WAITERS SERVICES LLC
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- Prior insurance gap · 483 days Sep 14, 2017 → Jan 10, 2019
- Common (Property) gap · 481 days Inactive Sep 20, 2017 → reinstated Jan 14, 2019
Plain-text risk summary (print / paste)
TruckCodex risk summary — WAITERS SERVICES LLC (USDOT 2931040) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $750,000 Blockers: (none) Cautions: • Prior insurance gap · 483 days — Sep 14, 2017 → Jan 10, 2019 • Common (Property) gap · 481 days — Inactive Sep 20, 2017 → reinstated Jan 14, 2019 On file: • 1 active operating authority • Insurance on file · $750,000 — HIGHLANDER SPECIALTY INSURANCE COMPANY · 91X • BOC-3 process agent on file — TRUCK PROCESS AGENTS OF AMERICA, INC • OOS rate better than size peers Source: https://truckcodex.com/usdot/2931040/ As of: Jul 18, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade A
Composite of 4/5 scored components (mean 100/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
A
confidence 80% · 4/5 signals
Compliance grade A
Composite of 4/5 scored components (mean 100/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 12.7% vs peer median 15.4% (better). n=33522 same-size ACTIVE peers.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
Company profile
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InsuranceHIGHLANDER SPECIALTY INSURANCE COMPANYPolicy effective Feb 1, 2026
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Process AgentTRUCK PROCESS AGENTS OF AMERICA, INCBOC-3 on file
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Operating AuthorityMC989708ACTIVE
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 31 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Accident reports (24 months)
All 3 crashes →| Last 6 months | 6–12 months | 12–24 months | Total | |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 0 | 0 |
| Tow-away | 0 | 0 | 1 | 1 |
| Crash reports | 0 | 0 | 1 | 1 |
Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.
Inspections (24 months)
All 83 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 68 | 68 | 0 |
| OOS inspections | 0 | 11 | 0 |
| OOS percentage | 0% | 16.18% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
WAITERS SERVICES LLC is a motor carrier based in KNOXVILLE, TN, registered with the FMCSA under USDOT 2931040. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 31 power units and 29 drivers, with 83 roadside inspections on file and a peak out-of-service rate of 12.7%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
WAITERS SERVICES LLC is a mid-sized fleet, operating 31 power units and 29 drivers, based in Knoxville, TN. Across 66 roadside inspections in the last 24 months, the fleet recorded a 10.6% out-of-service rate, with 1 reportable crash. Operating authority is active for common.
66 roadside inspections over the last 24 months, up 500% versus the prior 24 months, concentrated in TX (56) and TN (2), with Level 2 inspections the most common.
10.6% out-of-service rate; led by Vehicle Maintenance (86.9% of violations); top code 393.45B2PC (Brake tubing/hoses inadequate) cited 4 times, 2 of them OOS.
The fleet comprises 31 power units (mid-sized fleet) and 29 drivers; Wabash National, Freightliner, and Peterbilt are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 33,522 ACTIVE carriers operating 15–47 power units (±50% of this carrier's 31 unit fleet).
Authority gap detected (1)
- Common (Property) authority was inactive from Sep 20, 2017 to Jan 14, 2019 (481 days)
Historical coverage gap detected (1)
- No active BIPD/Primary insurance from Sep 14, 2017 to Jan 10, 2019 (483 days)
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
Vehicle Fleet Top makes and models observed in roadside inspections
| Make | Model | Inspections |
|---|---|---|
| Wabash National | 54 | |
| Freightliner | 51 | |
| Peterbilt | 11 | |
| International | 6 | |
| Kenworth | 5 | |
| Stoughton | 3 | |
| Utility | 3 | |
| Great Dane | 2 |
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Hours of Service | 1 | — | 0.00 | 0 | — | Jul 13, 2026 |
| Unsafe Driving | 3 | — | 0.51 | 1 | — | Jul 13, 2026 |
| Vehicle Maintenance | 31 | — | 4.00 | 4 | — | Jul 13, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (83 rows) View all 83 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 88379838 | Jul 8, 2026 | TX | 2 | — |
FREIGHTLINER TRUCK TRACTOR
|
1 | 393.45B2PC | Yes |
| 88194999 | Jun 18, 2026 | TX | 1 | — |
FREIGHTLINER TRUCK TRACTOR
|
7 | 396.3A1BOS, 393.48A, 393.75A3 | Yes |
| 88151958 | Jun 14, 2026 | TX | 3 | — |
KENWORTH TRUCK TRACTOR
|
0 | — | No |
| 87796536 | May 6, 2026 | TX | 2 | — |
FREIGHTLINER TRUCK TRACTOR
|
1 | 393.9 | Yes |
| 87765837 | May 4, 2026 | TX | 2 | — |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 87739635 | Apr 30, 2026 | TX | 2 | US281 SB FALFURRIAS SCALE |
FREIGHTLINER TRUCK TRACTOR
|
1 | 45B2PC | Yes |
| 87596904 | Apr 15, 2026 | TX | 1 | INTERSTATE 35 MILE M |
FREIGHTLINER TRUCK TRACTOR
|
1 | 47E | No |
| 87574481 | Apr 12, 2026 | TX | 2 | — |
KENWORTH TRUCK TRACTOR
|
3 | 11, 203A, 2RG | No |
| 87514520 | Apr 3, 2026 | TX | 1 | IH35 NB DEVINE SCALE |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 87118857 | Feb 17, 2026 | TX | 2 | US281 SB FALFURRIAS SCALE |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 87033727 | Feb 10, 2026 | TX | 1 | 2840 IH69E SB SVC RD |
VOLVO TRUCK TRUCK TRACTOR
|
0 | — | No |
| 87008175 | Feb 8, 2026 | TX | 2 | IH45 NB WILMER SCALE |
PETERBILT TRUCK TRACTOR
|
1 | 393.9TS | Yes |
| 87020343 | Feb 5, 2026 | TX | 2 | US281 SB FALFURRIAS SCALE |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 86916040 | Jan 23, 2026 | TX | 2 | US281 SB FALFURRIAS SCALE |
INTERNATIONAL TRUCK TRACTOR
|
0 | — | No |
| 86793348 | Jan 8, 2026 | TX | 2 | US281 SB FALFURRIAS SCALE |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 86617398 | Dec 17, 2025 | TX | 2 | IH 35 MM 58 NB |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 86593856 | Dec 15, 2025 | TX | 2 | US281 SB FALFURRIAS SCALE |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 86503403 | Dec 8, 2025 | AL | 2 | LEEDS AL |
FREIGHTLINER TRUCK TRACTOR
|
7 | 393.9A-LSLIWR, 393.9A-LCL, 393.9B-LSLO | Yes |
| 86480522 | Dec 1, 2025 | TX | 2 | US 281 NB SCALE HOUS |
FREIGHTLINER TRUCK TRACTOR
|
1 | 393.207A | Yes |
| 86405822 | Nov 15, 2025 | TX | 2 | ENTRY RAMP AT IH35 N |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 86343366 | Nov 15, 2025 | TX | 2 | IH 35 NB MM 59 |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 86323232 | Nov 5, 2025 | TX | 2 | US281 SB FALFURRIAS SCALE |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 86257750 | Nov 5, 2025 | TX | 2 | — |
FREIGHTLINER TRUCK TRACTOR
|
2 | 392.2C, 393.9 | No |
| 86109917 | Oct 16, 2025 | TX | 2 | 59M IH35 NB |
FREIGHTLINER TRUCK TRACTOR
|
0 | — | No |
| 86097687 | Oct 15, 2025 | TX | 2 | US281 SB FALFURRIAS SCALE |
INTERNATIONAL TRUCK TRACTOR
|
1 | 393.11 | No |
Recent Crashes (3 rows)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| TX718EHQE1C2 | Nov 25, 2024 | TX | 0 | 0 | Yes | No | Tow |
| SC0022285407 | Oct 27, 2022 | SC | 0 | 1 | Yes | No | Injury |
| SC0022539009 | Jun 7, 2022 | SC | 0 | 0 | Yes | No | Tow |
Authority Records (1 docket)
MC Certificate Documents (2 PDFs)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Jan 14, 2019 | MC989708-C | REI | REINSTATEMENT | REI → |
| Nov 21, 2016 | MC989708-C | CPL | CERTIFICATE | CPL → |
Insurance Coverage Timeline (15 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| HIGHLANDER SPECIALTY INSURANCE COMPANY | CM92PL000076-01 | 91X | $750,000 | Feb 1, 2026 | On file | ACTIVE |
| HIGHLANDER SPECIALTY INSURANCE COMPANY | CM92PL000076-00 | BIPD/Primary | — | Dec 20, 2024 | Feb 1, 2026 | REPLACED |
| HIGHLANDER SPECIALTY INSURANCE COMPANY | CM92PL000076-00 | BIPD/Primary | — | Dec 20, 2024 | Feb 12, 2026 | CANCELLED |
| HIGHLANDER SPECIALTY INSURANCE COMPANY | CM92000078-00 | BIPD/Primary | — | Dec 20, 2023 | Dec 20, 2024 | CANCELLED |
| BENCHMARK INSURANCE COMPANY | FLCA-1926-01729 | BIPD/Primary | — | Jan 10, 2023 | Dec 20, 2023 | CANCELLED |
| BENCHMARK INSURANCE COMPANY | FLCA-1926-00825 | BIPD/Primary | — | Jul 22, 2022 | Jan 10, 2023 | REPLACED |
| BENCHMARK INSURANCE COMPANY | FLCA-1926-00825 | BIPD/Primary | — | Jan 10, 2022 | Aug 18, 2022 | CANCELLED |
| BENCHMARK INSURANCE COMPANY | FLCA-1926-00825 | BIPD/Primary | — | Jan 10, 2022 | Jan 10, 2022 | REPLACED |
| BENCHMARK INSURANCE COMPANY | FLCA-1926-00825 | BIPD/Primary | — | Jan 10, 2022 | Jul 22, 2022 | REPLACED |
| AMERICAN MILLENNIUM INS/CITADEL REINSURANCE | LHT07655-03 | BIPD/Primary | — | Jan 10, 2021 | Jan 10, 2022 | CANCELLED |
| AMERICAN MILLENNIUM INS/CITADEL REINSURANCE | LHT07655-02 | BIPD/Primary | — | Jan 10, 2020 | Jan 10, 2021 | CANCELLED |
| AMERICAN MILLENNIUM INS/CITADEL REINSURANCE | LHT07655-01 | BIPD/Primary | — | Aug 22, 2019 | Jan 10, 2020 | CANCELLED |
| AMERICAN MILLENNIUM INS/CITADEL REINSURANCE | LHT07655-01 | BIPD/Primary | — | Jan 10, 2019 | Aug 22, 2019 | CANCELLED |
| Coverage gap — 483 days without BIPD/Primary coverage from Sep 14, 2017 to Jan 10, 2019 | ||||||
| COLUMBIA INSURANCE COMPANY | 71TRS069823 | BIPD/Primary | — | Nov 16, 2016 | Sep 14, 2017 | CANCELLED |
Compliance Timeline Merged authority / insurance / enforcement events
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Feb 12, 2026insuranceTERM/CANCL — HIGHLANDER SPECIALTY INSURANCE COMPANY
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Feb 1, 2026insuranceTERM/REPL — HIGHLANDER SPECIALTY INSURANCE COMPANY
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Jan 30, 2026
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Dec 20, 2024insuranceCANCEL — HIGHLANDER SPECIALTY INSURANCE COMPANY
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Dec 19, 2024
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Dec 21, 2023
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Dec 20, 2023insuranceCANCEL — BENCHMARK INSURANCE COMPANY
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Jan 10, 2023insuranceTERM/REPL — BENCHMARK INSURANCE COMPANY
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Aug 18, 2022insuranceTERM/CANCL — BENCHMARK INSURANCE COMPANY
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Jul 25, 2022
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Jul 22, 2022insuranceTERM/REPL — BENCHMARK INSURANCE COMPANY
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Jan 11, 2022
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Jan 10, 2022insuranceTERM/REPL — BENCHMARK INSURANCE COMPANY
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Jan 10, 2022insuranceCANCEL — AMERICAN MILLENNIUM INS/CITADEL REINSURANCE
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Jan 11, 2021
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Jan 10, 2021insuranceCANCEL — AMERICAN MILLENNIUM INS/CITADEL REINSURANCE
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Jan 13, 2020
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Jan 10, 2020insuranceCANCEL — AMERICAN MILLENNIUM INS/CITADEL REINSURANCE
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Aug 22, 2019insuranceCANCEL — AMERICAN MILLENNIUM INS/CITADEL REINSURANCE
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Aug 2, 2019
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Jan 14, 2019
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Sep 20, 2017
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Sep 20, 2017authorityAuthority revoked — INVOLUNTARY REVOCATION
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Sep 20, 2017authority gapCommon (Property) authority inactive: 481 days (through Jan 14, 2019)
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Sep 14, 2017insuranceCANCEL — COLUMBIA INSURANCE COMPANY
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Sep 14, 2017insurance gapCoverage gap: 483 days without BIPD/Primary insurance (through Jan 10, 2019)
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| US281 SB FALFURRIAS SCALE | TX | 22 | 2 |
| IH35 NB DEVINE SCALE | TX | 7 | 1 |
| ROADSIDE | LA | 4 | 0 |
| IH45 NB WILMER SCALE | TX | 3 | 2 |
| IH 35 NB MM 59 | TX | 2 | 0 |
| IH35 SB DEVINE SCALE | TX | 2 | 1 |
| BUTLER | AL | 1 | 0 |
| GOOD HOPE AL | AL | 1 | 0 |
| LEEDS AL | AL | 1 | 1 |
| HOPE AR | AR | 1 | 0 |
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 392.2 | Violation of Local Laws - Explain: | Unsafe Driving | 6 | 0 |
| 393.9(a) | Inoperable required lamps | Vehicle Maintenance | 6 | 1 |
| 395.24 | HOS (ELD) - ELD form and manner | Hours of Service | 5 | 0 |
| 393.78 | Wipers - Inoperative / missing / damaged wipers. | Vehicle Maintenance | 4 | 0 |
| 393.9 | Inoperable Required Lamp | Vehicle Maintenance | 4 | 1 |
| 392.22(a) | Failing to use hazard warning flashers | Unsafe Driving | 3 | 0 |
| 392.22(b) | Failure to place or improper placement of warning devices on the road surface | Vehicle Maintenance | 3 | 0 |
| 396.3(a)(1) | Inspection, repair and maintenance of parts and accessories | Vehicle Maintenance | 2 | 0 |
| 393.11 | No or defective lighting devices or reflective material as required | Vehicle Maintenance | 1 | 0 |
| 393.30 | Improper battery installation | Vehicle Maintenance | 1 | 0 |
Related Records Cross-references to every adjacent page
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Tennessee carriers
All carriers based in Tennessee
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Knoxville carriers
Carriers based in Knoxville, TN
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Stations in Tennessee
Where this carrier might be inspected
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Docket MC989708
common · ACTIVE · MC
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HIGHLANDER SPECIALTY INSURANCE COMPANY
91X policy on file
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BENCHMARK INSURANCE COMPANY
BIPD/Primary policy on file
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AMERICAN MILLENNIUM INS/CITADEL REINSURANCE
BIPD/Primary policy on file
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COLUMBIA INSURANCE COMPANY
BIPD/Primary policy on file
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TRUCK PROCESS AGENTS OF AMERICA, INC
BOC-3 process agent · 127,947 carriers served
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83 inspections
Full roadside inspection history
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3 reportable crashes
FMCSA MCMIS crash log
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify WAITERS SERVICES LLC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about WAITERS SERVICES LLC
Is WAITERS SERVICES LLC an active motor carrier? ▾
What is WAITERS SERVICES LLC's safety rating? ▾
How many inspections has WAITERS SERVICES LLC had? ▾
What is WAITERS SERVICES LLC's out-of-service rate? ▾
Where is WAITERS SERVICES LLC based? ▾
Does WAITERS SERVICES LLC have valid operating authority? ▾
How many trucks and drivers does WAITERS SERVICES LLC operate? ▾
Has WAITERS SERVICES LLC had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.