Recall 14V004000 scope

Affected units

Vehicles identified

Makes involved

Model years

Recall 14V004000

AMERICAN CUSTOM VEHICLES LLC • ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR • reported Jan 8, 2014 • • 467 units affected

Remedy pending

View official record on NHTSA.gov · federal source of truth

Campaign: 14V004000
Manufacturer: AMERICAN CUSTOM VEHICLES LLC
Component: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Makes: GLAVAL, GLAVAL BUS
Model Years: 2010–2013
Affected Units: 467
Country: US
Data As Of: Apr 5, 2026

What this recall is about, in plain English

GLAVAL has issued a recall affecting electrical system. The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Glaval Bus will notify owners, and Trans/Air dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge.

Synthesized from the NHTSA defect summary, consequence, and remedy fields shown below.

Should you be worried?

This recall describes a safety risk and the remedy is still pending. Affected vehicles should be parked or driven only as needed until the manufacturer issues guidance. Always verify directly with the manufacturer or your dealer using the campaign number.

How serious is this recall vs others?

Each card compares this campaign against an NHTSA-derived peer baseline. Cards omit themselves when the denominator is too thin to be useful.

Affected Scale

58th percentile in scale

467 vehicles — among 19 recalls covering 2010–2013 GLAVAL/GLAVAL BUS CONCORDE II/ENTOURAGE.

Component Frequency

Electrical System cited in 19.7% of recent recalls

594 of 3,018 NHTSA recalls in the last 36 months named a Electrical System-class component.

Manufacturer Density

No other recent recalls

AMERICAN CUSTOM VEHICLES LLC has issued 0 distinct recall campaigns in the last 24 months across all of its product lines.

Risk Summary (Consequence)

The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.

Defect Summary

Glaval Bus is recalling certain model year 2010-2013 Universal, Entourage, Concorde II, Titan, Titan II and Legacy transit buses manufactured June 1, 2010, through June 30, 2013, and equipped with a Ford 5.4L or 6.8L engine and a Trans/Air-brand air conditioner. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.

Remedy

Glaval Bus will notify owners, and Trans/Air dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on January 22, 2014. Customers may contact Glaval at 1-574-262-2212.

Key Dates

Report Date

Jan 8, 2014

Owner Notification

Unknown

Remedy Available

Unknown

Affected Vehicles

24 vehicles under this recall

Make	Model	Year	VIN Lookup
GLAVAL	TITAN	2013	Check VINs
GLAVAL	TITAN	2012	Check VINs
GLAVAL	TITAN	2011	Check VINs
GLAVAL	TITAN	2010	Check VINs
GLAVAL	TITAN II	2013	Check VINs
GLAVAL	TITAN II	2012	Check VINs
GLAVAL	TITAN II	2011	Check VINs
GLAVAL	TITAN II	2010	Check VINs
GLAVAL	UNIVERSAL	2013	Check VINs
GLAVAL	UNIVERSAL	2012	Check VINs
GLAVAL	UNIVERSAL	2011	Check VINs
GLAVAL	UNIVERSAL	2010	Check VINs
GLAVAL BUS	CONCORDE II	2013	Check VINs
GLAVAL BUS	CONCORDE II	2012	Check VINs
GLAVAL BUS	CONCORDE II	2011	Check VINs
GLAVAL BUS	CONCORDE II	2010	Check VINs
GLAVAL BUS	ENTOURAGE	2013	Check VINs
GLAVAL BUS	ENTOURAGE	2012	Check VINs
GLAVAL BUS	ENTOURAGE	2011	Check VINs
GLAVAL BUS	ENTOURAGE	2010	Check VINs
GLAVAL BUS	LEGACY	2013	Check VINs
GLAVAL BUS	LEGACY	2012	Check VINs
GLAVAL BUS	LEGACY	2011	Check VINs
GLAVAL BUS	LEGACY	2010	Check VINs

Official Sources & Documents

Links to NHTSA.gov and Part 573 recall reports when available — hosted by NHTSA, not TruckCodex

NHT View recall on NHTSA.gov

Documents hosted on nhtsa.gov. Links open in a new tab.

Recalls Affecting the Same Makes

Campaigns touching GLAVAL, GLAVAL BUS from other manufacturers (last 3 years)

Campaign	Report Date	Manufacturer	Component	Units
26V347000	May 28, 2026	—	EQUIPMENT ADAPTIVE/MOBILITY	277
25V278000	Apr 25, 2025	—	ELECTRICAL SYSTEM	453
24V324000	May 10, 2024	BLUE HEN, LLC	SEATS	58
24V253000	Apr 5, 2024	BLUE HEN, LLC	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS	3,680
23V726000	Oct 30, 2023	BLUE HEN, LLC	EQUIPMENT	31

How to Act on This Recall

Owners: Contact your authorized dealer to schedule the remedy at no cost. Remedy is covered under 49 U.S.C. 30120.
Fleets: See the Fleet Recall Workflow Guide for the operator workflow to sweep your VIN list against this and other open campaigns.
Looking up a specific VIN? Check VIN against NHTSA for open recalls on that vehicle.
NHTSA contact: Vehicle Safety Hotline 1-888-327-4236.

How to verify your vehicle is affected

Find your VIN. Locate your 17-character Vehicle Identification Number on the lower-left corner of your windshield, on the driver's-door jamb sticker, or on your vehicle registration. The VIN is the only reliable way to confirm whether a specific vehicle falls under a recall — make/model/year alone is not enough.
Check your VIN on this site. Enter the VIN at /vin/ to see every open recall tied to your specific vehicle, including 14V004000. Our lookup pulls directly from the NHTSA recall database and refreshes daily.
Cross-reference with the official NHTSA recall search. For a second source of truth, run the same VIN through https://www.nhtsa.gov/recalls. If both this site and NHTSA show the same campaign as open for your VIN, it applies — schedule the repair.
Contact your dealer if affected. Bring the campaign number, your VIN, and your registration to an authorized dealer for the make. The dealer performs the remedy at no cost. If you've already paid for a related repair, bring the receipt — the manufacturer is required to reimburse pre-recall repairs that addressed the same defect.

Frequently asked questions about recall 14V004000

What does this recall mean for me as a vehicle owner? ▾

Recall 14V004000 means the manufacturer has identified a defect or noncompliance that may affect your vehicle. Repair work is performed at no cost to you under 49 U.S.C. § 30120. You don't have to do anything until you receive an owner notification letter, but you can act sooner if you want — bring this campaign number to your dealer.

Is this recall under remedy yet? ▾

Not yet — as of the last NHTSA refresh on this page, no remedy date is on file. Affected owners should monitor their mail for the manufacturer's notification letter and contact a dealer in the meantime.

How do I find out if my specific VIN is affected? ▾

Run your VIN through our VIN check tool to see all open recalls tied to your specific vehicle, including this one. NHTSA also offers an official lookup at nhtsa.gov/recalls. Both pull from the same federal source.

Who pays for the recall remedy? ▾

The manufacturer pays. Federal law requires the manufacturer to repair, replace, or refund the affected vehicle or component at no cost to the owner — including parts, labor, and reasonable diagnostic time. If a dealer tries to charge you for a recall remedy, contact the manufacturer's customer line first, then NHTSA at 1-888-327-4236.

What if I've already had repair work done that addresses this issue? ▾

Save the receipt. Federal law requires the manufacturer to reimburse you for pre-recall repairs that addressed the same defect, subject to the reimbursement window the manufacturer publishes in its notification letter (typically the first refund period covers repairs going back to the earliest awareness date). Submit the receipt directly to the manufacturer with your VIN and the campaign number.

How do I check the recall status by VIN? ▾

Use our VIN lookup tool — it returns every open recall, including completion status when the manufacturer reports it. The result also links back to each campaign's detail page.

What if this recall isn't fixed and I sell the vehicle? ▾

You're not legally required to complete a recall before selling a used vehicle, but most state titling agencies and many dealers will run a VIN check during the sale. Disclose the open recall to the buyer in writing — undisclosed safety recalls are a common basis for post-sale fraud claims.

Where can I see all recalls for GLAVAL CONCORDE II 2010? ▾

Browse all GLAVAL recalls on this site, or visit the manufacturer's page to filter by year and component.

AMERICAN CUSTOM VEHICLES LLC

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GLAVAL

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GLAVAL BUS

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Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).