TruckCodex

WARE2 SERVICES LLC

USDOT 3746380 Active PRIVATE PROPERTY;AUTHORIZED FOR HIRE General Freight U.S. Mail Based in MERRILLVILLE, IN Grade A · 85
Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution
Coverage resumed · Feb 24, 2022
Coverage resumed · Aug 24, 2022
Common (Property) reinstated · Feb 21, 2024
Common (Property) reinstated · Jun 28, 2023
Review these
  • Prior insurance gap · 22 days Feb 2, 2022 → Feb 24, 2022
  • Prior insurance gap · 86 days May 30, 2022 → Aug 24, 2022
  • Common (Property) gap · 217 days Inactive Jul 19, 2023 → reinstated Feb 21, 2024
  • Common (Property) gap · 93 days Inactive Mar 27, 2023 → reinstated Jun 28, 2023
  • OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
On file
  • 1 active operating authority
  • Insurance on file · $750,000 GEICO GENERAL INSURANCE COMPANY · 91X Details →
  • BOC-3 process agent on file SKB TRUCKING PERMITS & LOGISTICS, INC Details →
Cargo: General Freight, U.S. Mail
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — WARE2 SERVICES LLC (USDOT 3746380)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $750,000

Blockers:
  (none)

Cautions:
  • Prior insurance gap · 22 days — Feb 2, 2022 → Feb 24, 2022
  • Prior insurance gap · 86 days — May 30, 2022 → Aug 24, 2022
  • Common (Property) gap · 217 days — Inactive Jul 19, 2023 → reinstated Feb 21, 2024
  • Common (Property) gap · 93 days — Inactive Mar 27, 2023 → reinstated Jun 28, 2023
  • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median.

On file:
  • 1 active operating authority
  • Insurance on file · $750,000 — GEICO GENERAL INSURANCE COMPANY · 91X
  • BOC-3 process agent on file — SKB TRUCKING PERMITS & LOGISTICS, INC

Source: https://truckcodex.com/usdot/3746380/
As of: Jul 18, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 4/5 scored components (mean 85/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
Mixed vs peers · 40/100

Driver OOS 33.3% vs peer median 0% (worse). Vehicle OOS 0% vs peer median 0% (neutral). n=281701 same-size ACTIVE peers.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.

Fleet size changes

Daily change log ↓
  • Drivers +1 (1 → 2) · Jun 12, 2026 · FMCSA Company Census
Operating authority
Insurance

GEICO GENERAL INSURANCE COMPANY · 91X · $750,000

1 active policy

BOC-3 agent

SKB TRUCKING PERMITS & LOGISTICS, INC

Company profile

Company details
USDOT 3746380
In FMCSA records since Oct 18, 2021 (~4y)
MC / docket MC1328161
Operation PRIVATE PROPERTY;AUTHORIZED FOR HIRE
Cargo carried
General Freight, U.S. Mail
Fleet size 2 units
Drivers 2
Annual mileage 30,000 mi
Contact & address
Phone: (773) 440-6202
Email: [email protected]
Physical
3324 W 78TH PL
MERRILLVILLE, IN 46410
Mailing address matches physical.
Registration & safety rating
USDOT 3746380
In FMCSA records since Oct 18, 2021 (~4y)
Operation PRIVATE PROPERTY;AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 30,000 mi
vs. National Average
Vehicle OOS Rate 0.0% vs 23.4% -23.4 pts
Driver OOS Rate 33.3% vs 6.7% +26.6 pts
Violations per Inspection 2.00 vs 1.80 +0.20
Peer tier (small fleets (≤10 power units)) median OOS rate: 50%
Active insurance
Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Trucks 2 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Inspections (24 months)

All 3 inspections →
Driver Vehicle Hazmat
Inspections 2 2 0
OOS inspections 1 0 0
OOS percentage 50% 0% —
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
2
Drivers
2
Inspections
3
FMCSA roadside history
OOS Rate (peak)
33.3%
driver or vehicle, whichever higher
Crashes (24m)
0
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

WARE2 SERVICES LLC is a motor carrier based in MERRILLVILLE, IN, registered with the FMCSA under USDOT 3746380. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 2 power units and 2 drivers, with 3 roadside inspections on file and a peak out-of-service rate of 33.3%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

WARE2 SERVICES LLC is a small fleet, operating 2 power units and 1 driver, based in Merrillville, IN. Across 3 roadside inspections in the last 24 months, the fleet recorded a 33.3% out-of-service rate, with no reportable crashes on file. Operating authority is active for common.

Inspection profile

3 roadside inspections over the last 24 months, most heavily in IN (3 stops), with Level 3 inspections the most common.

Violation profile

33.3% out-of-service rate; led by Driver Fitness (40.0% of violations); top code 383.23A2-LCDLN (License (CDL) - Operate a CMV and does not possess a valid CDL) cited 1 times, 1 of them OOS.

Fleet profile

The fleet comprises 2 power units (small fleet) and 1 driver; Freightliner is the most-inspected make.

Risk Signals

High OOS rate
Peak OOS rate of 33.3% is well above FMCSA MCSAP national averages (driver ~6.7%, vehicle ~23.4%).
Authority revoked
4 revocations on record.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 281,701 ACTIVE carriers operating 1–3 power units (±50% of this carrier's 2 unit fleet).

This carrier — Driver OOS
33.3%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 281,701 same-size peers
Verdict
Riskier than peers
Delta +33.3 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
0%
Vehicles placed out-of-service at roadside inspections
Peer median
0%
Median across 281,701 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)

Authority gaps detected (3)

  • Common (Property) authority was inactive from Jul 19, 2023 to Feb 21, 2024 (217 days)
  • Common (Property) authority was inactive from Mar 27, 2023 to Jun 28, 2023 (93 days)
  • Common (Property) authority was inactive from Jun 6, 2022 to Aug 29, 2022 (84 days)

Historical coverage gaps detected (4)

  • No active BIPD/Primary insurance from Feb 2, 2022 to Feb 24, 2022 (22 days)
  • No active BIPD/Primary insurance from May 30, 2022 to Aug 24, 2022 (86 days)
  • No active BIPD/Primary insurance from Mar 21, 2023 to Mar 31, 2023 (10 days)
  • No active BIPD/Primary insurance from Aug 10, 2023 to Feb 14, 2024 (188 days)

Fleet History

Sourced from FMCSA daily imports; field-level change log. 1 tracked change on record. · 1 driver-count change

Record Changes

    • Drivers 1 2
      FMCSA Company Census
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2025-10 2025-10

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Driver Fitness
2 violations
2 OOS · 100.0%
Unsafe Driving
1 violation
Vehicle Maintenance
1 violation

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Indiana (IN) 2 1 50.0% Oct 28, 2025
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Freightliner 3
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 1 — 6.50 7 — Jul 13, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 13, 2026
Hours of Service 0 — 0.00 0 — Jul 13, 2026
Unsafe Driving 1 — 4.00 4 — Jul 13, 2026
Vehicle Maintenance 0 — 0.00 0 — Jul 13, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (3 rows) View all 3 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
86216009 Oct 28, 2025 IN 3 ETNA GREEN IN
FREIGHTLINER STRAIGHT TRUCK
IN TK112OTO · 3ALACXDT1FDGA9013
1 392.2-SLLS2 No
86204918 Oct 27, 2025 IN 3 HANNA IN
FREIGHTLINER STRAIGHT TRUCK
IN TK112OTO · 3ALACXDT1FDGA9013
3 383.23A2-LCDLN, 391.41APC, 396.17C-PI Yes
81732973 May 23, 2024 IN 1 WEST HARRISON IN
FREIGHTLINER STRAIGHT TRUCK
IL 205177H · 3ALACXFE8JDKB2502
1 393.203(b) No
Authority Records (1 docket)
common
MC1328161
Active
—
View full authority record →
MC Certificate Documents (6 PDFs)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Feb 21, 2024 MC1328161-C REI REINSTATEMENT REI →
Jul 19, 2023 MC1328161-C VOL REVOCATION VOL →
Jun 28, 2023 MC1328161-C REI REINSTATEMENT REI →
Aug 29, 2022 MC1328161-C REI REINSTATEMENT REI →
Feb 25, 2022 MC1328161-C REI REINSTATEMENT REI →
Nov 17, 2021 MC1328161-C CPL REVOCATION CPL →
Insurance Coverage Timeline (17 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
GEICO GENERAL INSURANCE COMPANY 9300240764 91X $750,000 Nov 15, 2025 On file ACTIVE
GEICO GENERAL INSURANCE COMPANY 9300056768 BIPD/Primary — Jun 22, 2024 Jun 22, 2024 REPLACED
GEICO GENERAL INSURANCE COMPANY 9300056768 BIPD/Primary — Jun 22, 2024 Dec 4, 2025 CANCELLED
GEICO GENERAL INSURANCE COMPANY 9300056768 BIPD/Primary — Jun 22, 2024 Nov 15, 2025 REPLACED
GEICO GENERAL INSURANCE COMPANY 9300056768 BIPD/Primary — Jun 22, 2024 Jul 4, 2025 CANCELLED
PROGRESSIVE NORTHEASTERN INSURANCE COMPANY CA977231054 BIPD/Primary — Mar 6, 2024 Jun 22, 2024 REPLACED
PROGRESSIVE NORTHEASTERN INSURANCE COMPANY CA977231054 BIPD/Primary — Mar 6, 2024 Jul 29, 2024 CANCELLED
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY CA977231054 BIPD/Primary — Feb 14, 2024 Mar 6, 2024 REPLACED
Coverage gap — 188 days without BIPD/Primary coverage from Aug 10, 2023 to Feb 14, 2024
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY CA966718144 BIPD/Primary — Mar 31, 2023 Aug 10, 2023 CANCELLED
Coverage gap — 10 days without BIPD/Primary coverage from Mar 21, 2023 to Mar 31, 2023
PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY CA959274202 BIPD/Primary — Aug 24, 2022 Mar 21, 2023 CANCELLED
Coverage gap — 86 days without BIPD/Primary coverage from May 30, 2022 to Aug 24, 2022
SHELTER MUTUAL INSURANCE COMPANY 13-93-10859959 CARGO — Feb 24, 2022 May 30, 2022 CANCELLED
SHELTER MUTUAL INSURANCE COMPANY 13-1-10859959 BIPD/Primary — Feb 24, 2022 May 30, 2022 CANCELLED
Coverage gap — 22 days without BIPD/Primary coverage from Feb 2, 2022 to Feb 24, 2022
BERKSHIRE HATHAWAY DIRECT INSURANCE COMPANY CP140176825P2021 BIPD/Primary — Nov 11, 2021 Feb 2, 2022 CANCELLED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Dec 4, 2025
    insurance
    TERM/CANCL — GEICO GENERAL INSURANCE COMPANY
  2. Nov 18, 2025
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  3. Nov 15, 2025
    insurance
    TERM/REPL — GEICO GENERAL INSURANCE COMPANY
  4. Jul 4, 2025
    insurance
    TERM/CANCL — GEICO GENERAL INSURANCE COMPANY
  5. Jun 13, 2025
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  6. Jul 29, 2024
    insurance
    TERM/CANCL — PROGRESSIVE NORTHEASTERN INSURANCE COMPANY
  7. Jun 22, 2024
    insurance
    TERM/REPL — GEICO GENERAL INSURANCE COMPANY
  8. Jun 22, 2024
    insurance
    TERM/REPL — PROGRESSIVE NORTHEASTERN INSURANCE COMPANY
  9. Mar 6, 2024
    insurance
    TERM/REPL — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
  10. Feb 21, 2024
    authority
    REINSTATED — MOTOR PROPERTY COMMON CARRIER
    Details →
  11. Aug 10, 2023
    insurance
    CANCEL — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
  12. Aug 10, 2023
    insurance gap
    Coverage gap: 188 days without BIPD/Primary insurance (through Feb 14, 2024)
  13. Jul 19, 2023
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  14. Jul 19, 2023
    authority gap
    Common (Property) authority inactive: 217 days (through Feb 21, 2024)
  15. Mar 27, 2023
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  16. Mar 27, 2023
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  17. Mar 27, 2023
    authority gap
    Common (Property) authority inactive: 93 days (through Jun 28, 2023)
  18. Mar 21, 2023
    insurance
    CANCEL — PROGRESSIVE SOUTHEASTERN INSURANCE COMPANY
  19. Mar 21, 2023
    insurance gap
    Coverage gap: 10 days without BIPD/Primary insurance (through Mar 31, 2023)
  20. Jun 6, 2022
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  21. Jun 6, 2022
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  22. Jun 6, 2022
    authority gap
    Common (Property) authority inactive: 84 days (through Aug 29, 2022)
  23. May 30, 2022
    insurance
    CANCEL — SHELTER MUTUAL INSURANCE COMPANY
  24. May 30, 2022
    insurance
    CANCEL — SHELTER MUTUAL INSURANCE COMPANY
  25. May 30, 2022
    insurance gap
    Coverage gap: 86 days without BIPD/Primary insurance (through Aug 24, 2022)
  26. Feb 8, 2022
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  27. Feb 8, 2022
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  28. Feb 2, 2022
    insurance
    CANCEL — BERKSHIRE HATHAWAY DIRECT INSURANCE COMPANY
  29. Feb 2, 2022
    insurance gap
    Coverage gap: 22 days without BIPD/Primary insurance (through Feb 24, 2022)
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
ETNA GREEN IN IN 1 0
HANNA IN IN 1 1
WEST HARRISON IN IN 1 0

Top Violation Codes Cited

Code Description Category Cited OOS
393.203(b) Cab/body improperly secured to frame Vehicle Maintenance 1 0
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify WARE2 SERVICES LLC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about WARE2 SERVICES LLC

Is WARE2 SERVICES LLC an active motor carrier? ▾
Yes. WARE2 SERVICES LLC is registered with the FMCSA under USDOT 3746380 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is WARE2 SERVICES LLC's safety rating? ▾
WARE2 SERVICES LLC is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has WARE2 SERVICES LLC had? ▾
3 roadside inspections are on file for WARE2 SERVICES LLC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is WARE2 SERVICES LLC's out-of-service rate? ▾
WARE2 SERVICES LLC's peak out-of-service rate is 33.3% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.
Where is WARE2 SERVICES LLC based? ▾
WARE2 SERVICES LLC reports its physical address to the FMCSA as 3324 W 78TH PL, MERRILLVILLE, Indiana 46410. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does WARE2 SERVICES LLC have valid operating authority? ▾
Yes. WARE2 SERVICES LLC holds 1 active FMCSA operating authority (MC1328161). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does WARE2 SERVICES LLC operate? ▾
WARE2 SERVICES LLC self-reports 2 power units and 2 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has WARE2 SERVICES LLC had any crashes? ▾
No FMCSA-reportable crashes are on file for WARE2 SERVICES LLC. Reportable crashes (those involving a fatality, injury requiring medical transport, or a tow-away) are tracked in MCMIS and updated continuously.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.