PERSONAL TOUCH EXPRESS INC
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.
- Prior insurance gap · 22 days Feb 27, 2013 → Mar 21, 2013
- Prior insurance gap · 38 days Mar 21, 2014 → Apr 28, 2014
- Contract (Property) gap · 651 days Inactive Dec 4, 2023 → reinstated Sep 15, 2025
- Contract (Property) gap · 217 days Inactive Oct 17, 2022 → reinstated May 22, 2023
- OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.
Plain-text risk summary (print / paste)
TruckCodex risk summary — PERSONAL TOUCH EXPRESS INC (USDOT 2211069) Verdict: CAUTION Book with caution — review signals below No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking. Authority / census status: Active Active BIPD limit: $750,000 Officer(s): CRAIG DUANE HARRELL (Company officer) Blockers: (none) Cautions: • Prior insurance gap · 22 days — Feb 27, 2013 → Mar 21, 2013 • Prior insurance gap · 38 days — Mar 21, 2014 → Apr 28, 2014 • Contract (Property) gap · 651 days — Inactive Dec 4, 2023 → reinstated Sep 15, 2025 • Contract (Property) gap · 217 days — Inactive Oct 17, 2022 → reinstated May 22, 2023 • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median. On file: • Insurance on file · $750,000 — HIGHLANDER SPECIALTY INSURANCE COMPANY · 91X • BOC-3 process agent on file — EVILSIZOR PROCESS SERVERS INC Source: https://truckcodex.com/usdot/2211069/ As of: Jul 23, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · compliance grade
Compliance grade A
Composite of 4/5 scored components (mean 85/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
A
confidence 80% · 4/5 signals
Compliance grade A
Composite of 4/5 scored components (mean 85/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 100% vs peer median 0% (worse). n=240284 same-size ACTIVE peers.
FMCSA has not assigned this carrier a formal safety rating. We do not invent one.
NR reason: No published FMCSA safety_rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.
1 active liability policy
Company profile
No active FMCSA cargo filing on file.
FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.
-
InsuranceHIGHLANDER SPECIALTY INSURANCE COMPANYPolicy effective Jan 28, 2026
-
Process AgentEVILSIZOR PROCESS SERVERS INCBOC-3 on file
Fleet details (MCS-150)
| Vehicle type | Owned | Term leased | Trip leased |
|---|---|---|---|
| Truck tractors | 1 | 0 | 0 |
| Trailers | 1 | 0 | 0 |
Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).
Inspections (24 months)
All 3 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 3 | 3 | 0 |
| OOS inspections | 0 | 1 | 0 |
| OOS percentage | 0% | 33.33% | — |
| National average | 6.67% | 22.26% | 4.44% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles
PERSONAL TOUCH EXPRESS INC is a motor carrier based in HOUSTON, TX, registered with the FMCSA under USDOT 2211069. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 1 power unit and 1 driver, with 3 roadside inspections on file and a peak out-of-service rate of 100.0%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.
Carrier is unrated
FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.
PERSONAL TOUCH EXPRESS INC is a small fleet, operating 1 power unit and 1 driver, based in Houston, TX. Across 2 roadside inspections in the last 24 months, the fleet recorded a 50.0% out-of-service rate, with no reportable crashes on file. Operating authority is active for contract.
2 roadside inspections over the last 24 months, most heavily in TX (2 stops), with Level 2 inspections the most common.
50.0% out-of-service rate; led by Vehicle Maintenance (80.0% of violations); top code 393.9 (Inoperable Required Lamp) cited 2 times.
The fleet comprises 1 power unit (small fleet) and 1 driver; Freightliner and Utility are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 240,284 ACTIVE carriers operating 1–2 power units (±50% of this carrier's 1 unit fleet).
Authority gaps detected (3)
- Contract (Property) authority was inactive from Dec 4, 2023 to Sep 15, 2025 (651 days)
- Contract (Property) authority was inactive from Oct 17, 2022 to May 22, 2023 (217 days)
- Contract (Property) authority was inactive from Mar 31, 2014 to May 1, 2014 (31 days)
Historical coverage gaps detected (5)
- No active BIPD/Primary insurance from Feb 27, 2013 to Mar 21, 2013 (22 days)
- No active BIPD/Primary insurance from Mar 21, 2014 to Apr 28, 2014 (38 days)
- No active BIPD/Primary insurance from Oct 7, 2022 to Nov 1, 2022 (25 days)
- No active BIPD/Primary insurance from Jan 28, 2023 to May 15, 2023 (107 days)
- No active BIPD/Primary insurance from Nov 26, 2023 to Sep 12, 2025 (656 days)
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (24 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| Texas (TX) | 3 | 1 | 33.3% | May 7, 2026 |
Vehicle Fleet Top makes and models observed in roadside inspections
| Make | Model | Inspections |
|---|---|---|
| Freightliner | 4 | |
| Utility | 2 |
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Hours of Service | 1 | — | 3.00 | 3 | — | Jul 20, 2026 |
| Unsafe Driving | 0 | — | 0.00 | 0 | — | Jul 20, 2026 |
| Vehicle Maintenance | 1 | — | 30.00 | 30 | — | Jul 20, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (3 rows) View all 3 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 87796182 | May 7, 2026 | TX | 3 | — |
FREIGHTLINER TRUCK TRACTOR
|
3 | 395.8F01, 392.2RG, 396.17C | No |
| 87410411 | Mar 16, 2026 | TX | 4 | tx-ih-0010-in-harris-co.-(742-797 |
FREIGHTLINER TRUCK TRACTOR
|
1 | 392.2WC | No |
| 86462719 | Nov 25, 2025 | TX | 2 | — |
FREIGHTLINER TRUCK TRACTOR
|
14 | 396.3A1, 396.5B-HLOW, 393.9 | Yes |
Recent Crashes (3 rows)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| TX6OUBHQE1CV | Sep 15, 2023 | TX | 0 | 2 | Yes | No | Injury |
| TX6CE7HQE1TP | Jun 30, 2022 | TX | 0 | 0 | Yes | No | Tow |
| TX52JAHQE1Y1 | Dec 1, 2017 | TX | 0 | 3 | Yes | No | Injury |
Authority Records (1 docket)
Revocations & Inactive Status
Authority actions other than active status — revocations, voluntary surrenders, and dormant dockets.
| Date | Docket | Authority | Status | Applied |
|---|---|---|---|---|
| Unknown | MC767260 | common | N | — |
MC Certificate Documents (5 PDFs)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Sep 15, 2025 | MC767260-P | REI | REINSTATEMENT | REI → |
| May 22, 2023 | MC767260-P | REI | REINSTATEMENT | REI → |
| May 1, 2014 | MC767260-P | REI | REINSTATEMENT | REI → |
| Mar 29, 2013 | MC767260-P | REI | REINSTATEMENT | REI → |
| Dec 8, 2011 | MC767260-P | CPL | REVOCATION | CPL → |
Insurance Coverage Timeline (49 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| HIGHLANDER SPECIALTY INSURANCE COMPANY | DC920001641-00 | 91X | $750,000 | Jan 28, 2026 | On file | ACTIVE |
| GEICO COUNTY MUTUAL INSURANCE CO. | 9300207868 | BIPD/Primary | — | Sep 12, 2025 | Jan 28, 2026 | CANCELLED |
| Coverage gap — 656 days without BIPD/Primary coverage from Nov 26, 2023 to Sep 12, 2025 | ||||||
| CANAL INSURANCE CO. | CT6152940141 | BIPD/Primary | — | Oct 27, 2023 | Nov 26, 2023 | CANCELLED |
| CANAL INSURANCE CO. | CT6152940141 | BIPD/Primary | — | Aug 21, 2023 | Nov 1, 2023 | CANCELLED |
| CANAL INSURANCE CO. | CT6152940141 | BIPD/Primary | — | Aug 21, 2023 | Oct 27, 2023 | REPLACED |
| CANAL INSURANCE CO. | CT6152940141 | BIPD/Primary | — | May 15, 2023 | Aug 21, 2023 | REPLACED |
| CANAL INSURANCE CO. | CT6152940141 | BIPD/Primary | — | May 15, 2023 | Aug 31, 2023 | CANCELLED |
| CANAL INSURANCE CO. | CT6152940141 | BIPD/Primary | — | May 15, 2023 | Jun 24, 2023 | CANCELLED |
| CANAL INSURANCE CO. | CT6152940141 | BIPD/Primary | — | May 15, 2023 | May 15, 2023 | REPLACED |
| Coverage gap — 107 days without BIPD/Primary coverage from Jan 28, 2023 to May 15, 2023 | ||||||
| PROGRESSIVE COUNTY MUTUAL | CA962858524 | BIPD/Primary | — | Nov 1, 2022 | Jan 28, 2023 | CANCELLED |
| Coverage gap — 25 days without BIPD/Primary coverage from Oct 7, 2022 to Nov 1, 2022 | ||||||
| CANAL INSURANCE CO. | 692186001 | BIPD/Primary | — | Apr 30, 2022 | Oct 7, 2022 | CANCELLED |
| NATIONAL CASUALTY COMPANY | LTO0040003 | BIPD/Primary | — | Apr 30, 2020 | Apr 30, 2022 | REPLACED |
| CANAL INSURANCE CO. | 486412001 | BIPD/Primary | — | Jan 21, 2020 | Apr 30, 2020 | REPLACED |
| CANAL INSURANCE CO. | 486412001 | BIPD/Primary | — | Oct 25, 2019 | Jan 21, 2020 | CANCELLED |
| CANAL INSURANCE CO. | 486412001 | BIPD/Primary | — | Apr 30, 2019 | Oct 25, 2019 | CANCELLED |
| PROGRESSIVE COUNTY MUTUAL | CA 8451310 | BIPD/Primary | — | Dec 11, 2018 | Apr 30, 2019 | REPLACED |
| PROGRESSIVE COUNTY MUTUAL | CA7667853 | BIPD/Primary | — | Nov 19, 2018 | Dec 11, 2018 | REPLACED |
| PROGRESSIVE COUNTY MUTUAL | CA 7667853 | BIPD/Primary | — | May 24, 2018 | Nov 19, 2018 | CANCELLED |
| PROGRESSIVE COUNTY MUTUAL | CA 7570964 | BIPD/Primary | — | Apr 28, 2018 | May 24, 2018 | REPLACED |
| HALLMARK COUNTY MUTUAL INSURANCE COMPANY | A42502859-03 | BIPD/Primary | — | Apr 28, 2017 | Apr 28, 2018 | CANCELLED |
| HALLMARK COUNTY MUTUAL INSURANCE COMPANY | A42502859-02 | BIPD/Primary | — | Apr 28, 2016 | Apr 28, 2016 | REPLACED |
| HALLMARK COUNTY MUTUAL INSURANCE COMPANY | A42502859-02 | BIPD/Primary | — | Apr 28, 2016 | Dec 29, 2016 | CANCELLED |
Compliance Timeline Merged authority / insurance / enforcement events
-
Jan 30, 2026
-
Jan 28, 2026insuranceCANCEL — GEICO COUNTY MUTUAL INSURANCE CO.
-
Sep 15, 2025
-
Dec 4, 2023
-
Dec 4, 2023authorityAuthority revoked — INVOLUNTARY REVOCATION
-
Dec 4, 2023authority gapContract (Property) authority inactive: 651 days (through Sep 15, 2025)
-
Nov 26, 2023insuranceCANCEL — CANAL INSURANCE CO.
-
Nov 26, 2023insurance gapCoverage gap: 656 days without BIPD/Primary insurance (through Sep 12, 2025)
-
Nov 1, 2023insuranceTERM/CANCL — CANAL INSURANCE CO.
-
Oct 30, 2023
-
Oct 27, 2023insuranceTERM/REPL — CANAL INSURANCE CO.
-
Aug 31, 2023insuranceTERM/CANCL — CANAL INSURANCE CO.
-
Aug 22, 2023
-
Aug 21, 2023insuranceTERM/REPL — CANAL INSURANCE CO.
-
Jun 24, 2023insuranceTERM/CANCL — CANAL INSURANCE CO.
-
May 15, 2023insuranceTERM/REPL — CANAL INSURANCE CO.
-
Jan 28, 2023insuranceCANCEL — PROGRESSIVE COUNTY MUTUAL
-
Jan 28, 2023insurance gapCoverage gap: 107 days without BIPD/Primary insurance (through May 15, 2023)
-
Oct 17, 2022
-
Oct 17, 2022authorityAuthority revoked — INVOLUNTARY REVOCATION
-
Oct 17, 2022authority gapContract (Property) authority inactive: 217 days (through May 22, 2023)
-
Oct 7, 2022insuranceCANCEL — CANAL INSURANCE CO.
-
Oct 7, 2022insurance gapCoverage gap: 25 days without BIPD/Primary insurance (through Nov 1, 2022)
-
Apr 30, 2022insuranceTERM/REPL — NATIONAL CASUALTY COMPANY
-
Apr 30, 2020insuranceTERM/REPL — CANAL INSURANCE CO.
-
Jan 21, 2020insuranceCANCEL — CANAL INSURANCE CO.
-
Oct 25, 2019insuranceCANCEL — CANAL INSURANCE CO.
-
Apr 30, 2019insuranceTERM/REPL — PROGRESSIVE COUNTY MUTUAL
-
Dec 11, 2018insuranceTERM/REPL — PROGRESSIVE COUNTY MUTUAL
-
Nov 19, 2018insuranceCANCEL — PROGRESSIVE COUNTY MUTUAL
-
May 24, 2018insuranceTERM/REPL — PROGRESSIVE COUNTY MUTUAL
-
Apr 30, 2018
-
Apr 28, 2018insuranceCANCEL — HALLMARK COUNTY MUTUAL INSURANCE COMPANY
-
May 2, 2017
-
Apr 28, 2017insuranceCANCEL — HALLMARK COUNTY MUTUAL INSURANCE COMPANY
-
Dec 29, 2016insuranceTERM/CANCL — HALLMARK COUNTY MUTUAL INSURANCE COMPANY
-
Dec 21, 2016
-
Oct 7, 2016insuranceTERM/CANCL — HALLMARK COUNTY MUTUAL INSURANCE COMPANY
-
Sep 28, 2016
-
Jun 30, 2016insuranceTERM/CANCL — HALLMARK COUNTY MUTUAL INSURANCE COMPANY
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 393.9 | Inoperable Required Lamp | Vehicle Maintenance | 2 | 0 |
Related Records Cross-references to every adjacent page
-
Texas carriers
All carriers based in Texas
-
Houston carriers
Carriers based in Houston, TX
-
Stations in Texas
Where this carrier might be inspected
-
Docket MC767260
common · N · MC
-
HIGHLANDER SPECIALTY INSURANCE COMPANY
91X policy on file
-
GEICO COUNTY MUTUAL INSURANCE CO.
BIPD/Primary policy on file
-
CANAL INSURANCE CO.
BIPD/Primary policy on file
-
PROGRESSIVE COUNTY MUTUAL
BIPD/Primary policy on file
-
NATIONAL CASUALTY COMPANY
BIPD/Primary policy on file
-
HALLMARK COUNTY MUTUAL INSURANCE COMPANY
BIPD/Primary policy on file
-
GLOBAL HAWK INSURANCE COMPANY, A RRG
BIPD/Primary policy on file
-
EVILSIZOR PROCESS SERVERS INC
BOC-3 process agent · 102,641 carriers served
-
3 inspections
Full roadside inspection history
-
3 reportable crashes
FMCSA MCMIS crash log
-
Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
-
File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
-
Carrier comparison tool
Side-by-side vs. other carriers
-
Certificate lookup
Look up any FMCSA authority by MC/MX/FF docket number
-
All state carrier directories
Browse carriers in every US/CA/MX jurisdiction
-
Insurance-lapse watch
Carriers with recent BMC-91 cancellation or reinstatement churn
-
How FMCSA safety ratings work
BASIC percentiles and compliance review context
-
BOC-3 process agents explained
Why every interstate carrier must file a process agent
-
FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
-
Roadside inspection rights
What drivers and carriers can expect during a stop
How to verify PERSONAL TOUCH EXPRESS INC
- Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
- Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
- Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
- Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
- Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.
Frequently asked questions about PERSONAL TOUCH EXPRESS INC
Is PERSONAL TOUCH EXPRESS INC an active motor carrier? ▾
What is PERSONAL TOUCH EXPRESS INC's safety rating? ▾
How many inspections has PERSONAL TOUCH EXPRESS INC had? ▾
What is PERSONAL TOUCH EXPRESS INC's out-of-service rate? ▾
Where is PERSONAL TOUCH EXPRESS INC based? ▾
Does PERSONAL TOUCH EXPRESS INC have valid operating authority? ▾
How many trucks and drivers does PERSONAL TOUCH EXPRESS INC operate? ▾
Has PERSONAL TOUCH EXPRESS INC had any crashes? ▾
About FMCSA carrier records
Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.
Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.
TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.