Complaint 2219238

Complaint Summary

ENGINE

Owner Narrative

Dear NHTSA, I am contacting you regarding an active service campaign for my vehicle involving the crankshaft position sensor and tone ring. I would like to arrange for this campaign to be completed as soon as possible. I was told by one dealership that my vin doesn't fall under this campaign. The Campaign is noted for the years of vehicle and my Truck stopped mid-drive in traffic abruptly. I feel this could have been a safety concern. When code ran and light on dash it says crank shaft position sensor. Vehicle Information: 2015/Ram 1500/EcoDiesel 3.0 VIN: [XXX] Current Mileage: 192446 I understand this service campaign addresses potential issues related to the crankshaft position sensor and tone ring, which may affect vehicle performance and reliability. I am requesting that the inspection and all applicable repairs or replacements associated with this campaign be performed at no cost as outlined by the manufacturer. Please contact me with the earliest available appointment date and any additional information or documentation needed prior to service. You may reach me at [XXX] or [XXX] Thank you for your prompt attention to this matter. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.