TruckCodex

MGK EXPRESS CORP

LAKE ZURICH, IL

USDOT 2919689 Active AUTHORIZED FOR HIRE Company officer: IGORS KISELOVS General Freight Metal Sheets / Coils / Rolls Logs / Poles / Beams / Lumber Building Materials Paper Products Based in LAKE ZURICH, IL Grade A · 94
Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution
Coverage resumed · May 24, 2022
Common (Property) reinstated · Jun 7, 2022
Policy effective · May 24, 2024
Review these
  • Prior insurance gap · 610 days Sep 21, 2020 → May 24, 2022
  • Common (Property) gap · 617 days Inactive Sep 28, 2020 → reinstated Jun 7, 2022
On file
  • 1 active operating authority
  • Insurance on file · $750,000 LANCER INSURANCE COMPANY · 91X Details →
  • BOC-3 process agent on file PROCESS AGENT SERVICE COMPANY, INC. Details →
Company officer: IGORS KISELOVS
Cargo: General Freight, Metal Sheets / Coils / Rolls, Logs / Poles / Beams / Lumber, Building Materials
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste) 
TruckCodex risk summary — MGK EXPRESS CORP (USDOT 2919689)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $750,000
Officer(s): IGORS KISELOVS (Company officer)

Blockers:
  (none)

Cautions:
  • Prior insurance gap · 610 days — Sep 21, 2020 → May 24, 2022
  • Common (Property) gap · 617 days — Inactive Sep 28, 2020 → reinstated Jun 7, 2022

On file:
  • 1 active operating authority
  • Insurance on file · $750,000 — LANCER INSURANCE COMPANY · 91X
  • BOC-3 process agent on file — PROCESS AGENT SERVICE COMPANY, INC.

Source: https://truckcodex.com/usdot/2919689/
As of: Jul 25, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 4/5 scored components (mean 94/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
On par with peers · 75/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 0% vs peer median 0% (neutral). n=240233 same-size ACTIVE peers.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.

Operating authority
Insurance

1 active liability policy

BOC-3 agent

PROCESS AGENT SERVICE COMPANY, INC.

Company profile

Company details
USDOT 2919689
In FMCSA records since Aug 16, 2016 (~9y)
MC / docket MC984209
Company officer IGORS KISELOVS
Operation AUTHORIZED FOR HIRE
Cargo carried
General Freight, Metal Sheets / Coils / Rolls, Logs / Poles / Beams / Lumber, Building Materials, Paper Products
Fleet size 1 units
Drivers 1
Annual mileage 145,050 mi
Contact & address
Phone: (847) 871-3534
Email: [email protected]
Physical
717 ROSE RD
LAKE ZURICH, IL 60047
Mailing address matches physical.
Registration & safety rating
USDOT 2919689
In FMCSA records since Aug 16, 2016 (~9y)
Operation AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 145,050 mi
vs. National Average
Vehicle OOS Rate 0.0% vs 23.4% -23.4 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 1.00 vs 1.80 -0.80
Peer tier (small fleets (≤10 power units)) median OOS rate: 50%
Active liability insurance
FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 1 0 0
Trailers 1 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Accident reports (24 months)

All 3 crashes →
Last 6 months 6–12 months 12–24 months Total
Fatalities 0 0 0 0
Injuries 0 0 0 0
Tow-away 0 1 0 1
Crash reports 0 1 0 1

Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.

Inspections (24 months)

All 11 inspections →
Driver Vehicle Hazmat
Inspections 6 6 0
OOS inspections 0 0 0
OOS percentage 0% 0% —
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
1
Drivers
1
Inspections
11
FMCSA roadside history on file
OOS Rate (peak)
—
Crashes (24m)
1
3 all-time
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

MGK EXPRESS CORP is a motor carrier based in LAKE ZURICH, IL, registered with the FMCSA under USDOT 2919689. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 1 power unit and 1 driver, with 11 roadside inspections on file. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

MGK EXPRESS CORP is a small fleet, operating 1 power unit and 1 driver, with 5 years on FMCSA's records, based in Lake Zurich, IL. Across 6 roadside inspections in the last 24 months, the fleet recorded a 0.0% out-of-service rate, with 1 reportable crash. all filed authority types (common) are currently revoked.

Inspection profile

6 roadside inspections over the last 24 months, up 20% versus the prior 24 months, concentrated in PA (1) and ND (1), with Level 3 inspections the most common.

Violation profile

0.0% out-of-service rate; led by Unsafe Driving (66.7% of violations); top code 392.2 (Operating a CMV while ill or fatigued) cited 2 times.

Fleet profile

The fleet comprises 1 power unit (small fleet) and 1 driver; Kenworth, Load king, and Loak are the most-inspected makes.

Risk Signals

Authority revoked
1 revocation on record.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 240,233 ACTIVE carriers operating 1–2 power units (±50% of this carrier's 1 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 240,233 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
0%
Vehicles placed out-of-service at roadside inspections
Peer median
0%
Median across 240,233 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)

Authority gap detected (1)

  • Common (Property) authority was inactive from Sep 28, 2020 to Jun 7, 2022 (617 days)

Historical coverage gap detected (1)

  • No active BIPD/Primary insurance from Sep 21, 2020 to May 24, 2022 (610 days)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-09 2025-12

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.
Unsafe Driving
4 violations
Vehicle Maintenance
2 violations

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Arkansas (AR) 1 0 0.0% Aug 9, 2025
Illinois (IL) 1 0 0.0% Dec 12, 2025
Kentucky (KY) 1 0 0.0% Dec 17, 2024
North Dakota (ND) 1 0 0.0% Jan 22, 2025
Ohio (OH) 1 0 0.0% Jan 4, 2025
Pennsylvania (PA) 1 0 0.0% Sep 16, 2024
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Kenworth 9
Loak 6
Load King 3
Utility 1
Volvo 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 0 — 0.00 0 — Jul 20, 2026
Controlled Substances / Alcohol 0 — 0.00 0 — Jul 20, 2026
Hours of Service 0 — 0.00 0 — Jul 20, 2026
Unsafe Driving 0 — 0.00 0 — Jul 20, 2026
Vehicle Maintenance 0 — 0.00 0 — Jul 20, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (11 rows) View all 11 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
86570211 Dec 12, 2025 IL 2 il-026---carlock---i-74-w/b
KENWORTH TRUCK TRACTOR
IL P1182497 · 1XK1P4TX2PJ258464
0 — No
85478054 Aug 9, 2025 AR 3 NORTH LITTLE ROCK AR
VOLVO TRUCK TRUCK TRACTOR
ID AM8502 · 4V4NC9EHXPN615592
1 392.2-SLLTL No
83687665 Jan 22, 2025 ND 3 BOWMAN ND
KENWORTH TRUCK TRACTOR
IL P1182497 · 1XK1P4TX2PJ258464
0 — No
83552580 Jan 4, 2025 OH 3 CHILLICOTHE OH
KENWORTH TRUCK TRACTOR
IL P1182497 · 1XK1P4TX2PJ258464
2 392.2-SLLTL, 396.17C-PI No
83414312 Dec 17, 2024 KY 2 LEXINGTON
KENWORTH TRUCK TRACTOR
IL P1182497 · 1XK1P4TX2PJ258464
1 392.2 No
82684647 Sep 16, 2024 PA 3 pa-i81-nb-guilford-twp---i81-exit
KENWORTH TRUCK TRACTOR
IL P1182497 · 1XK1P4TX2PJ258464
2 396.17(c), 392.2 No
80805169 Feb 7, 2024 PA 2 SR 79 SB LONE PINE WEIGH STATI
KENWORTH TRUCK TRACTOR
IL P1182497 · 1XK1P4TX2PJ258464
1 392.2 No
80648828 Jan 18, 2024 PA 2 pa-i80-eb-mm-194-greene-twp---eas
KENWORTH TRUCK TRACTOR
IL P1182497 · 1XK1P4TX2PJ258464
3 392.2 No
80214774 Nov 14, 2023 GA 3 INTERSTATE HWY
KENWORTH TRUCK TRACTOR
IL P1182497 · 1XK1P4TX2PJ258464
2 395.24(c)(2)(ii), 395.24(c)(2)(iii) No
79981854 Oct 20, 2023 IL 3 I-55
KENWORTH TRUCK TRACTOR
IL P1182497 · 1XK1P4TX2PJ258464
0 — No
78309010 Apr 5, 2023 NE 3 HEBRON 81 SCALE — 4 393.87(a), 392.9(a), 392.2 Yes
Recent Crashes (3 rows)
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
IA2501514422 Nov 20, 2025 IA 0 0 Yes No Tow
OH0186058965 Apr 11, 2018 OH 0 1 Yes No Injury
ILX001021268 Dec 28, 2017 IL 0 1 Yes No Injury
Authority Records (1 docket)
common
MC984209
Active
—
View full authority record →
MC Certificate Documents (2 PDFs)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Jun 7, 2022 MC984209-C REI REINSTATEMENT REI →
Sep 8, 2016 MC984209-C CPL CERTIFICATE CPL →
Insurance Coverage Timeline (13 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
LANCER INSURANCE COMPANY CM0079643 91X $750,000 May 24, 2024 On file ACTIVE
LANCER INSURANCE COMPANY CM0079643 BIPD/Primary $750,000 May 24, 2024 May 24, 2026 CANCELLED
ARTISAN & TRUCKERS CASUALTY COMPANY CA958369809 BIPD/Primary — May 24, 2022 May 24, 2024 REPLACED
Coverage gap — 610 days without BIPD/Primary coverage from Sep 21, 2020 to May 24, 2022
ARTISAN & TRUCKERS CASUALTY COMPANY CA1772067 BIPD/Primary — Apr 14, 2020 Sep 21, 2020 CANCELLED
ARTISAN & TRUCKERS CASUALTY COMPANY CA01772067 BIPD/Primary — Feb 5, 2020 Apr 14, 2020 CANCELLED
COUNTY HALL INSURANCE COMPANY, INC A RR GROUP CHL 01-02966-19 BIPD/Primary — Dec 5, 2019 Feb 5, 2020 CANCELLED
COUNTY HALL INSURANCE COMPANY, INC A RR GROUP CHL 01-02966-19 BIPD/Primary — Feb 5, 2019 Dec 26, 2019 CANCELLED
COUNTY HALL INSURANCE COMPANY, INC A RR GROUP CHL 01-02966-19 BIPD/Primary — Feb 5, 2019 Dec 5, 2019 REPLACED
ARTISAN & TRUCKERS CASUALTY COMPANY CA 6516226 BIPD/Primary — Feb 5, 2018 Feb 5, 2019 REPLACED
NORTHLAND INSURANCE COMPANY WN225543 BIPD/Primary — Sep 1, 2017 Feb 9, 2018 CANCELLED
NORTHLAND INSURANCE COMPANY WN225543 BIPD/Primary — Sep 1, 2017 Feb 5, 2018 REPLACED
ARTISAN & TRUCKERS CASUALTY COMPANY CA3907787 BIPD/Primary — Sep 1, 2016 Sep 1, 2017 REPLACED
Compliance Timeline Merged authority / insurance / enforcement events
  1. May 24, 2024
    insurance
    TERM/REPL — ARTISAN & TRUCKERS CASUALTY COMPANY
  2. Jun 7, 2022
    authority
    REINSTATED — MOTOR PROPERTY COMMON CARRIER
    Details →
  3. Sep 28, 2020
    authority
    REVOKED — MOTOR PROPERTY COMMON CARRIER
    Details →
  4. Sep 28, 2020
    authority
    Authority revoked — INVOLUNTARY REVOCATION
  5. Sep 28, 2020
    authority gap
    Common (Property) authority inactive: 617 days (through Jun 7, 2022)
  6. Sep 21, 2020
    insurance
    CANCEL — ARTISAN & TRUCKERS CASUALTY COMPANY
  7. Sep 21, 2020
    insurance gap
    Coverage gap: 610 days without BIPD/Primary insurance (through May 24, 2022)
  8. Apr 14, 2020
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  9. Apr 14, 2020
    insurance
    CANCEL — ARTISAN & TRUCKERS CASUALTY COMPANY
  10. Feb 7, 2020
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  11. Feb 5, 2020
    insurance
    CANCEL — COUNTY HALL INSURANCE COMPANY, INC A RR GROUP
  12. Dec 26, 2019
    insurance
    TERM/CANCL — COUNTY HALL INSURANCE COMPANY, INC A RR GROUP
  13. Dec 6, 2019
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  14. Dec 5, 2019
    insurance
    TERM/REPL — COUNTY HALL INSURANCE COMPANY, INC A RR GROUP
  15. Feb 5, 2019
    insurance
    TERM/REPL — ARTISAN & TRUCKERS CASUALTY COMPANY
  16. Feb 9, 2018
    insurance
    TERM/CANCL — NORTHLAND INSURANCE COMPANY
  17. Feb 7, 2018
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  18. Feb 5, 2018
    insurance
    TERM/REPL — NORTHLAND INSURANCE COMPANY
  19. Sep 1, 2017
    insurance
    TERM/REPL — ARTISAN & TRUCKERS CASUALTY COMPANY
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station State Inspections OOS
NORTH LITTLE ROCK AR AR 1 0
INTERSTATE HWY GA 1 0
I-55 IL 1 0
LEXINGTON KY 1 0
BOWMAN ND ND 1 0
HEBRON 81 SCALE NE 1 1
CHILLICOTHE OH OH 1 0
SR 79 SB LONE PINE WEIGH STATI PA 1 0

Top Violation Codes Cited

Code Description Category Cited OOS
392.2 Violation of Local Laws - Explain: Unsafe Driving 8 0
392.9(a) Failing to secure load Vehicle Maintenance 1 1
393.87(a) Warning flag required on projecting load Vehicle Maintenance 1 1
395.24(c)(2)(ii) Driver failed to manually add the trailer number Hours of Service 1 0
395.24(c)(2)(iii) Driver failed to manually add shipping document number Hours of Service 1 0
396.17(c) Operating a CMV without proof of a periodic inspection Vehicle Maintenance 1 0
Related Records Cross-references to every adjacent page
Directory
Authority Records
Insurance Carriers
Process Agent (BOC-3)
Carrier Records
Discover
Explainers

How to verify MGK EXPRESS CORP

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about MGK EXPRESS CORP

Is MGK EXPRESS CORP an active motor carrier? ▾
Yes. MGK EXPRESS CORP is registered with the FMCSA under USDOT 2919689 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is MGK EXPRESS CORP's safety rating? ▾
MGK EXPRESS CORP is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has MGK EXPRESS CORP had? ▾
11 roadside inspections are on file for MGK EXPRESS CORP in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is MGK EXPRESS CORP's out-of-service rate? ▾
MGK EXPRESS CORP has no out-of-service findings on its inspection record. Across 11 inspections, no driver or vehicle has been placed out of service — a clean record relative to the national averages of roughly 6.7% (driver) and 23.4% (vehicle).
Where is MGK EXPRESS CORP based? ▾
MGK EXPRESS CORP reports its physical address to the FMCSA as 717 ROSE RD, LAKE ZURICH, Illinois 60047. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does MGK EXPRESS CORP have valid operating authority? ▾
Yes. MGK EXPRESS CORP holds 1 active FMCSA operating authority (MC984209). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does MGK EXPRESS CORP operate? ▾
MGK EXPRESS CORP self-reports 1 power unit and 1 driver on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has MGK EXPRESS CORP had any crashes? ▾
3 FMCSA-reportable crashes are on file for MGK EXPRESS CORP in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.