WAITERS SERVICES LLC

USDOT 2931040 • 116 AGNES RD STE 200, KNOXVILLE, TN, 37919

ACTIVEMotor Carrier

Authority:1 active

Insurance:1 current

BOC-3:On file

Safety Rating:Not rated

MCS-150:Never updated

OOS Orders:None

Overview

Company profile from FMCSA Census File

USDOT

2,931,040

Status

ACTIVE

Operation

Interstate

Business Type

Motor Carrier

State

Tennessee

Phone

7405138737

[email protected]

Power Units (MCS-150)

Drivers (MCS-150)

MCS-150 Mileage

450,000

BOC-3 Agent

TRUCK PROCESS AGENTS OF AMERICA, INC

Physical Address

116 AGNES RD STE 200, KNOXVILLE, TN, 37919

Mailing Address

214 FLEUR DE LIS COVE, MEMPHIS, TN, 38117

Contact

Phone: 7405138737

Email: [email protected]

Authority & Insurance

Operating authority, insurance filings, and BOC-3 status

Common Carrier — Active

Active Authority

Revoked / Inactive

Authority Types

Insurance Policies

1 active

Latest: Dec 20, 2024

BOC-3 Filing

On file

Operating Authority

fmcsa-authhistApr 5, 2026

Operating Authority
Authority Type	Docket #	Status	Original Date	Final Date
Common Carrier	MC-989708	ACTIVE	Unknown	Jan 30, 2026

Active Insurance (1)

fmcsa-insurApr 5, 2026

Active Insurance (1)
Insurer	Type	Policy #	Status	Effective	Cancel Date
HIGHLANDER SPECIALTY INSURANCE COMPANY	BIPD/Primary	CM92PL000076-00	ON FILE	Dec 20, 2024	Feb 12, 2026

Insurance History (12 canceled/expired)

fmcsa-inshist-allwithhistory

Insurance History (12 canceled/expired)
Insurer	Type	Policy #	Status	Effective	Cancel Date
HIGHLANDER SPECIALTY INSURANCE COMPANY	BIPD/Primary	CM92PL000076-00	REPLACED	Dec 20, 2024	Feb 1, 2026
HIGHLANDER SPECIALTY INSURANCE COMPANY	BIPD/Primary	CM92000078-00	CANCELLED	Dec 20, 2023	Dec 20, 2024
BENCHMARK INSURANCE COMPANY	BIPD/Primary	FLCA-1926-01729	CANCELLED	Jan 10, 2023	Dec 20, 2023
BENCHMARK INSURANCE COMPANY	BIPD/Primary	FLCA-1926-00825	REPLACED	Jul 22, 2022	Jan 10, 2023
BENCHMARK INSURANCE COMPANY	BIPD/Primary	FLCA-1926-00825	CANCELLED	Jan 10, 2022	Aug 18, 2022
BENCHMARK INSURANCE COMPANY	BIPD/Primary	FLCA-1926-00825	REPLACED	Jan 10, 2022	Jan 10, 2022
BENCHMARK INSURANCE COMPANY	BIPD/Primary	FLCA-1926-00825	REPLACED	Jan 10, 2022	Jul 22, 2022
AMERICAN MILLENNIUM INS/CITADEL REINSURANCE	BIPD/Primary	LHT07655-03	CANCELLED	Jan 10, 2021	Jan 10, 2022
AMERICAN MILLENNIUM INS/CITADEL REINSURANCE	BIPD/Primary	LHT07655-02	CANCELLED	Jan 10, 2020	Jan 10, 2021
AMERICAN MILLENNIUM INS/CITADEL REINSURANCE	BIPD/Primary	LHT07655-01	CANCELLED	Aug 22, 2019	Jan 10, 2020
AMERICAN MILLENNIUM INS/CITADEL REINSURANCE	BIPD/Primary	LHT07655-01	CANCELLED	Jan 10, 2019	Aug 22, 2019
COLUMBIA INSURANCE COMPANY	BIPD/Primary	71TRS069823	CANCELLED	Nov 16, 2016	Sep 14, 2017

Insurance Events Timeline

fmcsa-insur-hist

Insurance Events Timeline
Event	Insurer	Policy #	Type	Event Date	Cancel Date
TERM/CANCL	HIGHLANDER SPECIALTY INSURANCE COMPANY	CM92PL000076-00	BIPD/Primary	Feb 12, 2026	Feb 12, 2026
TERM/REPL	HIGHLANDER SPECIALTY INSURANCE COMPANY	CM92PL000076-00	BIPD/Primary	Feb 1, 2026	Feb 1, 2026
CANCEL	HIGHLANDER SPECIALTY INSURANCE COMPANY	CM92000078-00	BIPD/Primary	Dec 20, 2024	Dec 20, 2024
CANCEL	BENCHMARK INSURANCE COMPANY	FLCA-1926-01729	BIPD/Primary	Dec 20, 2023	Dec 20, 2023
TERM/REPL	BENCHMARK INSURANCE COMPANY	FLCA-1926-00825	BIPD/Primary	Jan 10, 2023	Jan 10, 2023
TERM/CANCL	BENCHMARK INSURANCE COMPANY	FLCA-1926-00825	BIPD/Primary	Aug 18, 2022	Aug 18, 2022
TERM/REPL	BENCHMARK INSURANCE COMPANY	FLCA-1926-00825	BIPD/Primary	Jul 22, 2022	Jul 22, 2022
TERM/REPL	BENCHMARK INSURANCE COMPANY	FLCA-1926-00825	BIPD/Primary	Jan 10, 2022	Jan 10, 2022
CANCEL	AMERICAN MILLENNIUM INS/CITADEL REINSURANCE	LHT07655-03	BIPD/Primary	Jan 10, 2022	Jan 10, 2022
CANCEL	AMERICAN MILLENNIUM INS/CITADEL REINSURANCE	LHT07655-02	BIPD/Primary	Jan 10, 2021	Jan 10, 2021
CANCEL	AMERICAN MILLENNIUM INS/CITADEL REINSURANCE	LHT07655-01	BIPD/Primary	Jan 10, 2020	Jan 10, 2020
CANCEL	AMERICAN MILLENNIUM INS/CITADEL REINSURANCE	LHT07655-01	BIPD/Primary	Aug 22, 2019	Aug 22, 2019
CANCEL	COLUMBIA INSURANCE COMPANY	71TRS069823	BIPD/Primary	Sep 14, 2017	Sep 14, 2017

Authority Revocations

fmcsa-revocations

Authority Revocations
Authority	Docket	Reason	Date
COMMON	MC-989708	INVOLUNTARY REVOCATION	Unknown

Authority Action History (10 events)

fmcsa-authhist-blob

Authority Action History (10 events)
Docket	Authority Type	Original Action	Served Date	Disposition	Decided Date
MC989708	COMMON	INVOLUNTARY REVOCATION	Jan 16, 2026	DISCONTINUED REVOCATION	Jan 30, 2026
MC989708	COMMON	INVOLUNTARY REVOCATION	Nov 25, 2024	DISCONTINUED REVOCATION	Dec 19, 2024
MC989708	COMMON	INVOLUNTARY REVOCATION	Nov 24, 2023	DISCONTINUED REVOCATION	Dec 21, 2023
MC989708	COMMON	INVOLUNTARY REVOCATION	Jul 22, 2022	DISCONTINUED REVOCATION	Jul 25, 2022
MC989708	COMMON	INVOLUNTARY REVOCATION	Dec 14, 2021	DISCONTINUED REVOCATION	Jan 11, 2022
MC989708	COMMON	INVOLUNTARY REVOCATION	Dec 14, 2020	DISCONTINUED REVOCATION	Jan 11, 2021
MC989708	COMMON	INVOLUNTARY REVOCATION	Dec 16, 2019	DISCONTINUED REVOCATION	Jan 13, 2020
MC989708	COMMON	INVOLUNTARY REVOCATION	Jul 26, 2019	DISCONTINUED REVOCATION	Aug 2, 2019
MC989708	MOTOR PROPERTY COMMON CARRIER	REINSTATED	Jan 14, 2019	—	Unknown
MC989708	MOTOR PROPERTY COMMON CARRIER	GRANTED	Nov 21, 2016	REVOKED	Sep 20, 2017

Safety & Inspections

SMS BASIC scores, inspection history, and out-of-service rates

SMS BASIC Scores

Unsafe Driving

Higher percentile = worse safety performance relative to peers. Scores at or above 75% trigger FMCSA alerts.

Inspections

Violations

10 OOS

Vehicle OOS %

10.7%

Driver OOS %

0.0%

Power Units (MCS-150)

Drivers (MCS-150)

Crash Records

Inspection Activity (24 months)

Monthly inspection counts with OOS months highlighted. Hover bars for details.

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Apr

Clean monthMonth with OOSBased on latest 75 of 75 inspection records

Inspection Activity Map

10 states • 75 inspections

None Low Medium High🚛 Home base

Violation Summary (85 violations from 75 inspections)

fmcsa-inspection-file

Violation Summary (85 violations from 75 inspections)
Code	Description	# Violations	# OOS	Severity Wt	BASIC
FMCSR:393.9(a)	Inoperable required lamps	6	1	3	Vehicle Maintenance
FMCSR:392.2	Operating a CMV while ill or fatigued	6	0	8	Unsafe Driving
FMCSR:395.24	HOS (ELD) - ELD Form and Manner	5	0	—	Hours Of Service
FMCSR:393.9	Inoperable Required Lamp	4	1	—	Vehicle Maintenance
FMCSR:393.78	Windshield condition defective	4	0	4	Vehicle Maintenance
FMCSR:393.45B2PC	Brake tubing/hoses inadequate	4	2	7	Vehicle Maintenance
FMCSR:393.95A	Emergency equipment - fire extinguisher missing/defective	3	0	5	Vehicle Maintenance
FMCSR:393.47E	Slack adjuster defective	3	0	7	Vehicle Maintenance
FMCSR:392.22(a)	Emergency warning devices not displayed	3	0	4	Vehicle Maintenance
FMCSR:392.22(b)	Failure to place or improper placement of warning devices on the road surface	3	0	—	Unsafe Driving
FMCSR:393.9TS	Inoperative turn signal	2	1	—	Vehicle Maintenance
FMCSR:393.9A-LCL	Inoperable required lamps	2	0	3	Vehicle Maintenance
FMCSR:393.45B2UV	Brake tubing/hoses inadequate	2	0	7	Vehicle Maintenance
FMCSR:396.3A1B	Brakes (general) Explain:	2	0	—	Vehicle Maintenance
FMCSR:392.2RG	Operating a CMV while ill or fatigued	2	0	8	Unsafe Driving
FMCSR:393.11TL	Lighting devices/reflectors	2	0	3	Vehicle Maintenance
FMCSR:393.11TU	Lighting devices/reflectors	2	0	3	Vehicle Maintenance
FMCSR:396.3(a)(1)	Inspection/repair/maintenance - general	2	0	5	Vehicle Maintenance
FMCSR:395.3A2-HOSPD	HOS (Property) - Driving beyond the 14 hour after coming on duty following 10 consecutive hours off duty during the current 8 consecutive day period. Date and Tim	2	0	—	Hours Of Service
FMCSR:395.30B2-ELDDFC24	HOS (ELD) - Driver failing to certify the record immediately after the final required entry has been made or corrected for the 24 hour period.	2	0	—	Hours Of Service
FMCSR:393.95A4-EEUS	Emergency Equipment - Fire Extinguishers - unsecured	1	0	—	Vehicle Maintenance
FMCSR:393.9B-LSLO	Lighting - Stop lamps - Any obscured	1	0	—	Vehicle Maintenance
FMCSR:393.9A-LFTSI	Inoperable required lamps	1	0	3	Vehicle Maintenance
FMCSR:393.9A-LTSIR	Inoperable required lamps	1	0	3	Vehicle Maintenance
FMCSR:393.9A-LSLIWR	Inoperable required lamps	1	1	3	Vehicle Maintenance
FMCSR:393.207A	Suspension defective	1	1	7	Vehicle Maintenance
FMCSR:392.2C	Operating a CMV while ill or fatigued	1	0	8	Unsafe Driving
FMCSR:393.11	Lighting devices/reflectors	1	0	3	Vehicle Maintenance
FMCSR:396.3A1	Inspection repair and maintenance of parts and accessories	1	0	—	Vehicle Maintenance
FMCSR:396.5B	Fuel system leak	1	0	7	Vehicle Maintenance
FMCSR:393.45DLUV	Brake tubing/hoses inadequate	1	0	7	Vehicle Maintenance
FMCSR:393.55C2	Coupling device/towing methods defective	1	0	8	Vehicle Maintenance
FMCSR:393.53B	Steering system components worn	1	0	7	Vehicle Maintenance
FMCSR:392.2-SLLS1	Speeding 1-5 mph over limit	1	0	3	Unsafe Driving
FMCSR:393.203E	Cab front bumper missing/unsecured/protrude	1	0	—	Vehicle Maintenance
FMCSR:393.55E	Coupling device/towing methods defective	1	0	8	Vehicle Maintenance
FMCSR:393.30	Battery improperly secured	1	0	3	Vehicle Maintenance
FMCSR:393.75A3	Tire-flat and/or audible air leak	1	1	—	Vehicle Maintenance
FMCSR:393.55D3	Coupling device/towing methods defective	1	0	8	Vehicle Maintenance
FMCSR:396.3A1BL	Brake system pressure loss	1	1	—	Vehicle Maintenance
FMCSR:393.75(a)(3)	Tire-flat and/or audible air leak	1	1	—	Vehicle Maintenance
FMCSR:395.22(h)(4)	Driver failed to maintain supply of blank drivers records of duty status graph-grids	1	0	—	Hours Of Service
FMCSR:395.30(b)(1)	Driver failed to certify the accuracy of the information gathered by the ELD	1	0	—	Hours Of Service
FMCSR:396.17(c)	No proof of periodic inspection	1	0	3	Vehicle Maintenance

Peer Context

This carrier vs national averages. Lower is better for all metrics.

Vehicle OOS Rate

10.7%vs nat'l 23.4%

-12.7 pts below avg

Driver OOS Rate

0.0%vs nat'l 6.7%

-6.7 pts below avg

Violations / Inspection

1.13vs nat'l 1.80

-0.67 below avg

National averages: vehicle OOS 23.4%, driver OOS 6.7%, violations per inspection ~1.8. Based on FMCSA MCSAP program data.

Inspection History (75 inspections)

Showing 50 of 75

fmcsa-inspectionsApr 5, 2026

Inspection History (75 inspections)
Date	Report #	Station	State	Level	Vehicle	Violations	Top Codes	OOS
Apr 3, 2026	87514520	Roadside	TX	Level 1	WANC SEMI-TRAILER	0	—	No
Feb 17, 2026	87118857	US281 SB FALFURRIAS SCALE	TX	Level 2	WANC SEMI-TRAILER	0	—	No
Feb 10, 2026	87033727	2840 IH69E SB SVC RD	TX	Level 1	WANC SEMI-TRAILER	0	—	No
Feb 8, 2026	87008175	IH45 NB WILMER SCALE	TX	Level 2	PTRB TRUCK TRACTOR	1	393.9TS	Yes
Feb 5, 2026	87020343	US281 SB FALFURRIAS SCALE	TX	Level 2	HYTR SEMI-TRAILER	0	—	No
Jan 23, 2026	86916040	US281 SB FALFURRIAS SCALE	TX	Level 2	INTL TRUCK TRACTOR	0	—	No
Jan 8, 2026	86793348	US281 SB FALFURRIAS SCALE	TX	Level 2	WANC SEMI-TRAILER	0	—	No
Dec 17, 2025	86617398	IH 35 MM 58 NB	TX	Level 2	FRHT TRUCK TRACTOR	0	—	No
Dec 15, 2025	86593856	US281 SB FALFURRIAS SCALE	TX	Level 2	FRHT TRUCK TRACTOR	0	—	No
Dec 8, 2025	86503403	LEEDS AL	AL	Level 2	FREIGHTLIN TRUCK TRACTOR	7	393.9A-LCL, 393.95A4-EEUS, 393.9B-LSLO	Yes
Dec 1, 2025	86480522	US 281 NB SCALE HOUS	TX	Level 2	FRHT TRUCK TRACTOR	1	393.207A	Yes
Nov 15, 2025	86405822	ENTRY RAMP AT IH35 N	TX	Level 2	FRHT TRUCK TRACTOR	0	—	No
Nov 15, 2025	86343366	IH 35 NB MM 59	TX	Level 2	WANC SEMI-TRAILER	0	—	No
Nov 5, 2025	86323232	US281 SB FALFURRIAS SCALE	TX	Level 2	FRHT TRUCK TRACTOR	0	—	No
Nov 5, 2025	86257750	Roadside	TX	Level 2	FRHT TRUCK TRACTOR	2	393.9, 392.2C	No
Oct 16, 2025	86109917	59M IH35 NB	TX	Level 2	WANC SEMI-TRAILER	0	—	No
Oct 15, 2025	86097687	US281 SB FALFURRIAS SCALE	TX	Level 2	INTL TRUCK TRACTOR	1	393.11	No
Oct 15, 2025	86071991	IH35 NB DEVINE SCALE	TX	Level 1	FRHT TRUCK TRACTOR	4	393.45B2UV, 393.95A, 396.3A1	No
Oct 6, 2025	86006004	US281 SB FALFURRIAS SCALE	TX	Level 2	FRHT TRUCK TRACTOR	0	—	No
Sep 18, 2025	85843200	US281 SB FALFURRIAS SCALE	TX	Level 2	FRHT TRUCK TRACTOR	0	—	No
Aug 28, 2025	85658104	US281 SB FALFURRIAS SCALE	TX	Level 1	WANC SEMI-TRAILER	1	393.45DLUV	No
Aug 20, 2025	85557768	IH35 NB DEVINE SCALE	TX	Level 2	WANC SEMI-TRAILER	1	393.55C2	No
Aug 8, 2025	85451317	HOPE AR	AR	Level 3	WABASH NAT SEMI-TRAILER	0	—	No
Jul 24, 2025	85399542	Roadside	TX	Level 1	WANC SEMI-TRAILER	1	396.3A1B	No
Jul 10, 2025	85208997	US281 SB	TX	Level 2	WANC SEMI-TRAILER	2	393.9, 392.2RG	No
Jul 9, 2025	85178461	NESBIT SCALE I-55 NORTH	MS	Level 3	WANC SEMI-TRAILER	0	—	No
Jul 3, 2025	85142386	IH35 NB	TX	Level 2	WANC SEMI-TRAILER	0	—	No
Jun 19, 2025	85021857	IH35 NB DEVINE SCALE	TX	Level 1	INTL TRUCK TRACTOR	4	393.47E, 393.53B	No
Jun 19, 2025	85002192	IH35 SB DEVINE SCALE	TX	Level 2	WANC SEMI-TRAILER	0	—	No
Jun 16, 2025	85022193	IH 35 MM 59	TX	Level 2	FRHT TRUCK TRACTOR	0	—	No
Jun 5, 2025	85191029	Roadside	TX	Level 2	FRHT TRUCK TRACTOR	0	—	No
Jun 1, 2025	84926432	Roadside	TX	Level 2	FRHT TRUCK TRACTOR	1	392.2-SLLS1	No
May 29, 2025	84810672	GOOD HOPE AL	AL	Level 3	FREIGHTLIN TRUCK TRACTOR	0	—	No
May 23, 2025	84816386	IH45 NB NEW WAVERLY SCALE	TX	Level 2	PTRB TRUCK TRACTOR	0	—	No
May 6, 2025	84616230	US281 SB FALFURRIAS SCALE	TX	Level 2	WANC SEMI-TRAILER	0	—	No
Apr 25, 2025	84523849	IH35 NB DEVINE SCALE	TX	Level 2	VNTC SEMI-TRAILER	1	393.11TL	No
Apr 24, 2025	84497743	US281 SB FALFURRIAS SCALE	TX	Level 2	FRHT TRUCK TRACTOR	0	—	No
Apr 23, 2025	84491311	US281 NB	TX	Level 2	FRHT TRUCK TRACTOR	2	393.11TU, 393.95A	No
Apr 22, 2025	84485634	BURNS TN	TN	Level 3	FREIGHTLIN TRUCK TRACTOR	0	—	No
Apr 8, 2025	84420126	IH35 SB SVC RD	TX	Level 2	WANC SEMI-TRAILER	2	393.78, 392.2RG	No
Mar 18, 2025	84183685	IH 35 NB MM 59	TX	Level 2	FRHT TRUCK TRACTOR	1	393.45B2PC	No
Feb 7, 2025	83864051	IH35 NB DEVINE SCALE	TX	Level 1	WANC SEMI-TRAILER	7	393.203E, 393.45B2PC, 393.45B2UV	Yes
Feb 6, 2025	83811668	US281 SB FALFURRIAS SCALE	TX	Level 2	FRHT TRUCK TRACTOR	1	393.55E	No
Feb 6, 2025	83830381	US281 SB FALFURRIAS SCALE	TX	Level 2	FRHT TRUCK TRACTOR	0	—	No
Jan 22, 2025	83693296	IH35 NB DEVINE SCALE	TX	Level 2	WANC SEMI-TRAILER	3	393.30, 393.78, 393.95A	No
Jan 8, 2025	83578077	US281 SB FALFURRIAS SCALE	TX	Level 1	FRHT TRUCK TRACTOR	0	—	No
Jan 6, 2025	83557612	US281 SB FALFURRIAS SCALE	TX	Level 2	FRHT TRUCK TRACTOR	0	—	No
Dec 24, 2024	83501034	IH35 NORTHBOUND MILE	TX	Level 2	GDAN SEMI-TRAILER	0	—	No
Dec 11, 2024	83416947	IH35 SB DEVINE SCALE	TX	Level 2	UTIL SEMI-TRAILER	3	393.45B2PC, 393.75A3, 393.9	Yes
Nov 6, 2024	83106352	US281 SB FALFURRIAS SCALE	TX	Level 2	INTL TRUCK TRACTOR	5	393.11TL, 393.11TU, 393.45B2PC	Yes

View all 75 records

View all 75 inspections →

Inspection analytics

Monthly cadence, frequent stations, and violation mix

Inspections per month (24 mo)

64 total · 10.9% OOS

2024-042026-04

InspectionsOOS

Most frequent inspection stations

US281 SB FALFURRIAS SCALE21 · 1 OOS

IH35 NB DEVINE SCALE6 · 1 OOS

ROADSIDE4

IH45 NB WILMER SCALE3 · 2 OOS

IH35 SB DEVINE SCALE2 · 1 OOS

IH 35 NB MM 592

GROVETOWN GA1

LEEDS AL1 · 1 OOS

Violations by BASIC category

Vehicle Maintenance61 · 10 OOS

Unsafe Driving13

Hours of Service11

Recent Crashes

3 crash records from FMCSA Crash File

Total Crashes

Fatalities

Injuries

Across 1 crash

Tow-Aways

Crash History (3 records)

fmcsa-crash-fileApr 5, 2026

Crash History (3 records)
Date	State	Severity	Injuries	City	Location	VIN	Carrier Name at Crash
Nov 25, 2024	TX	TOW	0	HOUSTON	N 14820 NOT REPORTED FWY	...002806	WAITERS SERVICES LLC
Oct 27, 2022	SC	INJURY	1	KERSHAW	FLAT CREEK RD	...092826	WAITERS SERVICES LLC
Jun 7, 2022	SC	TOW	0	WEST COLUMBIA	1	...293791	WAITERS SERVICES LLC