Recall 25V002000
NHTSA safety recall campaign 25V002000. Component: BACK OVER PREVENTION:SOFTWARE. 239,382 units potentially affected.
Risk Summary (Consequence)
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Defect Summary
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Key Dates
Affected Vehicles
Other TESLA, INC. Recalls
Recent campaigns from the same manufacturer (last 3 years)
Recent TESLA, INC. Recalls
| Campaign | Report Date | Component | Makes | Units |
|---|---|---|---|---|
| 25V735000 | Oct 27, 2025 | EXTERIOR LIGHTING | TESLA | 6,197 |
| 25V699000 | Oct 14, 2025 | ELECTRICAL SYSTEM:SOFTWARE | TESLA | 63,619 |
| 25V690000 | Oct 10, 2025 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUSES, RELAYS, CONTACTS, AND SHUNTS | TESLA | 12,963 |
| 25V658000 | Oct 1, 2025 | ELECTRICAL SYSTEM:WIRING | TESLA | 260 |
| 25V490000 | Jul 28, 2025 | ELECTRICAL SYSTEM:HORN | TESLA | 6 |
| 25V410000 | Jun 18, 2025 | SEATS:CRITICAL FASTENERS | TESLA | 48 |
| 25V359000 | May 29, 2025 | VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES | TESLA | 172 |
| 25V172000 | Mar 19, 2025 | AIR BAGS | TESLA | 91 |
| 25V170000 | Mar 18, 2025 | STRUCTURE:BODY | TESLA | 46,096 |
| 25V092000 | Feb 14, 2025 | STEERING:ELECTRIC POWER ASSIST SYSTEM | TESLA | 376,241 |
Consumer Complaints Referencing This Campaign
NHTSA complaints whose narratives mention 25V002000
Referencing Complaints
| Complaint ID | Incident Date | Vehicle | Component | Narrative Snippet |
|---|---|---|---|---|
| 2081143 | Apr 5, 2025 | 2024 TESLA MODEL 3 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Lost all cameras including rear view camera. Tesla diagnosed that I need to replace AP4 computer. This seems exactly… |
How to Act on This Recall
- Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
- Fleets: Use the Fleet Recall Checker to scan your VIN list against this and other open campaigns.
- Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
- NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.