CREST CONSTRUCTION LLC

WHITE CITY, OR

USDOT 2256614 Active AUTHORIZED FOR HIRE Company officer: RICH MATTHEWS Logs / Poles / Beams / Lumber Other (GRAVEL) Based in WHITE CITY, OR Grade A · 85
Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution
Policy effective · May 10, 2025
Review these
  • OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
On file
  • 1 active operating authority
  • Insurance on file · $1,000,000 OBSIDIAN INSURANCE COMPANY · 91X Details →
  • BOC-3 process agent on file INTERSTATE AUTHORITY LLC Details →
Company officer: RICH MATTHEWS
Cargo: Logs / Poles / Beams / Lumber, Other (GRAVEL)
Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.
Plain-text risk summary (print / paste)
TruckCodex risk summary — CREST CONSTRUCTION LLC (USDOT 2256614)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $1,000,000
Officer(s): RICH MATTHEWS (Company officer)

Blockers:
  (none)

Cautions:
  • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median.

On file:
  • 1 active operating authority
  • Insurance on file · $1,000,000 — OBSIDIAN  INSURANCE COMPANY · 91X
  • BOC-3 process agent on file — INTERSTATE AUTHORITY LLC

Source: https://truckcodex.com/usdot/2256614/
As of: Jul 19, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade

Compliance grade A

Composite of 4/5 scored components (mean 85/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals
Authority / census
Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD
BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers
Mixed vs peers · 40/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 38.5% vs peer median 0% (worse). n=197576 same-size ACTIVE peers.

FMCSA safety rating
Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier
Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.

Operating authority
Insurance

1 active liability policy

Company profile

Company details
USDOT 2256614
In FMCSA records since Dec 16, 2011 (~14y)
MC / docket MC770034
Company officer RICH MATTHEWS
Operation AUTHORIZED FOR HIRE
Cargo carried
Logs / Poles / Beams / Lumber, Other (GRAVEL)
Fleet size 5 units
Drivers 5
Annual mileage 1 mi
Contact & address
Physical
1395 ANTELOPE RD
WHITE CITY, OR 97503
Mailing
PO BOX 8430
MEDFORD, OR 97501
Registration & safety rating
USDOT 2256614
In FMCSA records since Dec 16, 2011 (~14y)
Operation AUTHORIZED FOR HIRE
Annual mileage (MCS-150) 1 mi
vs. National Average
Vehicle OOS Rate 38.5% vs 23.4% +15.1 pts
Driver OOS Rate 0.0% vs 6.7% -6.7 pts
Violations per Inspection 4.22 vs 1.80 +2.42
Peer tier (small fleets (≤10 power units)) median OOS rate: 50%
Active liability insurance
FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Related filings

Fleet details (MCS-150)

Vehicle type Owned Term leased Trip leased
Truck tractors 4 0 0
Trailers 4 0 0
Trucks 1 0 0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Accident reports (24 months)

All 7 crashes →
Last 6 months 6–12 months 12–24 months Total
Fatalities 0 0 0 0
Injuries 0 2 0 2
Tow-away 0 1 0 1
Crash reports 0 1 0 1

Reportable crashes from FMCSA MCMIS for the trailing 24 months. Counts may differ slightly from SAFER due to reporting lag.

Inspections (24 months)

All 36 inspections →
Driver Vehicle Hazmat
Inspections 9 9 0
OOS inspections 0 4 0
OOS percentage 0% 44.44%
National average 6.67% 22.26% 4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units
5
Drivers
5
Inspections
36
FMCSA roadside history on file
OOS Rate (peak)
38.5%
driver or vehicle, whichever higher
Crashes (24m)
1
7 all-time
Authorities
1
1 active
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

CREST CONSTRUCTION LLC is a motor carrier based in WHITE CITY, OR, registered with the FMCSA under USDOT 2256614. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 5 power units and 5 drivers, with 36 roadside inspections on file and a peak out-of-service rate of 38.5%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

CREST CONSTRUCTION LLC is a small fleet, operating 5 power units and 5 drivers, based in White City, OR. Across 13 roadside inspections in the last 24 months, the fleet recorded a 38.5% out-of-service rate, with 1 reportable crash. Operating authority is active for common.

Inspection profile

13 roadside inspections over the last 24 months, down 43% versus the prior 24 months, concentrated in OR (12) and CA (1), with Level 1 inspections the most common.

Violation profile

38.5% out-of-service rate; led by Vehicle Maintenance (98.0% of violations); top code 393.45(b)(2) (Brake tubing/hoses inadequate) cited 6 times, 6 of them OOS.

Fleet profile

The fleet comprises 5 power units (small fleet) and 5 drivers; Kenworth, Peterbilt, and Other are the most-inspected makes.

Risk Signals

High OOS rate
Peak OOS rate of 38.5% is well above FMCSA MCSAP national averages (driver ~6.7%, vehicle ~23.4%).
OOS order history
1 out-of-service order issued against this carrier.

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 197,576 ACTIVE carriers operating 2–8 power units (±50% of this carrier's 5 unit fleet).

This carrier — Driver OOS
0%
Drivers placed out-of-service at roadside inspections
Peer median
0%
Median across 197,576 same-size peers
Verdict
On par with peers
Delta 0 pts vs peer median (lower is safer)
This carrier — Vehicle OOS
38.5%
Vehicles placed out-of-service at roadside inspections
Peer median
0%
Median across 197,576 same-size peers
Verdict
Riskier than peers
Delta +38.5 pts vs peer median (lower is safer)
Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-09 2026-02

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.

Activity by State

States this carrier has been inspected in over the past 24 months.
State Inspections OOS OOS % Last Inspection
Oregon (OR) 9 4 44.4% Feb 5, 2026
Vehicle Fleet Top makes and models observed in roadside inspections
Make Model Inspections
Kenworth 13
Peterbilt 7
Other 5
Mckt 2
Assembled 1
Hassell 1
Peerless 1
Whitlog 1
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
BASIC Inspections Serious Measure Percentile Alert As Of
Driver Fitness 0 0.00 0 Jul 13, 2026
Controlled Substances / Alcohol 0 0.00 0 Jul 13, 2026
Hours of Service 0 0.00 0 Jul 13, 2026
Unsafe Driving 0 0.00 0 Jul 13, 2026
Vehicle Maintenance 4 8.09 8 Jul 13, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (36 rows) View all 36 →
Inspection # Date ▼ State Level Station Vehicle Violations Top Codes OOS
86971414 Feb 5, 2026 OR 1 WHITE CITY OR
KENWORTH TRUCK TRACTOR
0 No
86971405 Feb 5, 2026 OR 1 WHITE CITY OR
PETERBILT STRAIGHT TRUCK
0 No
86971225 Feb 5, 2026 OR 5 WHITE CITY OR
KENWORTH STRAIGHT TRUCK
0 No
86971224 Feb 5, 2026 OR 5 WHITE CITY OR
KENWORTH TRUCK TRACTOR
0 No
86971203 Feb 5, 2026 OR 1 WHITE CITY OR
PETERBILT TRUCK TRACTOR
0 No
85798975 Sep 17, 2025 OR 1 EAGLE POINT OR
KENWORTH STRAIGHT TRUCK
7 393.75A3-TAOL, 393.9A-LTSI, 393.45B2-BHTD Yes
85819570 Sep 15, 2025 OR 1 WHITE CITY OR
PETERBILT STRAIGHT TRUCK
15 393.207A-STCB, 393.207C-SBML, 396.3A1-BOS Yes
83130599 Nov 12, 2024 OR 1 or-ashland--or
KENWORTH TRUCK TRACTOR
4 393.209D-STPAL, 393.47E, 393.41-BNPB-SPR Yes
82762222 Sep 25, 2024 OR 2 or-ashland--or
KENWORTH STRAIGHT TRUCK
12 393.75(a)(3), 396.3(a)(1), 393.45(b)(2) Yes
81928631 Jun 20, 2024 OR 5 WHITE CITY OR
PETERBILT STRAIGHT TRUCK
1 393.9(a) No
81928630 Jun 20, 2024 OR 5 WHITE CITY OR
KENWORTH TRUCK TRACTOR
0 No
81928629 Jun 20, 2024 OR 5 WHITE CITY OR
PETERBILT STRAIGHT TRUCK
0 No
81573649 May 9, 2024 CA 1 US97 LIVING MEMORIAL
KENWORTH STRAIGHT TRUCK
12 393.45(b)(2), 396.3(a)(1), 393.207(a) Yes
80929860 Feb 22, 2024 OR 3 or-ashland-poe---3.5-mi-n-ashland
KENWORTH STRAIGHT TRUCK
0 No
80083895 Nov 2, 2023 OR 2 or-sports-park---2-mi-e-white-cty
KENWORTH STRAIGHT TRUCK
2 393.75(a)(3) Yes
80045733 Oct 27, 2023 CA 1 CAL ORE JUMP SCALE
PETERBILT STRAIGHT TRUCK
1 396.3(a)(1) No
80022596 Oct 26, 2023 CA 2 DORRIS AG STATION
KENWORTH STRAIGHT TRUCK
1 392.2 No
79788541 Sep 28, 2023 CA 3 US97 LIVING MEMORIAL
KENWORTH STRAIGHT TRUCK
1 396.3(a)(1) No
79763624 Sep 25, 2023 OR 3 or-lake-creek---20-mi-e-medford
PETERBILT TRUCK TRACTOR
0 No
79620963 Sep 7, 2023 OR 3 or-sports-park---2-mi-e-white-cty
KENWORTH TRUCK TRACTOR
1 383.23(a)(2) Yes
79031983 Jun 28, 2023 CA 3
PETERBILT STRAIGHT TRUCK
1 392.2 No
78941355 Jun 20, 2023 CA 1 VETERANS LIVING MEMORIAL
KENWORTH STRAIGHT TRUCK
Ticket: Kens
0 No
78941344 Jun 20, 2023 CA 1 VETERANS LIVING MEMORIAL
PETERBILT TRUCK TRACTOR
0 No
78941341 Jun 20, 2023 CA 1 VETERANS LIVING MEMORIAL
PETERBILT TRUCK TRACTOR
1 393.75(a)(3) Yes
78941330 Jun 20, 2023 CA 1 VETERANS LIVING MEMORIAL
KENWORTH STRAIGHT TRUCK
Ticket: Kens
8 393.45(b)(2), 393.47(a), 396.3(a)(1) Yes
Recent Crashes (7 rows)
Report # Date ▼ State Fatalities Injuries Tow Hazmat Severity
OR2025150021 Sep 15, 2025 OR 0 2 Yes No Injury
OR2022150026 Jul 21, 2022 OR 0 0 Yes No Tow
OR2022150009 Feb 28, 2022 OR 0 0 Yes No Tow
OR2021150016 Jun 28, 2021 OR 0 0 Yes No Tow
OR2019150034 Oct 2, 2019 OR 0 1 Yes No Injury
OR2015150011 Jun 12, 2015 OR 0 1 Yes No Injury
OR2014150030 Nov 21, 2014 OR 0 0 Yes No Tow
Authority Records (1 docket)
MC Certificate Documents (1 PDF)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date Docket Action Authority PDF
Feb 10, 2012 MC770034-C CPL REVOCATION CPL →
Insurance Coverage Timeline (10 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer Policy # Type Limit Effective Cancel Status
OBSIDIAN INSURANCE COMPANY TIM-CL-00002666 91X $1,000,000 May 10, 2025 On file ACTIVE
FALLS LAKE NATIONAL INSURANCE COMPANY TMB0002026 BIPD/Primary May 10, 2024 May 10, 2025 CANCELLED
ARTISAN & TRUCKERS CASUALTY COMPANY CA964197773 BIPD/Primary Apr 22, 2024 May 10, 2024 REPLACED
ARTISAN & TRUCKERS CASUALTY COMPANY CA964197773 BIPD/Primary Jan 30, 2024 Apr 22, 2024 CANCELLED
ARTISAN & TRUCKERS CASUALTY COMPANY CA964197773 BIPD/Primary Mar 23, 2023 Jan 30, 2024 CANCELLED
ARTISAN & TRUCKERS CASUALTY COMPANY CA964197773 BIPD/Primary Dec 23, 2022 Mar 23, 2023 CANCELLED
FARMERS INSURANCE EXCHANGE 605064634 BIPD/Primary Dec 23, 2020 Dec 23, 2022 CANCELLED
FARMERS INSURANCE EXCHANGE 605064634 BIPD/Primary Aug 20, 2018 Dec 23, 2020 REPLACED
TRUCK INSURANCE EXCHANGE 605064634 BIPD/Primary Feb 3, 2012 Aug 20, 2018 REPLACED
TRUCK INSURANCE EXCHANGE 605064634 BIPD/Primary Feb 3, 2012 Sep 19, 2018 CANCELLED
Compliance Timeline Merged authority / insurance / enforcement events
  1. May 10, 2025
    insurance
    CANCEL — FALLS LAKE NATIONAL INSURANCE COMPANY
  2. May 9, 2025
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  3. May 10, 2024
    insurance
    TERM/REPL — ARTISAN & TRUCKERS CASUALTY COMPANY
  4. Apr 22, 2024
    insurance
    CANCEL — ARTISAN & TRUCKERS CASUALTY COMPANY
  5. Jan 30, 2024
    insurance
    CANCEL — ARTISAN & TRUCKERS CASUALTY COMPANY
  6. Jan 16, 2024
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  7. Mar 23, 2023
    insurance
    CANCEL — ARTISAN & TRUCKERS CASUALTY COMPANY
  8. Feb 27, 2023
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  9. Dec 23, 2022
    insurance
    CANCEL — FARMERS INSURANCE EXCHANGE
  10. Dec 14, 2022
    authority
    DISCONTINUED REVOCATION — COMMON
    Details →
  11. Dec 23, 2020
    insurance
    TERM/REPL — FARMERS INSURANCE EXCHANGE
  12. Sep 19, 2018
    insurance
    TERM/CANCL — TRUCK INSURANCE EXCHANGE
  13. Aug 20, 2018
    insurance
    TERM/REPL — TRUCK INSURANCE EXCHANGE
  14. Nov 3, 2014
    oos
    Out-of-service order — New Entrant Revoked - Expedited Actions
  15. Feb 10, 2012
    authority
    GRANTED — MOTOR PROPERTY COMMON CARRIER
    Details →
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Top Violation Codes Cited

Code Description Category Cited OOS
393.45(b)(2) Brake hose or tubing chafing and/or kinking Vehicle Maintenance 11 10
396.3(a)(1) Inspection, repair and maintenance of parts and accessories Vehicle Maintenance 8 4
393.75(a)(3) Tire-flat and/or audible air leak Vehicle Maintenance 6 6
393.47(e) Brake Out of Adjustment - Roto, Clamp (Short & Long), DD-3, or Bolt Vehicle Maintenance 5 0
392.2 Violation of Local Laws - Explain: Unsafe Driving 4 0
393.116 No/improper securement of logs Vehicle Maintenance 4 4
396.17(c) Operating a CMV without proof of a periodic inspection Vehicle Maintenance 4 0
393.209(d) Steering system components worn, welded, or missing Vehicle Maintenance 3 3
393.45(d) Brake connections with leaks or constrictions Vehicle Maintenance 3 0
393.104(a) Inadequate/damaged securement device/system Vehicle Maintenance 2 0
Related Records Cross-references to every adjacent page
Directory
Authority Records
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Process Agent (BOC-3)
Carrier Records
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Explainers

How to verify CREST CONSTRUCTION LLC

  1. Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
  2. Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
  3. Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
  4. Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
  5. Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about CREST CONSTRUCTION LLC

Is CREST CONSTRUCTION LLC an active motor carrier?
Yes. CREST CONSTRUCTION LLC is registered with the FMCSA under USDOT 2256614 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.
What is CREST CONSTRUCTION LLC's safety rating?
CREST CONSTRUCTION LLC is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.
How many inspections has CREST CONSTRUCTION LLC had?
36 roadside inspections are on file for CREST CONSTRUCTION LLC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.
What is CREST CONSTRUCTION LLC's out-of-service rate?
CREST CONSTRUCTION LLC's peak out-of-service rate is 38.5% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.
Where is CREST CONSTRUCTION LLC based?
CREST CONSTRUCTION LLC reports its physical address to the FMCSA as 1395 ANTELOPE RD, WHITE CITY, Oregon 97503. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.
Does CREST CONSTRUCTION LLC have valid operating authority?
Yes. CREST CONSTRUCTION LLC holds 1 active FMCSA operating authority (MC770034). Each docket appears in the Authority Records section below with its full event history. Active authority means the carrier may legally operate as a for-hire carrier, contingent on current insurance and BOC-3 process-agent filings.
How many trucks and drivers does CREST CONSTRUCTION LLC operate?
CREST CONSTRUCTION LLC self-reports 5 power units and 5 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.
Has CREST CONSTRUCTION LLC had any crashes?
7 FMCSA-reportable crashes are on file for CREST CONSTRUCTION LLC in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring transport for medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.