TruckCodex

HAYES CUSTOM TRUCKING INC

USDOT 353966 Active INDIVIDUAL PRIVATE PROPERTY;AUTHORIZED FOR HIRE Satisfactory rated INDIVIDUAL Owner: EUGENE P HAYES General Freight Logs / Poles / Beams / Lumber Based in NORWAY, MI Grade A · 95
Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution
Coverage resumed · Jun 5, 2006
Common (Property) reinstated · Aug 12, 2008
Policy effective · Dec 4, 2015
Review these
  • Prior insurance gap · 1855 days May 7, 2001 → Jun 5, 2006
  • Common (Property) gap · 2576 days Inactive Jul 24, 2001 → reinstated Aug 12, 2008
On file
  • 1 active operating authority
  • Insurance on file · $750,000 SECURA INSURANCE, A MUTUAL CO. · 91X Details →
  • BOC-3 process agent on file TRUCK PROCESS AGENTS OF AMERICA, INC Details →
  • Satisfactory FMCSA safety rating
Org: INDIVIDUAL
Owner: EUGENE P HAYES
Cargo: General Freight, Logs / Poles / Beams / Lumber
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — HAYES CUSTOM TRUCKING INC (USDOT 353966)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $750,000
Officer(s): EUGENE P HAYES (Owner)
Organization: INDIVIDUAL

Blockers:
  (none)

Cautions:
  • Prior insurance gap · 1855 days — May 7, 2001 → Jun 5, 2006
  • Common (Property) gap · 2576 days — Inactive Jul 24, 2001 → reinstated Aug 12, 2008

On file:
  • 1 active operating authority
  • Insurance on file · $750,000 — SECURA INSURANCE, A MUTUAL CO. · 91X
  • BOC-3 process agent on file — TRUCK PROCESS AGENTS OF AMERICA, INC
  • Satisfactory FMCSA safety rating

Source: https://truckcodex.com/usdot/353966/
As of: Jul 23, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 5/5 scored components (mean 95/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 100% · 5/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
On par with peers · 75/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 0% vs peer median 0% (neutral). n=240284 same-size ACTIVE peers.

FMCSA safety rating
Satisfactory · 100/100

Official FMCSA Satisfactory safety rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.

Operating authority
Insurance

1 active liability policy

BOC-3 agent

TRUCK PROCESS AGENTS OF AMERICA, INC

Company profile

Company details
USDOT 353966
In FMCSA records since May 17, 1989 (~37y)
MC / docket MC236060
Entity INDIVIDUAL
Business org INDIVIDUAL
Owner EUGENE P HAYES
Operation PRIVATE PROPERTY;AUTHORIZED FOR HIRE
Cargo carried
General Freight, Logs / Poles / Beams / Lumber
Fleet size 1 units
Drivers 1
Annual mileage 84,277 mi
Contact & address
Phone: (906) 563-8783
Email: [email protected]
Physical
229 MAIN ST
NORWAY, MI 49870
Mailing address matches physical.
Registration & safety rating
USDOT 353966
In FMCSA records since May 17, 1989 (~37y)
Entity INDIVIDUAL
Operation PRIVATE PROPERTY;AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 84,277 mi
Safety Rating Satisfactory
vs. National Average
Vehicle OOS Rate 0.0% vs 23.4% -23.4 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 0.75 vs 1.80 -1.05
Peer tier (small fleets (≤10 power units)) median OOS rate: 50%
Active liability insurance
FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 1 0 0
Trailers 2 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Inspections (24 months)

All 6 inspections →
Driver Vehicle Hazmat
Inspections 4 4 0
OOS inspections 0 0 0
OOS percentage 0% 0% —
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
1
Drivers
1
Inspections
6
FMCSA roadside history on file
OOS Rate (peak)
—
Crashes
1
None in last 24 months · all-time on file
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

HAYES CUSTOM TRUCKING INC is a individual based in NORWAY, MI, registered with the FMCSA under USDOT 353966. The carrier is currently active in FMCSA's records, with a safety rating of Satisfactory. MCS-150 self-reporting puts the fleet at 1 power unit and 1 driver, with 6 roadside inspections on file. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier overview

HAYES CUSTOM TRUCKING INC is a small fleet, operating 1 power unit and 1 driver, organized as an individual, with 24 years on FMCSA's records, based in Norway, MI. Across 4 roadside inspections in the last 24 months, the fleet recorded a 0.0% out-of-service rate, with no reportable crashes on file. BIPD/Primary insurance is on file with SECURA INSURANCE, A MUTUAL CO., and all filed authority types (contract and common) are currently revoked.

Inspection profile

4 roadside inspections over the last 24 months, up 100% versus the prior 24 months, most heavily in WI (4 stops), with Level 3 inspections the most common.

Violation profile

0.0% out-of-service rate; led by Unsafe Driving (100.0% of violations); top code 392.16-D (Failing to use seat belt (49 CFR)) cited 1 times.

Fleet profile

The fleet comprises 1 power unit (small fleet) and 1 driver; East so tr and Peterbilt are the most-inspected makes.

Risk Signals

Authority revoked
2 revocations on record.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 240,284 ACTIVE carriers operating 1–2 power units (±50% of this carrier's 1 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 240,284 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
0%
Vehicles placed out-of-service at roadside inspections
Peer median
0%
Median across 240,284 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)

Authority gap detected (1)

  • Common (Property) authority was inactive from Jul 24, 2001 to Aug 12, 2008 (2576 days)

Historical coverage gaps detected (2)

  • No active BIPD/Primary insurance from Jan 11, 2001 to Jan 15, 2001 (4 days)
  • No active BIPD/Primary insurance from May 7, 2001 to Jun 5, 2006 (1855 days)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2025-02 2026-01

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Unsafe Driving
3 violations

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Wisconsin (WI) 4 0 0.0% Jan 29, 2026
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Peterbilt 5
East So Tr 4
Ease 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 0 — 0.00 0 — Jul 20, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 20, 2026
Hours of Service 0 — 0.00 0 — Jul 20, 2026
Unsafe Driving 1 — 7.00 7 — Jul 20, 2026
Vehicle Maintenance 1 — 5.57 6 — Jul 20, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (6 rows) View all 6 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
86929277 Jan 29, 2026 WI 2 LITTLE SUAMICO WI
PETERBILT TRUCK TRACTOR
MI RC02736 · 1XP5DR8X6TN409139
0 — No
86787452 Jan 12, 2026 WI 3 LITTLE SUAMICO WI
PETERBILT TRUCK TRACTOR
MI RC02736 · 1XP5DR8X6TN409139
1 392.2-SLL No
85834266 Sep 19, 2025 WI 3 LITTLE SUAMICO WI
PETERBILT TRUCK TRACTOR
MI RC02736 · 1XP5DR8X6TN409139
1 392.2-SLLEWA1 No
83866170 Feb 11, 2025 WI 2 LITTLE SUAMICO WI
PETERBILT TRUCK TRACTOR
MI RC02736 · 1XP5DR8X6TN409139
1 392.16-D No
79908129 Oct 12, 2023 WI 3 wi-green-bay-(city)
PETERBILT TRUCK TRACTOR
MI RC02736 · 1XP5DR8X6TN409139
1 392.2 No
78677926 May 18, 2023 WI 1 ABRAMS SWEF
PETERBILT TRUCK TRACTOR
MI RC02736 · 1XP5DR8X6TN409139
3 396.3(a)(1), 393.53(b), 393.47(e) Yes
Recent Crashes (1 row)
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
MI0007200254 Dec 23, 2008 MI 0 0 Yes No Tow
Authority Records (1 docket)
common
MC236060
Active
—
View full authority record →
MC Certificate Documents (1 PDF)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Aug 12, 2008 MC236060-C REI REINSTATEMENT REI →
Insurance Coverage Timeline (17 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
SECURA INSURANCE, A MUTUAL CO. A3086072 91X $750,000 Dec 4, 2015 On file ACTIVE
SECURA INSURANCE, A MUTUAL CO. A3086072 BIPD/Primary — Jun 5, 2006 Dec 4, 2015 CANCELLED
SECURA INSURANCE, A MUTUAL CO. CP3086071 CARGO — Jun 5, 2006 Mar 15, 2015 CANCELLED
Coverage gap — 1855 days without BIPD/Primary coverage from May 7, 2001 to Jun 5, 2006
CHUBB NATIONAL INSURANCE COMPANY TQ163812 BIPD/Primary — Jan 15, 2001 May 7, 2001 CANCELLED
CHUBB NATIONAL INSURANCE COMPANY TQ163812 CARGO — Jan 15, 2001 May 7, 2001 CANCELLED
Coverage gap — 4 days without BIPD/Primary coverage from Jan 11, 2001 to Jan 15, 2001
WESTPORT INSURANCE CORPORATION MCP330091900 CARGO — Jan 15, 1999 Jan 11, 2001 CANCELLED
WESTPORT INSURANCE CORPORATION MCP330091900 BIPD/Primary — Jan 15, 1999 Jan 11, 2001 CANCELLED
WESTPORT INSURANCE CORPORATION MCP330091900 CARGO — Jan 15, 1999 Jan 15, 1999 REPLACED
GREAT WEST CASUALTY CO. CLP81024A BIPD/Primary — Jan 15, 1998 Feb 18, 1999 CANCELLED
GREAT WEST CASUALTY CO. CLP81024A CARGO — Jan 15, 1998 Feb 18, 1999 CANCELLED
CONTINENTAL WESTERN INSURANCE CO. 9MY60 BIPD/Primary — Dec 7, 1995 Jan 15, 1998 CANCELLED
CONTINENTAL WESTERN INSURANCE CO. 9 MY60 CARGO — Dec 7, 1995 Jan 15, 1998 CANCELLED
NORTHLAND INSURANCE COMPANY TN 018368 BIPD/Primary — May 27, 1994 Jan 22, 1996 CANCELLED
NORTHLAND INSURANCE COMPANY TN 018368 BIPD/Primary — May 27, 1994 Dec 7, 1995 REPLACED
CITIZENS INSURANCE CO. OF AMERICA IMC 063 501 CARGO — Aug 28, 1990 Dec 7, 1995 REPLACED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Dec 4, 2015
    insurance
    CANCEL — SECURA INSURANCE, A MUTUAL CO.
  2. Mar 15, 2015
    insurance
    CANCEL — SECURA INSURANCE, A MUTUAL CO.
  3. Aug 12, 2008
    authority
    REINSTATED — MOTOR PROPERTY COMMON CARRIER
    Details →
  4. Jul 24, 2001
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  5. Jul 24, 2001
    authority gap
    Common (Property) authority inactive: 2576 days (through Aug 12, 2008)
  6. May 7, 2001
    insurance
    CANCEL — CHUBB NATIONAL INSURANCE COMPANY
  7. May 7, 2001
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  8. May 7, 2001
    insurance gap
    Coverage gap: 1855 days without BIPD/Primary insurance (through Jun 5, 2006)
  9. Jan 11, 2001
    insurance
    CANCEL — WESTPORT INSURANCE CORPORATION
  10. Jan 11, 2001
    insurance gap
    Coverage gap: 4 days without BIPD/Primary insurance (through Jan 15, 2001)
  11. Apr 5, 1999
    authority
    DISCONTINUED REVOCATION — CONTRACT
    Details →
  12. Feb 18, 1999
    insurance
    CANCEL — GREAT WEST CASUALTY CO.
  13. Jan 15, 1999
    insurance
    TERM/REPL — WESTPORT INSURANCE CORPORATION
  14. Jan 15, 1998
    insurance
    CANCEL — CONTINENTAL WESTERN INSURANCE CO.
  15. Jan 15, 1998
    insurance
    CANCEL — CONTINENTAL WESTERN INSURANCE CO.
  16. Sep 26, 1996
    authority
    DISMISSED — PROPERTY BROKER
    Details →
  17. Jan 22, 1996
    insurance
    TERM/CANCL — NORTHLAND INSURANCE COMPANY
  18. Dec 7, 1995
    insurance
    TERM/REPL — NORTHLAND INSURANCE COMPANY
  19. Dec 7, 1995
    insurance
    TERM/REPL — CITIZENS INSURANCE CO. OF AMERICA
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
LITTLE SUAMICO WI WI 4 0
ABRAMS SWEF WI 1 1

Top Violation Codes Cited

Code Description Category Cited OOS
392.2 Violation of Local Laws - Explain: Unsafe Driving 1 0
393.47(e) Brake Out of Adjustment - Roto, Clamp (Short & Long), DD-3, or Bolt Vehicle Maintenance 1 0
393.53(b) CMV manufactured after 10/19/94 has an automatic airbrake adjustment system that fails to compensate for wear Vehicle Maintenance 1 0
396.3(a)(1) Inspection, repair and maintenance of parts and accessories Vehicle Maintenance 1 1
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify HAYES CUSTOM TRUCKING INC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about HAYES CUSTOM TRUCKING INC

Is HAYES CUSTOM TRUCKING INC an active motor carrier? ▾
Yes. HAYES CUSTOM TRUCKING INC is registered with the FMCSA under USDOT 353966 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is HAYES CUSTOM TRUCKING INC's safety rating? ▾
HAYES CUSTOM TRUCKING INC's FMCSA safety rating is Satisfactory. A Satisfactory rating means FMCSA evaluators determined the carrier had an adequate safety management program at the time of the most recent compliance review. Safety ratings are assigned only after a formal compliance review; most carriers in the FMCSA database are unrated.
How many inspections has HAYES CUSTOM TRUCKING INC had? ▾
6 roadside inspections are on file for HAYES CUSTOM TRUCKING INC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is HAYES CUSTOM TRUCKING INC's out-of-service rate? ▾
HAYES CUSTOM TRUCKING INC has no out-of-service findings on its inspection record. Across 6 inspections, no driver or vehicle has been placed out of service — a clean record relative to the national averages of roughly 6.7% (driver) and 23.4% (vehicle).
Where is HAYES CUSTOM TRUCKING INC based? ▾
HAYES CUSTOM TRUCKING INC reports its physical address to the FMCSA as 229 MAIN ST, NORWAY, Michigan 49870. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does HAYES CUSTOM TRUCKING INC have valid operating authority? ▾
Yes. HAYES CUSTOM TRUCKING INC holds 1 active FMCSA operating authority (MC236060). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does HAYES CUSTOM TRUCKING INC operate? ▾
HAYES CUSTOM TRUCKING INC self-reports 1 power unit and 1 driver on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has HAYES CUSTOM TRUCKING INC had any crashes? ▾
1 FMCSA-reportable crash is on file for HAYES CUSTOM TRUCKING INC in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring transport for medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.