ONE CALL EXPRESS INC
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
Plain-text risk summary (print / paste)
TruckCodex risk summary — ONE CALL EXPRESS INC (USDOT 4009048) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $750,000 Blockers: (none) Cautions: • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median. On file: • 1 active operating authority • Insurance on file · $750,000 — FENCHURCH GENERAL INSURANCE COMPANY · 91X • BOC-3 process agent on file — PROCESS AGENT SERVICE COMPANY, INC. Source: https://truckcodex.com/usdot/4009048/ As of: Jul 18, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade B
Composite of 4/5 scored components (mean 79/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
B
confidence 80% · 4/5 signals
Compliance grade B
Composite of 4/5 scored components (mean 79/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 11.1% vs peer median 0% (worse). Vehicle OOS 20% vs peer median 11.8% (worse). n=78578 same-size ACTIVE peers.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
Company profile
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InsuranceFENCHURCH GENERAL INSURANCE COMPANYPolicy effective Jan 12, 2026
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Process AgentPROCESS AGENT SERVICE COMPANY, INC.BOC-3 on file
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Operating AuthorityMC1508957ACTIVE
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 0 | 13 | 0 |
| Trailers | 0 | 15 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Inspections (24 months)
All 12 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 9 | 9 | 2 |
| OOS inspections | 0 | 1 | 0 |
| OOS percentage | 0% | 11.11% | 0% |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
ONE CALL EXPRESS INC is a motor carrier based in BRAMPTON, ON, registered with the FMCSA under USDOT 4009048. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 13 power units and 15 drivers, with 12 roadside inspections on file and a peak out-of-service rate of 20.0%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
ONE CALL EXPRESS INC is a mid-sized fleet, operating 13 power units and 15 drivers, based in Brampton, ON. Across 9 roadside inspections in the last 24 months, the fleet recorded a 22.2% out-of-service rate, with no reportable crashes on file. Operating authority is active for common.
9 roadside inspections over the last 24 months, up 800% versus the prior 24 months, concentrated in MI (2) and WV (2), with Level 3 inspections the most common.
22.2% out-of-service rate; led by Vehicle Maintenance (70.0% of violations); top code 393.47E (Slack adjuster defective) cited 4 times.
The fleet comprises 13 power units (mid-sized fleet) and 15 drivers; Utility, Mack, and Volvo are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 78,578 ACTIVE carriers operating 6–20 power units (±50% of this carrier's 13 unit fleet).
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| Michigan (MI) | 2 | 1 | 50.0% | Apr 24, 2025 |
| North Carolina (NC) | 2 | 0 | 0.0% | Jun 29, 2026 |
| Maryland (MD) | 1 | 0 | 0.0% | May 14, 2026 |
| Illinois (IL) | 1 | 0 | 0.0% | Nov 27, 2024 |
| West Virginia (WV) | 1 | 0 | 0.0% | Aug 12, 2025 |
| Tennessee (TN) | 1 | 0 | 0.0% | Feb 13, 2025 |
| Kentucky (KY) | 1 | 0 | 0.0% | Aug 4, 2024 |
Vehicle Fleet Top makes and models observed in roadside inspections
| Make | Model | Inspections |
|---|---|---|
| Utility | 8 | |
| Mack | 5 | |
| Great Dane | 3 | |
| Volvo | 3 | |
| Freightliner | 2 | |
| Kenworth | 2 | |
| Stoughton | 1 |
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Hours of Service | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Unsafe Driving | 2 | — | 0.84 | 1 | — | Jul 13, 2026 |
| Vehicle Maintenance | 3 | — | 4.62 | 5 | — | Jul 13, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (12 rows) View all 12 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 88273010 | Jun 29, 2026 | NC | 2 | — |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 87873991 | May 14, 2026 | MD | 2 | — |
VOLVO TRUCK TRUCK TRACTOR
|
0 | — | No |
| 85478773 | Aug 12, 2025 | WV | 2 | BECKLEY WV |
VOLVO TRUCK TRUCK TRACTOR
|
1 | 393.95F | No |
| 84497173 | Apr 24, 2025 | MI | 1 | BLUE WATER BRIDGE |
VOLVO TRUCK TRUCK TRACTOR
|
11 | 396.3A1-BOS, 393.9A-LTSI, 393.47E | Yes |
| 83876983 | Feb 13, 2025 | TN | 1 | GREENBRIER TN |
MACK TRUCK TRACTOR
|
1 | 393.9A-LHLI | No |
| 83681415 | Jan 23, 2025 | NC | 3 | STATESVILLE |
MACK TRUCK TRACTOR
|
1 | 392.2-SLLS4 | No |
| 83439325 | Dec 18, 2024 | MI | 3 | mi-i-94eb@water-st |
MACK TRUCK TRACTOR
|
1 | 392.2-SLLUP | No |
| 83273064 | Nov 27, 2024 | IL | 3 | il-033---williamsville---i-55-s/b |
MACK TRUCK TRACTOR
|
1 | 392.2-SLLEWA3 | No |
| 82300084 | Aug 4, 2024 | KY | 2 | ELIZABETHTOWN |
FREIGHTLINER TRUCK TRACTOR
|
2 | 392.2 | No |
| 81837627 | Jun 10, 2024 | WV | 2 | GHENT WV |
MACK TRUCK TRACTOR
|
2 | 390.3(e), 393.60(c) | Yes |
| 81583964 | May 11, 2024 | AL | 3 | ROADSIDE |
KENWORTH TRUCK TRACTOR
|
0 | — | No |
| 80019795 | Oct 24, 2023 | WA | 3 | wa-sc39---everett-southbound |
KENWORTH TRUCK TRACTOR
|
1 | 392.2 | No |
Authority Records (1 docket)
MC Certificate Documents (2 PDFs)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Jan 31, 2024 | MC1508957 | NC | REVOCATION | NC → |
| Apr 7, 2023 | MC1508957-C | CPL | REVOCATION | CPL → |
Insurance Coverage Timeline (7 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| FENCHURCH GENERAL INSURANCE COMPANY | T14919376C | 91X | $750,000 | Jan 12, 2026 | On file | ACTIVE |
| FENCHURCH GENERAL INSURANCE COMPANY | 1817T01 | BIPD/Primary | — | Jan 12, 2025 | Jan 12, 2026 | CANCELLED |
| FENCHURCH GENERAL INSURANCE COMPANY | FMSAL00192 | BIPD/Primary | — | Jan 12, 2024 | Jan 12, 2024 | REPLACED |
| FENCHURCH GENERAL INSURANCE COMPANY | FMSAL00194 | BIPD/Primary | — | Jan 12, 2024 | Jan 12, 2025 | CANCELLED |
| FENCHURCH GENERAL INSURANCE COMPANY | FMSAL00192 | BIPD/Primary | — | Jan 12, 2024 | Mar 4, 2024 | NAME CHANGED |
| OLD REPUBLIC INSURANCE COMPANY | T36668 | BIPD/Primary | — | Apr 1, 2023 | Jan 12, 2024 | REPLACED |
| OLD REPUBLIC INSURANCE COMPANY | T36668 | BIPD/Primary | — | Apr 1, 2023 | Feb 18, 2024 | CANCELLED |
Compliance Timeline Merged authority / insurance / enforcement events
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Jan 12, 2026insuranceCANCEL — FENCHURCH GENERAL INSURANCE COMPANY
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Jan 6, 2026
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Jan 12, 2025insuranceCANCEL — FENCHURCH GENERAL INSURANCE COMPANY
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Jan 10, 2025
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Mar 4, 2024insuranceTERM/CANCL — FENCHURCH GENERAL INSURANCE COMPANY
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Feb 18, 2024insuranceTERM/CANCL — OLD REPUBLIC INSURANCE COMPANY
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Jan 30, 2024
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Jan 19, 2024oosOut-of-service order — New Entrant Revoked - Refusal of Audit/No Contact
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Jan 12, 2024insuranceTERM/REPL — FENCHURCH GENERAL INSURANCE COMPANY
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Jan 12, 2024insuranceTERM/REPL — OLD REPUBLIC INSURANCE COMPANY
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Apr 7, 2023
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| ROADSIDE | AL | 1 | 0 |
| ELIZABETHTOWN | KY | 1 | 0 |
| BLUE WATER BRIDGE | MI | 1 | 1 |
| STATESVILLE | NC | 1 | 0 |
| GREENBRIER TN | TN | 1 | 0 |
| BECKLEY WV | WV | 1 | 0 |
| GHENT WV | WV | 1 | 1 |
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 392.2 | Violation of Local Laws - Explain: | Unsafe Driving | 3 | 0 |
| 390.3(e) | Prohibited from performing safety sensitive functions per 382.501(a) in the Drug and Alcohol Clearinghouse. | Controlled Substances/Alcohol | 1 | 1 |
| 393.60(c) | Windshield - Damaged or Discolored | Vehicle Maintenance | 1 | 0 |
Related Records Cross-references to every adjacent page
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Ontario (Canada) carriers
All carriers based in Ontario (Canada)
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Brampton carriers
Carriers based in Brampton, ON
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Stations in Ontario (Canada)
Where this carrier might be inspected
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Docket MC1508957
common · ACTIVE · MC
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FENCHURCH GENERAL INSURANCE COMPANY
91X policy on file
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OLD REPUBLIC INSURANCE COMPANY
BIPD/Primary policy on file
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PROCESS AGENT SERVICE COMPANY, INC.
BOC-3 process agent · 123,521 carriers served
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12 inspections
Full roadside inspection history
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
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Carrier comparison tool
Side-by-side vs. other carriers
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Certificate lookup
Look up any FMCSA authority by MC/MX/FF docket number
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All state carrier directories
Browse carriers in every US/CA/MX jurisdiction
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Insurance-lapse watch
Carriers with recent BMC-91 cancellation or reinstatement churn
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify ONE CALL EXPRESS INC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about ONE CALL EXPRESS INC
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What is ONE CALL EXPRESS INC's safety rating? ▾
How many inspections has ONE CALL EXPRESS INC had? ▾
What is ONE CALL EXPRESS INC's out-of-service rate? ▾
Where is ONE CALL EXPRESS INC based? ▾
Does ONE CALL EXPRESS INC have valid operating authority? ▾
How many trucks and drivers does ONE CALL EXPRESS INC operate? ▾
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About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.