Complaint 2219756
2018 FORD ESCAPE • ENGINE • incident May 29, 2026
Complaint Summary
ENGINE
Owner Narrative
My car engine overheated, the check engine light came on, and the "engine fault, service now" message popped up when I was driving to work. My local Ford dealership confirmed that there was coolant intrusion into the second cylinder bore of the engine of my vehicle. Thankfully, due to the gradual progression of the intrusion, the overheating didn't get to the point where it affected my safety or the safety of others. The problem is well-known in Escapes manufactured from 2015-19 in the Louisville, KY Ford plant, to the point that a customer satisfaction program 21N12 and technical service bulletin 22-2134 were issued. The vehicle was inspected by my local Ford dealership. For a few days before the incident, the (i) information symbol popped up and disappeared inconsistently both on my way to work and on the way home.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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