- No active BIPD/Primary insurance on file — uninsured for 248 days (since Nov 19, 2025). A carrier without active primary liability coverage cannot legally operate.
ML TRANSPORTATION SERVICES LLC
WILLINGBORO, NJ
Do not book — hard regulatory blocker
One or more hard blockers are on file. Do not tender until the issue is cured and confirmed on FMCSA.
- No active BIPD/Primary insurance on file Uninsured 248 days (since Nov 19, 2025).
- Insurance-lapse watch: HIGH Recent BMC-91 cancellation or instability without a clear replacement. Details →
- OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
- BOC-3 process agent on file #1 A BOC-3 FILING INC Details →
Plain-text risk summary (print / paste)
TruckCodex risk summary — ML TRANSPORTATION SERVICES LLC (USDOT 3881921) Verdict: DO NOT BOOK Do not book — hard regulatory blocker One or more hard blockers are on file. Do not tender until the issue is cured and confirmed on FMCSA. Authority / census status: Active Officer(s): PAULA FORERO (Company officer) Blockers: • No active BIPD/Primary insurance on file — Uninsured 248 days (since Nov 19, 2025). Cautions: • Insurance-lapse watch: HIGH — Recent BMC-91 cancellation or instability without a clear replacement. • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median. On file: • BOC-3 process agent on file — #1 A BOC-3 FILING INC Source: https://truckcodex.com/usdot/3881921/ As of: Jul 24, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade F
Hard regulatory signal on file (OOS / revoked / Not Authorized / uninsured / Unsatisfactory). Composite mean of 4/5 scored components is 38/100 — letter capped at F. Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
F
confidence 80% · 4/5 signals
Compliance grade F
Hard regulatory signal on file (OOS / revoked / Not Authorized / uninsured / Unsatisfactory). Composite mean of 4/5 scored components is 38/100 — letter capped at F. Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
No active BIPD/Primary on file since Nov 19, 2025.
Driver OOS 15.4% vs peer median 0% (worse). Vehicle OOS 50% vs peer median 0% (worse). n=281548 same-size ACTIVE peers.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
Insurance-lapse watch: HIGH.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Do not book.
Uninsured since Nov 19, 2025
Company profile
No active FMCSA cargo filing on file.
FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.
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Process Agent#1 A BOC-3 FILING INCBOC-3 on file
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Trucks | 2 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Accident reports (24 months)
All 1 crashes →| Last 6 months | 6–12 months | 12–24 months | Total | |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 1 | 0 | 1 |
| Tow-away | 0 | 1 | 0 | 1 |
| Crash reports | 0 | 1 | 0 | 1 |
Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.
Inspections (24 months)
All 16 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 10 | 10 | 0 |
| OOS inspections | 2 | 3 | 0 |
| OOS percentage | 20% | 30% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
ML TRANSPORTATION SERVICES LLC is a motor carrier based in WILLINGBORO, NJ, registered with the FMCSA under USDOT 3881921. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 2 power units and 4 drivers, with 16 roadside inspections on file and a peak out-of-service rate of 50.0%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
ML TRANSPORTATION SERVICES LLC is a small fleet, operating 2 power units and 4 drivers, based in Willingboro, NJ. Across 11 roadside inspections in the last 24 months, the fleet recorded a 36.4% out-of-service rate, with 1 reportable crash. The carrier currently has no active BIPD/Primary coverage on file, and all filed authority types (common) are currently revoked.
11 roadside inspections over the last 24 months, up 120% versus the prior 24 months, concentrated in NJ (6) and PA (3), with Level 3 inspections the most common.
36.4% out-of-service rate; led by Vehicle Maintenance (82.2% of violations); top code 391.41A-MCPC (Physical qualification - general) cited 3 times, 1 of them OOS.
The fleet comprises 2 power units (small fleet) and 4 drivers; Hino, Freightliner, and Mits are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 281,548 ACTIVE carriers operating 1–3 power units (±50% of this carrier's 2 unit fleet).
Historical coverage gap detected (1)
- No active BIPD/Primary insurance from Nov 16, 2024 to Nov 18, 2024 (2 days)
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| New Jersey (NJ) | 6 | 1 | 16.7% | Jul 26, 2025 |
| Pennsylvania (PA) | 3 | 2 | 66.7% | Jun 26, 2025 |
| US (US) | 1 | 1 | 100.0% | Aug 28, 2025 |
Vehicle Fleet Top makes and models observed in roadside inspections
| Make | Model | Inspections |
|---|---|---|
| Hino | 13 | |
| Freightliner | 2 | |
| Mits | 1 |
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 4 | — | 1.21 | 1 | — | Jul 20, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Hours of Service | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Unsafe Driving | 2 | — | 2.33 | 2 | — | Jul 20, 2026 |
| Vehicle Maintenance | 7 | — | 16.50 | 17 | — | Jul 20, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (16 rows) View all 16 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 85618062 | Aug 28, 2025 | US | 1 | REINHOLDS PA |
HINO STRAIGHT TRUCK
|
5 | 396.3A1-BOS, 391.11B2-Q, 393.203B-CBP | Yes |
| 85337182 | Jul 26, 2025 | NJ | 2 | — |
FREIGHTLINER STRAIGHT TRUCK
|
5 | 393.201B-FR, 393.78, 393.9A-LHLI | No |
| 85079519 | Jun 26, 2025 | PA | 1 | NORTH WALES PA |
HINO STRAIGHT TRUCK
|
11 | 396.3A1-BALR, 393.47E, 393.203A-CBP | Yes |
| 84823850 | May 29, 2025 | NJ | 2 | — |
HINO STRAIGHT TRUCK
|
7 | 393.9A-LCL, 393.9A-LLPL, 393.203B-CBP | No |
| 84634782 | May 9, 2025 | PA | 3 | LANSDALE PA |
HINO STRAIGHT TRUCK
|
2 | 392.2-SLLTL, 392.16B-DPASS | No |
| 84227014 | Mar 25, 2025 | NJ | 2 | TAUNTON BLVD AND TUCKERTON RD |
MITSUBISHI FUSO STRAIGHT TRUCK
|
6 | 391.41A-MCPC, 393.9A-LBL, 393.81-H | Yes |
| 84089838 | Mar 10, 2025 | NJ | 3 | SH 72 AND 70 |
HINO STRAIGHT TRUCK
|
0 | — | No |
| 84037410 | Mar 1, 2025 | NJ | 3 | GSP NB 75 |
FREIGHTLINER STRAIGHT TRUCK
|
1 | 391.41A-MCPC | No |
| 83119581 | Nov 7, 2024 | PA | 1 | NORTH WALES PA |
HINO STRAIGHT TRUCK
|
6 | 393.45B2-BHTD, 393.45A-BHTBS, 391.41A-MCPC | Yes |
| 82445096 | Aug 20, 2024 | NJ | 2 | CR 670 AND SH 47 |
HINO STRAIGHT TRUCK
|
1 | 393.95(a) | No |
| 82003950 | Jun 28, 2024 | DE | 3 | NEW CASTLE DE |
HINO STRAIGHT TRUCK
|
1 | 392.2 | No |
| 81388438 | Apr 17, 2024 | PA | 3 | pa-on-i476-n/b-at-mm-15.3 |
HINO STRAIGHT TRUCK
|
1 | 392.2 | No |
| 81077247 | Mar 8, 2024 | PA | 1 | — |
HINO STRAIGHT TRUCK
|
8 | 396.3(a)(1), 392.7(a), 393.53(b) | Yes |
| 80474563 | Dec 23, 2023 | NJ | 3 | — |
HINO STRAIGHT TRUCK
|
1 | 392.2 | No |
| 80400886 | Dec 14, 2023 | NJ | 2 | SNO RDWY ROBBINSVILLE |
GREAT DANE TRAILERS STRAIGHT TRUCK
Ticket: Hino
|
2 | 393.9(a), 392.2 | No |
| 79667428 | Sep 8, 2023 | PA | 3 | 6000 HENRY AVE |
HINO STRAIGHT TRUCK
|
1 | 392.2 | No |
Recent Crashes (1 row)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| PA600079900X | Dec 29, 2025 | PA | 0 | 1 | Yes | No | Injury |
Authority Records (1 docket)
Revocations & Inactive Status
Authority actions other than active status — revocations, voluntary surrenders, and dormant dockets.
| Date | Docket | Authority | Status | Applied |
|---|---|---|---|---|
| Unknown | MC1424500 | common | INACTIVE | — |
MC Certificate Documents (1 PDF)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Jun 12, 2023 | MC1424500-C | CPL | REVOCATION | CPL → |
Insurance Coverage Timeline (16 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA | CAR2900002217 | BIPD/Primary | — | Oct 22, 2025 | Nov 19, 2025 | CANCELLED |
| STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA | CAR2900002217 | BIPD/Primary | — | Sep 22, 2025 | Oct 22, 2025 | CANCELLED |
| STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA | CAR2900002217 | BIPD/Primary | — | Sep 22, 2025 | Sep 12, 2025 | REPLACED |
| STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA | CAR2900002217 | BIPD/Primary | — | Sep 12, 2025 | Oct 22, 2025 | CANCELLED |
| STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA | CAR2900002217 | BIPD/Primary | — | Jul 15, 2025 | Sep 22, 2025 | CANCELLED |
| STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA | CAR2900002217 | BIPD/Primary | — | Jul 15, 2025 | Sep 12, 2025 | REPLACED |
| STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA | CAR2900002217 | BIPD/Primary | — | May 15, 2025 | Jul 15, 2025 | CANCELLED |
| STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA | CAR2900002217 | BIPD/Primary | — | Apr 30, 2025 | May 15, 2025 | CANCELLED |
| STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA | CAR2900002217 | BIPD/Primary | — | Jan 27, 2025 | Apr 30, 2025 | CANCELLED |
| STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA | CAR2900002217 | BIPD/Primary | — | Nov 18, 2024 | Jan 27, 2025 | CANCELLED |
| Coverage gap — 2 days without BIPD/Primary coverage from Nov 16, 2024 to Nov 18, 2024 | ||||||
| KNIGHT SPECIALTY INSURANCE COMPANY | KSCW4612317-00 | BIPD/Primary | — | Sep 20, 2024 | Nov 16, 2024 | CANCELLED |
| STAR MUTUAL RRG | 3108-E8F547-24 | BIPD/Primary | — | Sep 14, 2024 | Sep 20, 2024 | REPLACED |
| STAR MUTUAL RRG | 3108-E8F547-24 | BIPD/Primary | — | Sep 14, 2024 | Oct 5, 2024 | CANCELLED |
| EVERSPAN INDEMNITY INSURANCE COMPANY | CW1EII-660341-01 | BIPD/Primary | — | Sep 14, 2023 | Sep 14, 2024 | CANCELLED |
| DRIVE NEW JERSEY INSURANCE COMPANY | CA970337577 | BIPD/Primary | — | Jun 5, 2023 | Sep 14, 2023 | CANCELLED |
Compliance Timeline Merged authority / insurance / enforcement events
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Nov 25, 2025
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Nov 25, 2025authorityAuthority revoked — INVOLUNTARY REVOCATION
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Nov 19, 2025insuranceCANCEL — STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
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Oct 22, 2025insuranceTERM/CANCL — STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
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Oct 22, 2025insuranceCANCEL — STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
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Oct 21, 2025
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Sep 22, 2025
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Sep 22, 2025insuranceTERM/CANCL — STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
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Sep 12, 2025insuranceTERM/REPL — STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
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Aug 29, 2025
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Jul 15, 2025insuranceCANCEL — STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
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May 15, 2025insuranceCANCEL — STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
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Apr 30, 2025insuranceCANCEL — STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
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Jan 30, 2025
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Jan 27, 2025insuranceCANCEL — STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
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Nov 16, 2024insuranceCANCEL — KNIGHT SPECIALTY INSURANCE COMPANY
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Nov 16, 2024insurance gapCoverage gap: 2 days without BIPD/Primary insurance (through Nov 18, 2024)
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Nov 7, 2024
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Oct 5, 2024insuranceTERM/CANCL — STAR MUTUAL RRG
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Sep 26, 2024
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Sep 20, 2024insuranceTERM/REPL — STAR MUTUAL RRG
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Sep 14, 2024insuranceCANCEL — EVERSPAN INDEMNITY INSURANCE COMPANY
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Sep 3, 2024
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Sep 18, 2023
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Sep 14, 2023insuranceCANCEL — DRIVE NEW JERSEY INSURANCE COMPANY
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| NORTH WALES PA | PA | 2 | 2 |
| NEW CASTLE DE | DE | 1 | 0 |
| CR 670 AND SH 47 | NJ | 1 | 0 |
| GSP NB 75 | NJ | 1 | 0 |
| SH 72 AND 70 | NJ | 1 | 0 |
| SNO RDWY ROBBINSVILLE | NJ | 1 | 0 |
| TAUNTON BLVD AND TUCKERTON RD | NJ | 1 | 1 |
| 6000 HENRY AVE | PA | 1 | 0 |
| LANSDALE PA | PA | 1 | 0 |
| REINHOLDS PA | US | 1 | 1 |
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 392.2 | Violation of Local Laws - Explain: | Unsafe Driving | 5 | 0 |
| 393.9(a) | Inoperable required lamps | Vehicle Maintenance | 2 | 0 |
| 391.45(b) | Expired medical examiner's certificate | Driver Fitness | 1 | 0 |
| 392.16(b) | Operating a property-carrying commercial motor vehicle while all other occupants are not properly restrained. | Unsafe Driving | 1 | 0 |
| 392.7(a) | Driver failing to conduct pre-trip inspection | Vehicle Maintenance | 1 | 0 |
| 393.47(e) | Brake Out of Adjustment - Roto, Clamp (Short & Long), DD-3, or Bolt | Vehicle Maintenance | 1 | 0 |
| 393.53(b) | CMV manufactured after 10/19/94 has an automatic airbrake adjustment system that fails to compensate for wear | Vehicle Maintenance | 1 | 0 |
| 393.78 | Wipers - Inoperative / missing / damaged wipers. | Vehicle Maintenance | 1 | 0 |
| 393.81 | Horn inoperative | Vehicle Maintenance | 1 | 0 |
| 393.95(a) | No/discharged/unsecured fire extinguisher | Vehicle Maintenance | 1 | 0 |
Related Records Cross-references to every adjacent page
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New Jersey carriers
All carriers based in New Jersey
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Willingboro carriers
Carriers based in Willingboro, NJ
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Stations in New Jersey
Where this carrier might be inspected
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Docket MC1424500
common · INACTIVE · MC
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STATE NATIONALSPECIALTY INSCO/NATIONAL SPECIA
BIPD/Primary policy on file
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KNIGHT SPECIALTY INSURANCE COMPANY
BIPD/Primary policy on file
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STAR MUTUAL RRG
BIPD/Primary policy on file
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EVERSPAN INDEMNITY INSURANCE COMPANY
BIPD/Primary policy on file
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DRIVE NEW JERSEY INSURANCE COMPANY
BIPD/Primary policy on file
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#1 A BOC-3 FILING INC
BOC-3 process agent · 108,819 carriers served
-
16 inspections
Full roadside inspection history
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1 reportable crash
FMCSA MCMIS crash log
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
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Carrier comparison tool
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Certificate lookup
Look up any FMCSA authority by MC/MX/FF docket number
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All state carrier directories
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Insurance-lapse watch (HIGH)
BMC-91 filing instability timeline and classification rules
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify ML TRANSPORTATION SERVICES LLC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about ML TRANSPORTATION SERVICES LLC
Is ML TRANSPORTATION SERVICES LLC an active motor carrier? ▾
What is ML TRANSPORTATION SERVICES LLC's safety rating? ▾
How many inspections has ML TRANSPORTATION SERVICES LLC had? ▾
What is ML TRANSPORTATION SERVICES LLC's out-of-service rate? ▾
Where is ML TRANSPORTATION SERVICES LLC based? ▾
Does ML TRANSPORTATION SERVICES LLC have valid operating authority? ▾
How many trucks and drivers does ML TRANSPORTATION SERVICES LLC operate? ▾
Has ML TRANSPORTATION SERVICES LLC had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.