 3 crashes
Tow-Aways
7

Crash History (8 records)

fmcsa-crash-fileApr 5, 2026
Crash History (8 records)
DateStateSeverityFatalitiesInjuriesCityLocationVINCarrier Name at Crash
Nov 26, 2025HITOW00KAPOLEIKOMOHANA ST / 100' E OF KALAELOA BLVD...UU2070DIRECT SUPPORT RESOURCES INC
Nov 21, 2019HITOW00————
May 6, 2015HIINJURY01————
Mar 28, 2014HITOW00————
Feb 10, 2009HITOW00————
Oct 21, 2005HITOW00————
Jun 14, 2005HIINJURY01————
Apr 28, 2004HIINJURY01————

Compliance Timeline

8 events merged from authority, insurance, enforcement, OOS, crash, MCS-150, and safety rating records

Nov 26, 2025
Crash
Tow-away crash in HI
0 fatalities, 0 injuries
Nov 21, 2019
Crash
Tow-away crash
0 fatalities, 0 injuries
May 6, 2015
Crash
Injury crash
0 fatalities, 1 injury
Mar 28, 2014
Crash
Tow-away crash
0 fatalities, 0 injuries
Feb 10, 2009
Crash
Tow-away crash
0 fatalities, 0 injuries
Oct 21, 2005
Crash
Tow-away crash
0 fatalities, 0 injuries
Jun 14, 2005
Crash
Injury crash
0 fatalities, 1 injury
Apr 28, 2004
Crash
Injury crash
0 fatalities, 1 injury

Related Records

Related records

StateAll entities in Hawaii
Browse carriers, brokers, and FFs in HI
CityEntities in KAPOLEI, HI
Browse by city
AuthorityMC-588145 Certificate
Common Carrier — Download free PDF
Crashes8 crash records
FMCSA Crash File
Inspections46 inspection records
Full inspection history
StationHONOLULU HI
19 inspections at this station
StationKAPOLEI HI
14 inspections at this station
StationSAND ISLAND - F
3 inspections at this station
BOC-3 AgentSERVICE OF PROCESS AGENTS, INC.
Process agent on file
CertificatesAuthority Certificate Lookup
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RecallsRecalls & safety data
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Data sources & freshness

FMCSA Company Census File
Generated from 24-hour old database. Contact info and fleet counts may lag.
Updated 1 weeks ago
FMCSA Authority History
Updated 1 weeks ago
FMCSA Insurance Filings
Updated 1 weeks ago
FMCSA Vehicle Inspection File
Updated 1 weeks ago
Refresh dataLast updated: Apr 5, 2026