LUKE WERNER TRUCKING INC

Q: What is LUKE WERNER TRUCKING INC's out-of-service rate?

LUKE WERNER TRUCKING INC's peak out-of-service rate is 45.5% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.

USDOT 1374395 Active PRIVATE PROPERTY;AUTHORIZED FOR HIRE;EXEMPT FOR HIRE Company officer: LUKE M WERNER Company officer 2: MARY J WERNER Logs / Poles / Beams / Lumber Building Materials Machinery / Large Objects Grain / Feed / Hay Construction Other (WOOD CHIPS SAW DUST) Based in JASPER, IN Grade A · 85

Brokers & shippers · booking check

Book with caution — review signals below

No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Caution

Policy effective · Dec 31, 2014

Review these

OOS rate worse than size peers Driver and/or vehicle out-of-service rate is above the peer median.

On file

Insurance on file · $750,000 ACUITY, A MUTUAL INSURANCE COMPANY · 91X Details →
BOC-3 process agent on file ALLAMERICAN AGENTS OF PROCESS Details →

Company officer: LUKE M WERNER

Company officer 2: MARY J WERNER

Cargo: Logs / Poles / Beams / Lumber, Building Materials, Machinery / Large Objects, Grain / Feed / Hay

Built for brokers and shippers deciding whether to tender. Always confirm on FMCSA SAFER and L&I before booking — TruckCodex mirrors public filings and can lag by up to a day.

Plain-text risk summary (print / paste)

TruckCodex risk summary — LUKE WERNER TRUCKING INC (USDOT 1374395)
Verdict: CAUTION
Book with caution — review signals below
No hard OOS / revoked / uninsured blocker, but elevated risk signals need a human look before booking.

Authority / census status: Active
Active BIPD limit: $750,000
Officer(s): LUKE M WERNER (Company officer); MARY J WERNER (Company officer 2)

Blockers:
  (none)

Cautions:
  • OOS rate worse than size peers — Driver and/or vehicle out-of-service rate is above the peer median.

On file:
  • Insurance on file · $750,000 — ACUITY, A MUTUAL INSURANCE COMPANY · 91X
  • BOC-3 process agent on file — ALLAMERICAN AGENTS OF PROCESS

Source: https://truckcodex.com/usdot/1374395/
As of: Jul 25, 2026
Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.

TruckCodex · compliance grade

Compliance grade A

Composite of 4/5 scored components (mean 85/100). Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.

A confidence 80% · 4/5 signals

Authority / census

Active · 100/100

Active census status with no OOS order or revoked authority on file.

Insurance / BIPD

BIPD active · 100/100

Active BIPD/Primary-like policy on file in our insurance history.

OOS vs peers

Mixed vs peers · 40/100

Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 45.5% vs peer median 12.5% (worse). n=67548 same-size ACTIVE peers.

FMCSA safety rating

Unrated

FMCSA has not assigned this carrier a formal safety rating. We do not invent one.

NR reason: No published FMCSA safety_rating.

Insurance-watch tier

Not on watch · 100/100

No BMC-91 insurance-lapse watch classification on file for this USDOT.

TruckCodex compliance grade from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not legal advice. See methodology. Booking triage on this page: Caution.

Operating authority

Insurance

1 active liability policy

BOC-3 agent

ALLAMERICAN AGENTS OF PROCESS

Company profile

Company details

USDOT 1374395

In FMCSA records since May 19, 2005 (~21y)

Company officer LUKE M WERNER

Company officer 2 MARY J WERNER

Operation PRIVATE PROPERTY;AUTHORIZED FOR HIRE;EXEMPT FOR HIRE

Cargo carried

Logs / Poles / Beams / Lumber, Building Materials, Machinery / Large Objects, Grain / Feed / Hay, Construction, Other (WOOD CHIPS SAW DUST)

Fleet size 15 units

Drivers 13

Annual mileage 774,265 mi

Contact & address

Phone: (812) 634-9444

Email: [email protected]

Physical

3545 N 550 W

JASPER, IN 47546

Mailing address matches physical.

Registration & safety rating

USDOT 1374395

In FMCSA records since May 19, 2005 (~21y)

Operation PRIVATE PROPERTY;AUTHORIZED FOR HIRE;EXEMPT FOR HIRE

Annual mileage (MCS-150) 774,265 mi

vs. National Average

Vehicle OOS Rate 45.5% vs 23.4% +22.1 pts

Driver OOS Rate 0.0% vs 6.7% -6.7 pts

Violations per Inspection 2.67 vs 1.80 +0.87

Peer tier (mid-sized fleets (11-100 power units)) median OOS rate: 27.3%

Active liability insurance

FMCSA cargo filing (BMC-34/83)

No active FMCSA cargo filing on file.

FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.

Related filings

Insurance
ACUITY, A MUTUAL INSURANCE COMPANY
Policy effective Dec 31, 2014
Process Agent
ALLAMERICAN AGENTS OF PROCESS
BOC-3 on file

Fleet details (MCS-150)

Vehicle type	Owned	Term leased	Trip leased
Truck tractors	15	0	0
Trailers	21	0	0

Self-reported on the carrier’s Form MCS-150 (FMCSA Company Census).

Inspections (24 months)

All 17 inspections →

	Driver	Vehicle	Hazmat
Inspections	9	9	0
OOS inspections	0	3	0
OOS percentage	0%	33.33%	—
National average	6.67%	22.26%	4.44%

Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).

Power Units

Drivers

Inspections

FMCSA roadside history on file

OOS Rate (peak)

45.5%

driver or vehicle, whichever higher

Crashes

None in last 24 months · all-time on file

Authorities

0 active

Carrier analysis & narrative context SEO summary, status notes, AI overview, and safety profiles

LUKE WERNER TRUCKING INC is a motor carrier based in JASPER, IN, registered with the FMCSA under USDOT 1374395. The carrier is currently active in FMCSA's records, and has not yet received a formal FMCSA safety rating. MCS-150 self-reporting puts the fleet at 15 power units and 13 drivers, with 17 roadside inspections on file and a peak out-of-service rate of 45.5%. Use this page to verify the carrier's authority and insurance, review its inspection and crash history, and cross-reference live data on FMCSA SAFER before booking a load or onboarding a partner.

Carrier is unrated

FMCSA has not assigned this carrier a formal safety rating. Use the inspection history and BASIC scores below to assess on-road performance.

Carrier overview

LUKE WERNER TRUCKING INC is a mid-sized fleet, operating 15 power units and 13 drivers, based in Jasper, IN. Across 14 roadside inspections in the last 24 months, the fleet recorded a 35.7% out-of-service rate, with no reportable crashes on file. BIPD/Primary insurance is on file with GRANITE STATE INSURANCE CO., and operating authority is active for contract.

Inspection profile

14 roadside inspections over the last 24 months, up 367% versus the prior 24 months, concentrated in IN (11) and KY (2), with Level 2 inspections the most common.

Violation profile

35.7% out-of-service rate; led by Vehicle Maintenance (76.7% of violations); top code 393.104(f)(3) (Cargo securement - tiedown damaged) cited 3 times.

Fleet profile

The fleet comprises 15 power units (mid-sized fleet) and 13 drivers; Peterbilt, Unknown, and International are the most-inspected makes.

Risk Signals

High OOS rate

Peak OOS rate of 45.5% is well above FMCSA MCSAP national averages (driver ~6.7%, vehicle ~23.4%).

Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service

Compared against 67,548 ACTIVE carriers operating 7–23 power units (±50% of this carrier's 15 unit fleet).

This carrier — Driver OOS

Drivers placed out-of-service at roadside inspections

Peer median

Median across 67,548 same-size peers

Verdict

On par with peers

Delta 0 pts vs peer median (lower is safer)

This carrier — Vehicle OOS

45.5%

Vehicles placed out-of-service at roadside inspections

Peer median

12.5%

Median across 67,548 same-size peers

Verdict

Riskier than peers

Delta +33 pts vs peer median (lower is safer)

Inspection Analytics Monthly activity · BASIC mix · state map

Monthly Inspection Activity (24 months)

2024-10 2026-03

Violations by BASIC Category

Federal BASIC buckets for every citation issued against this carrier over the past 24 months.

Activity by State

States this carrier has been inspected in over the past 24 months.

State	Inspections	OOS	OOS %	Last Inspection
Indiana (IN)	7	2	28.6%	Mar 23, 2026
Illinois (IL)	1	1	100.0%	Jan 7, 2026
Kentucky (KY)	1	0	0.0%	Apr 22, 2025

Vehicle Fleet Top makes and models observed in roadside inspections

Make	Model	Inspections
Peterbilt		10
Unknown		10
International		5
Dors		1
Dorsey Tra		1
Fontaine		1
Jmcy		1
Pbt		1

SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores

BASIC	Inspections	Serious	Measure	Percentile	Alert	As Of
Driver Fitness	0	—	0.00	0	—	Jul 20, 2026
Controlled Substances / Alcohol	0	—	0.00	0	—	Jul 20, 2026
Hours of Service	0	—	0.00	0	—	Jul 20, 2026
Unsafe Driving	1	—	0.53	1	—	Jul 20, 2026
Vehicle Maintenance	6	—	8.62	9	—	Jul 20, 2026

Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.

Recent Inspections (17 rows) View all 17 →

Inspection #	Date ▼	State	Level	Station	Vehicle	Violations	Top Codes	OOS
87390791	Mar 23, 2026	IN	2	OAKLAND CITY IN	PETERBILT TRUCK TRACTOR IN 3915126 · 1NPXGGGG90D440189	2	393.104F3-C, 393.45D-B	No
86738520	Jan 7, 2026	IL	2	—	PETERBILT TRUCK TRACTOR Ticket: Pbt IN 3915126 · 1NPXGGGG90D440189	7	392.2-SLLEWA2, 393.9, 393.55E	Yes
86467920	Dec 2, 2025	IN	2	PETERSBURG IN	PETERBILT TRUCK TRACTOR IN 3591536 · 1NPXGGGG50D268890	0	—	No
86390291	Nov 17, 2025	IN	3	GRIFFIN IN	PETERBILT TRUCK TRACTOR IN 3591537 · 1NPXGGGG10D454295	1	392.2-SLLS2	No
86218755	Oct 31, 2025	IN	2	ELBERFELD IN	PETERBILT TRUCK TRACTOR IN 3741347 · 1NPXGGGG50D361604	2	393.9A-LBL, 393.55E-B	No
86077216	Oct 15, 2025	IN	2	EVANSVILLE IN	PETERBILT TRUCK TRACTOR IN 3886018 · 1NPXGGGG00D225185	6	393.130C-CHVE, 393.104B-C, 393.104F3-C	Yes
84467047	Apr 22, 2025	KY	3	MACEO	PETERBILT TRUCK TRACTOR IN 3591538 · 1XPXDP9X3HD434444	3	392.2-SLLEWG3, 392.2-SLLEWA3, 392.2-SLLEWA1	No
82895740	Oct 12, 2024	IN	1	OAKLAND CITY IN	PETERBILT TRUCK TRACTOR IN 3591536 · 1XPXDP9X8HD434455	3	396.3A1-TFCV, 393.116E-CL, 393.47A-BCLMBD	Yes
82895704	Oct 9, 2024	IN	2	PETERSBURG IN	INTERNATIONAL TRUCK TRACTOR IN 2420436 · 3HCDZAPR4JL494078	0	—	No
82127988	Jul 16, 2024	KY	2	—	PETERBILT TRUCK TRACTOR IN 2046820 · 1XPXDP9X6HD434454	0	—	No
82140591	Jul 15, 2024	IN	2	OAKLAND CITY IN	INTERNATIONAL TRUCK TRACTOR IN 2420436 · 3HCDZAPR4JL494078	3	393.104(f)(3)	No
81919158	Jun 19, 2024	IN	2	—	INTERNATIONAL TRUCK TRACTOR IN 2881557 · 1HSDJAPR1FH712155	2	393.75(a)(3), 393.45(d)	Yes
81693153	May 23, 2024	IN	2	MONTGOMERY IN	INTERNATIONAL TRUCK TRACTOR IN 2583949 · 3HCDZAPRXLL354698	1	393.75(a)(3)	Yes
81693071	May 23, 2024	IN	2	WASHINGTON IN	PETERBILT TRUCK TRACTOR IN 3591536 · 1XPXDP9X8HD434455	0	—	No
80167971	Nov 13, 2023	IN	2	FRENCH LICK IN	INTERNATIONAL TRUCK TRACTOR IN 317542 · 3HCDZAPR5KL576841	0	—	No
79642675	Sep 11, 2023	IN	2	—	Peterbilt TRUCK TRACTOR IN 317543 · INPXGGGG10D454295	0	—	No
79173079	Jul 17, 2023	IN	2	in-sr145-@-sr64	PETERBILT TRUCK TRACTOR IN 317543 · 1NPXGGGG10D454295	1	393.110	Yes

Recent Crashes (8 rows)

Report #	Date ▼	State	Injuries	Tow	Hazmat	Severity
IN0904119720	Sep 16, 2022	IN	0	Yes	No	Tow
IN0903959752	Jan 6, 2022	IN	0	Yes	No	Tow
IN0903140459	Apr 28, 2018	IN	0	Yes	No	Tow
IN0902200119	Mar 10, 2014	IN	1	Yes	No	Injury
KY0071193736	Aug 29, 2012	KY	0	Yes	No	Tow
KY0070982508	Mar 30, 2011	KY	0	Yes	No	Tow
IN0901260624	Jan 5, 2010	IN	0	Yes	No	Tow
KY0001947202	Oct 9, 2008	KY	0	Yes	No	Tow

Authority Records (1 docket)

common

MC527617

—

View full authority record →

Revocations & Inactive Status

Authority actions other than active status — revocations, voluntary surrenders, and dormant dockets.

Date	Docket	Authority	Status	Applied
Unknown	MC527617	common	N	—

MC Certificate Documents (1 PDF)

Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.

Click a row to open that specific letter. Multiple letters per docket are listed separately by action type and date.

Date	Docket	Action	Authority	PDF
Jul 18, 2005	MC527617-P	CPL	REVOCATION	CPL →

Insurance Coverage Timeline (8 rows)

Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.

Insurer	Policy #	Type	Limit	Effective	Cancel	Status
ACUITY, A MUTUAL INSURANCE COMPANY	CA-Z10564	91X	$750,000	Dec 31, 2014	On file	ACTIVE
GRANITE STATE INSURANCE CO.	02-CA-019048668	BIPD/Primary	—	Dec 31, 2012	Dec 31, 2014	REPLACED
THE FIRST LIBERTY INSURANCE CORPORATION	AI6-Z91-436741-02	BIPD/Primary	—	Jan 1, 2012	Jan 1, 2012	REPLACED
LIBERTY MUTUAL FIRE INSURANCE CO.	AI6-Z91-436741-02	BIPD/Primary	—	Jan 1, 2012	Jan 1, 2012	REPLACED
THE FIRST LIBERTY INSURANCE CORPORATION	AI6-Z91-436741-02	BIPD/Primary	—	Jan 1, 2012	Feb 3, 2013	CANCELLED
THE FIRST LIBERTY INSURANCE CORPORATION	AI6-Z91-436741-02	BIPD/Primary	—	Jan 1, 2012	Dec 31, 2012	REPLACED
EMPLOYERS INSURANCE OF WAUSAU, A MUTUAL CO.	ASCY91436741026	BIPD/Primary	—	Jan 1, 2006	Jan 1, 2012	REPLACED
EMPLOYERS INSURANCE OF WAUSAU, A MUTUAL CO.	ASCY91436741025	BIPD/Primary	—	Jan 1, 2005	Jan 1, 2006	REPLACED

Compliance Timeline Merged authority / insurance / enforcement events

Dec 31, 2014

insurance

TERM/REPL — GRANITE STATE INSURANCE CO.
Feb 3, 2013

insurance

TERM/CANCL — THE FIRST LIBERTY INSURANCE CORPORATION
Jan 16, 2013

authority

DISCONTINUED REVOCATION — CONTRACT
Details →
Dec 31, 2012

insurance

TERM/REPL — THE FIRST LIBERTY INSURANCE CORPORATION
Jan 1, 2012

insurance

TERM/REPL — EMPLOYERS INSURANCE OF WAUSAU, A MUTUAL CO.
Jan 1, 2012

insurance

TERM/REPL — THE FIRST LIBERTY INSURANCE CORPORATION
Jan 1, 2006

insurance

TERM/REPL — EMPLOYERS INSURANCE OF WAUSAU, A MUTUAL CO.
Jul 18, 2005

authority

GRANTED — MOTOR PROPERTY CONTRACT CARRIER
Details →

Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for

Most-Inspected Stations

Station	State	Inspections	OOS
OAKLAND CITY IN	IN	3	1
PETERSBURG IN	IN	2	0
ELBERFELD IN	IN	1	0
EVANSVILLE IN	IN	1	1
FRENCH LICK IN	IN	1	0
GRIFFIN IN	IN	1	0
MONTGOMERY IN	IN	1	1
WASHINGTON IN	IN	1	0
MACEO	KY	1	0

Top Violation Codes Cited

Code	Description	Category	Cited	OOS
393.104(f)(3)	Loose or unfastened tiedown.	Vehicle Maintenance	3	0
393.75(a)(3)	Tire-flat and/or audible air leak	Vehicle Maintenance	2	2
393.9	Inoperable Required Lamp	Vehicle Maintenance	2	0
393.110	Failing to meet minimum tiedown requirements	Vehicle Maintenance	1	1
393.45(d)	Brake connections with leaks or constrictions	Vehicle Maintenance	1	0

Related Records Cross-references to every adjacent page

How to verify LUKE WERNER TRUCKING INC

Verify USDOT and MC numbers match the carrier's documents. Compare the USDOT number and MC docket on this page to the numbers on the carrier's invoice, rate confirmation, or load-board listing. A mismatch between the carrier's claimed numbers and the registered legal name is the single most common red flag.
Check active operating authority and insurance status. Confirm the Authority Records show at least one ACTIVE docket for the type of operation you're booking, and that the Active Insurance card lists a current BIPD/Primary policy. A revoked authority or uninsured carrier cannot legally operate.
Review safety rating and SMS BASIC scores. Check the carrier's FMCSA safety rating (if any) and the SMS BASIC table. A high percentile in any BASIC category — especially Unsafe Driving, HOS, or Vehicle Maintenance — is worth investigating before tendering a load.
Examine inspection and crash history. Open the Inspection History and Crash History subpages for the full record. Look for patterns: repeat OOS findings on the same unit, multiple crashes in a short window, or violations clustered in one BASIC category.
Cross-reference real-time data with FMCSA SAFER. For the most current snapshot — within 24 hours of any insurer filing or authority change — click through to the FMCSA SAFER lookup. TruckCodex mirrors SAFER and L&I daily; SAFER itself reflects filings within 24 hours.

Frequently asked questions about LUKE WERNER TRUCKING INC

Is LUKE WERNER TRUCKING INC an active motor carrier? ▾

Yes. LUKE WERNER TRUCKING INC is registered with the FMCSA under USDOT 1374395 and is currently shown as Active in the agency's Motor Carrier Management Information System (MCMIS). Active status means the carrier may legally operate, contingent on continuous insurance and authority filings.

What is LUKE WERNER TRUCKING INC's safety rating? ▾

LUKE WERNER TRUCKING INC is unrated. FMCSA assigns formal safety ratings only after a compliance review, and the agency has not yet completed one for this carrier. Being unrated is not by itself a red flag — most active carriers in the database are unrated. Review the inspection and BASIC data below to assess on-road performance.

How many inspections has LUKE WERNER TRUCKING INC had? ▾

17 roadside inspections are on file for LUKE WERNER TRUCKING INC in FMCSA's MCMIS database. Each inspection is summarized in the Inspection History section below — sortable by date, state, level, and out-of-service result. Newer inspections are pulled from the FMCSA SMS data feed daily.

What is LUKE WERNER TRUCKING INC's out-of-service rate? ▾

LUKE WERNER TRUCKING INC's peak out-of-service rate is 45.5% (whichever is higher of driver-OOS or vehicle-OOS, computed from FMCSA roadside inspection data). The national averages are roughly 6.7% for drivers and 23.4% for vehicles — see the peer-context card on this page for a side-by-side comparison.

Where is LUKE WERNER TRUCKING INC based? ▾

LUKE WERNER TRUCKING INC reports its physical address to the FMCSA as 3545 N 550 W, JASPER, Indiana 47546. Carriers must file a Form MCS-150 every two years to keep their address current; an outdated address is a common compliance flag.

Does LUKE WERNER TRUCKING INC have valid operating authority? ▾

LUKE WERNER TRUCKING INC has 1 authority record on file, but none are currently active. See the Authority Records section below for the status of each docket — common reasons for inactive authority include lapsed insurance, cancelled BOC-3 filings, or revocation following safety-related actions.

How many trucks and drivers does LUKE WERNER TRUCKING INC operate? ▾

LUKE WERNER TRUCKING INC self-reports 15 power units and 13 drivers on its most recent FMCSA Form MCS-150 filing. Power-unit and driver counts come from the carrier directly and are required to be updated every two years; very large fluctuations between filings can indicate fleet changes worth investigating.

Has LUKE WERNER TRUCKING INC had any crashes? ▾

8 FMCSA-reportable crashes are on file for LUKE WERNER TRUCKING INC in MCMIS. A reportable crash is one resulting in a fatality, an injury requiring medical attention, or a vehicle disabled and towed from the scene. The full crash log is on the Crashes subpage with date, state, and outcome details.

About FMCSA carrier records

Every commercial motor carrier operating in the United States is required to register with the Federal Motor Carrier Safety Administration (FMCSA) and obtain a USDOT number. The USDOT number is a permanent, unique identifier — once assigned, it stays with the carrier for life and is never reissued to another company. Carriers must update their registration every two years on Form MCS-150 to keep their address, fleet size, and operating data current.

Carrier safety data lives in FMCSA's Motor Carrier Management Information System (MCMIS): roadside inspections, crashes, out-of-service findings, and the seven Behavior Analysis and Safety Improvement Categories (BASICs) that make up the SMS scoring methodology. For-hire carriers must also hold operating authority — an MC, FF, or MX docket number — which is separate from the USDOT number and requires continuous insurance and BOC-3 process-agent filings to remain active.

TruckCodex mirrors FMCSA's public SAFER and L&I systems on a daily refresh cycle. Every record on this page reflects what FMCSA has on file. We do not edit or modify carrier data — for real-time confirmation immediately before a transaction, click through to the FMCSA SAFER lookup linked in the related records section above. Safety ratings, when present, come from formal compliance reviews; most active carriers have not been reviewed and are correctly listed as unrated.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.

EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.