TruckCodex

FUN-TO-KNOW LOGISTICS LLC

USDOT 3441884 Active AUTHORIZED FOR HIRE General Freight Based in SPRING, TX Grade A · 85
Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution
Policy effective · Jul 1, 2024
Review these
  • OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
On file
  • 1 active operating authority
  • Insurance on file · $750,000 VANLINER INSURANCE COMPANY · 91X Details →
  • BOC-3 process agent on file OWNER OPERATOR SERVICES, INC. Details →
Cargo: General Freight
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — FUN-TO-KNOW LOGISTICS LLC (USDOT 3441884)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $750,000

Blockers:
  (none)

Cautions:
  • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median.

On file:
  • 1 active operating authority
  • Insurance on file · $750,000 — VANLINER INSURANCE COMPANY · 91X
  • BOC-3 process agent on file — OWNER OPERATOR SERVICES, INC.

Source: https://truckcodex.com/usdot/3441884/
As of: Jul 19, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 4/5 scored components (mean 85/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
Mixed vs peers · 40/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 16.7% vs peer median 14.6% (worse). n=41131 same-size ACTIVE peers.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.

Fleet size changes

Daily change log ↓
  • Power Units +1 (24 → 25) · May 25, 2026 · FMCSA Company Census
  • Drivers −7 (24 → 17) · May 25, 2026 · FMCSA Company Census
Operating authority
Insurance

1 active liability policy

BOC-3 agent

OWNER OPERATOR SERVICES, INC.

Company profile

Company details
USDOT 3441884
In FMCSA records since Jun 17, 2020 (~6y)
MC / docket MC1118089
Operation AUTHORIZED FOR HIRE
Cargo carried
General Freight
Fleet size 25 units
Drivers 17
Annual mileage 250,000 mi
Contact & address
Phone: (832) 946-0129
Email: [email protected]
Physical
23906 PEA RIDGE DR
SPRING, TX 77373
Mailing address matches physical.
Registration & safety rating
USDOT 3441884
In FMCSA records since Jun 17, 2020 (~6y)
Operation AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 250,000 mi
vs. National Average
Vehicle OOS Rate 16.7% vs 23.4% -6.7 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 1.00 vs 1.80 -0.80
Peer tier (mid-sized fleets (11-100 power units)) median OOS rate: 27.3%
Active liability insurance
FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 25 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Accident reports (24 months)

All 8 crashes →
Last 6 months 6–12 months 12–24 months Total
Fatalities 0 0 0 0
Injuries 0 2 1 3
Tow-away 0 2 1 3
Crash reports 0 2 2 4

Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.

Inspections (24 months)

All 21 inspections →
Driver Vehicle Hazmat
Inspections 15 15 0
OOS inspections 0 3 0
OOS percentage 0% 20% —
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
25
Drivers
17
Inspections
21
FMCSA roadside history on file
OOS Rate (peak)
16.7%
driver or vehicle, whichever higher
Crashes (24m)
4
8 all-time
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

FUN-TO-KNOW LOGISTICS LLC is a motor carrier based in SPRING, TX, registered with the FMCSA under USDOT 3441884. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 25 power units and 17 drivers, with 21 roadside inspections on file and a peak out-of-service rate of 16.7%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

FUN-TO-KNOW LOGISTICS LLC is a mid-sized fleet, operating 24 power units and 24 drivers, based in Spring, TX. Across 14 roadside inspections in the last 24 months, the fleet recorded a 14.3% out-of-service rate, with 4 reportable crashes. Operating authority is active for common.

Inspection profile

14 roadside inspections over the last 24 months, up 133% versus the prior 24 months, concentrated in TX (13) and AR (1), with Level 2 inspections the most common.

Violation profile

14.3% out-of-service rate; led by Vehicle Maintenance (86.7% of violations); top code 393.9 (Inoperable Required Lamp) cited 5 times, 1 of them OOS.

Fleet profile

The fleet comprises 24 power units (mid-sized fleet) and 24 drivers; Volvo, Kenworth, and Hyundai Translead are the most-inspected makes.

Risk Signals

Elevated OOS rate
Peak OOS rate of 16.7% is above the driver national average (~6.7%); vehicle national average is ~23.4%.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 41,131 ACTIVE carriers operating 12–38 power units (±50% of this carrier's 25 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 41,131 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
16.7%
Vehicles placed out-of-service at roadside inspections
Peer median
14.6%
Median across 41,131 same-size peers
Verdict
Riskier than peers
Delta +2.1 pts vs peer median (lower is safer)

Fleet History

Sourced from FMCSA daily imports; field-level change log. 2 tracked changes on record. · 1 driver-count change

Record Changes

    • Drivers 24 17
      Seen 2 times · first May 25, 2026 · last May 25, 2026 FMCSA Company Census
    • Power Units 24 25
      Seen 2 times · first May 25, 2026 · last May 25, 2026 FMCSA Company Census

Power Units Over Time

May 25, 2026 May 25, 2026

Bar height reflects reported power-unit count after each FMCSA filing update.

Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-08 2026-07

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Vehicle Maintenance
14 violations
3 OOS · 21.4%
Unsafe Driving
1 violation

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Texas (TX) 14 3 21.4% Jul 8, 2026
Arkansas (AR) 1 0 0.0% Dec 20, 2025
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Volvo 10
Kenworth 6
Hyundai Translead 4
Great Dane 2
Wabash National 2
Freightliner 2
International 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 0 — 0.00 0 — Jul 13, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 13, 2026
Hours of Service 0 — 0.00 0 — Jul 13, 2026
Unsafe Driving 2 — 0.90 1 — Jul 13, 2026
Vehicle Maintenance 8 — 3.72 4 — Jul 13, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (21 rows) View all 21 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
88380937 Jul 8, 2026 TX 2 —
FREIGHTLINER TRUCK TRACTOR
IN 3184685 · 1FUJHTFW9NLNP6713
1 393.75A3 Yes
87373363 Mar 17, 2026 TX 2 SH 6 NB 608
KENWORTH TRUCK TRACTOR
IN 3118919 · 1NKYD39X8NJ494357
0 — No
87067463 Feb 13, 2026 TX 2 14889 IH45 NB SVC RD
VOLVO TRUCK TRUCK TRACTOR
IN 3384630 · 4V4NC9EH4PN625230
4 393.9, 393.45DLPC No
86717530 Jan 3, 2026 TX 1 IH45 NB NEW WAVERLY SCALE
VOLVO TRUCK TRUCK TRACTOR
IN 3384630 · 4V4NC9EH4PN625230
1 393.45DLPC No
86694857 Dec 27, 2025 TX 2 tx-6500--greens-rd
VOLVO TRUCK TRUCK TRACTOR
IN 3184412 · 4V4NC9UG2NN317737
1 393.9T No
86627653 Dec 20, 2025 AR 1 LITTLE ROCK AR
FREIGHTLINER TRUCK TRACTOR
IN 3445506 · 1FUJHPDV7RLNW4535
3 393.47E, 392.2-SLLMF, 393.53B-B No
85190520 Jul 4, 2025 TX 2 US290 EB MM 648
VOLVO TRUCK TRUCK TRACTOR
IN 3600112 · 4V4NC9UG8NN314101
3 393.9TS, 393.9, 393.19 Yes
84523504 Apr 22, 2025 TX 2 IH45 NB NEW WAVERLY SCALE
KENWORTH TRUCK TRACTOR
IN 3118912 · 1NKYD39X5NJ494350
1 393.75A3 Yes
84490389 Apr 21, 2025 TX 2 tx-12100--homestead-roa
VOLVO TRUCK TRUCK TRACTOR
TX 3170982 · 4V4NC9UG4NN317707
2 392.2C, 393.9 No
84284017 Mar 28, 2025 TX 2 SOUTH SAM HOUSTON PK
KENWORTH TRUCK TRACTOR
IN 3118919 · 1NKYD39X8NJ494357
0 — No
84244973 Mar 20, 2025 TX 1 tx-1800--aldine-bender
VOLVO TRUCK TRUCK TRACTOR
IN 3170982 · 4V4NC9UG4NN317707
0 — No
83841599 Feb 4, 2025 TX 1 IH45 NB NEW WAVERLY SCALE
VOLVO TRUCK TRUCK TRACTOR
IN 3118890 · 4V4NC9UG1NN312187
0 — No
83539695 Jan 5, 2025 TX 2 IH45 SB CENTERVILLE SCALE
VOLVO TRUCK TRUCK TRACTOR
IN 3118751 · 4V4NC9UGXNN309613
0 — No
83488662 Dec 18, 2024 TX 1 IH10 EB BROOKSHIRE SCALE
KENWORTH TRUCK TRACTOR
IN 3118905 · 1NKYD39X8NJ494343
0 — No
82561251 Aug 26, 2024 TX 2 IH45 NB NEW WAVERLY SCALE
KENWORTH TRUCK TRACTOR
IN 3118912 · 1NKYD39X5NJ494350
0 — No
80219421 Nov 16, 2023 TX 2 —
VOLVO TRUCK TRUCK TRACTOR
IN 3240733 · 4V4NC9UG7NN318687
0 — No
80219616 Nov 6, 2023 TX 2 —
INTERNATIONAL TRUCK TRACTOR
IN 3446063 · 3HSDZAPR9RN570981
6 393.70(b)(2), 393.45(d), 396.3(a)(1) Yes
79645946 Sep 9, 2023 TX 2 SH 6 MP 604
KENWORTH TRUCK TRACTOR
IN 3118905 · 1NKYD39X8NJ494343
0 — No
79601256 Sep 4, 2023 TX 2 tx-6500--greens-rd
VOLVO TRUCK TRUCK TRACTOR
IN 3138385 · 4V4NC9UG5NN314010
0 — No
78510776 Apr 27, 2023 TX 1 IH 45 SOUTHBOUND CENTERVILLE
KENWORTH TRUCK TRACTOR
IN 3118919 · 1NKYD39X8NJ494357
1 393.95(a) No
78369755 Apr 16, 2023 TX 3 —
VOLVO TRUCK TRUCK TRACTOR
IN 3170893 · 4V4NC9UG8NN314101
0 — No
Recent Crashes (8 rows)
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
TX7B5EHQE1CZ Nov 13, 2025 TX 0 0 Yes No Tow
TX784FHQE15Z Aug 13, 2025 TX 0 2 Yes No Injury
TX7669HQE1I0 May 30, 2025 TX 0 1 No No Injury
TX71UBHQE103 Nov 29, 2024 TX 0 0 Yes No Tow
TX6SXBHQE13G Feb 11, 2024 TX 0 0 Yes No Tow
TX6SY7HQE149 Dec 20, 2023 TX 0 0 Yes No Tow
TX6IUAHQE16U Feb 15, 2023 TX 0 0 Yes No Tow
TX68D8HQE129 Feb 1, 2022 TX 0 1 Yes No Injury
Authority Records (1 docket)
common
MC1118089
Active
—
View full authority record →
MC Certificate Documents (1 PDF)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Jul 9, 2020 MC1118089-C CPL REVOCATION CPL →
Insurance Coverage Timeline (6 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
VANLINER INSURANCE COMPANY MRV 7090201 91X $750,000 Jul 1, 2024 On file ACTIVE
PROTECTIVE INSURANCE CO. AM700 BIPD/Primary — Jan 28, 2022 Jul 1, 2024 REPLACED
CLEAR BLUE INSURANCE COMPANY AQ1YTX005750-00 BIPD/Primary — Dec 18, 2021 Jan 28, 2022 REPLACED
PROTECTIVE INSURANCE CO. AM600-FUN-LOG-01 BIPD/Primary — Jun 18, 2021 Dec 18, 2021 REPLACED
WESCO INSURANCE COMPANY WMC1864653 BIPD/Primary — Jun 23, 2020 Jun 18, 2021 REPLACED
WESCO INSURANCE COMPANY WMC1864653 BIPD/Primary — Jun 23, 2020 Jun 23, 2021 CANCELLED
Compliance Timeline Merged authority / insurance / enforcement events
  1. Jul 1, 2024
    insurance
    TERM/REPL — PROTECTIVE INSURANCE CO.
  2. Jan 28, 2022
    insurance
    TERM/REPL — CLEAR BLUE INSURANCE COMPANY
  3. Dec 18, 2021
    insurance
    TERM/REPL — PROTECTIVE INSURANCE CO.
  4. Jun 23, 2021
    insurance
    TERM/CANCL — WESCO INSURANCE COMPANY
  5. Jun 18, 2021
    insurance
    TERM/REPL — WESCO INSURANCE COMPANY
  6. Jun 15, 2021
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  7. Jul 9, 2020
    authority
    GRANTED — MOTOR PROPERTY COMMON CARRIER
    Details →
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Top Violation Codes Cited

Code Description Category Cited OOS
393.9 Inoperable Required Lamp Vehicle Maintenance 5 1
393.19 Inoperative/Defective Hazard Warning Lamp Vehicle Maintenance 1 0
393.45(d) Brake connections with leaks or constrictions Vehicle Maintenance 1 1
393.70(b)(2) Defective fifth wheel locking mechanism Vehicle Maintenance 1 1
393.95(a) No/discharged/unsecured fire extinguisher Vehicle Maintenance 1 0
395.22(h)(4) Driver failed to maintain supply of blank drivers records of duty status graph-grids Hours of Service 1 0
395.30(b)(1) Driver failed to certify the accuracy of the information gathered by the ELD Hours of Service 1 0
395.32(b) Driver failed to assume or decline unassigned driving time Hours of Service 1 0
396.3(a)(1) Inspection, repair and maintenance of parts and accessories Vehicle Maintenance 1 1
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify FUN-TO-KNOW LOGISTICS LLC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about FUN-TO-KNOW LOGISTICS LLC

Is FUN-TO-KNOW LOGISTICS LLC an active motor carrier? ▾
Yes. FUN-TO-KNOW LOGISTICS LLC is registered with the FMCSA under USDOT 3441884 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is FUN-TO-KNOW LOGISTICS LLC's safety rating? ▾
FUN-TO-KNOW LOGISTICS LLC is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has FUN-TO-KNOW LOGISTICS LLC had? ▾
21 roadside inspections are on file for FUN-TO-KNOW LOGISTICS LLC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is FUN-TO-KNOW LOGISTICS LLC's out-of-service rate? ▾
FUN-TO-KNOW LOGISTICS LLC's peak out-of-service rate is 16.7% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.
Where is FUN-TO-KNOW LOGISTICS LLC based? ▾
FUN-TO-KNOW LOGISTICS LLC reports its physical address to the FMCSA as 23906 PEA RIDGE DR, SPRING, Texas 77373. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does FUN-TO-KNOW LOGISTICS LLC have valid operating authority? ▾
Yes. FUN-TO-KNOW LOGISTICS LLC holds 1 active FMCSA operating authority (MC1118089). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does FUN-TO-KNOW LOGISTICS LLC operate? ▾
FUN-TO-KNOW LOGISTICS LLC self-reports 25 power units and 17 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has FUN-TO-KNOW LOGISTICS LLC had any crashes? ▾
8 FMCSA-reportable crashes are on file for FUN-TO-KNOW LOGISTICS LLC in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring transport for medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.