Complaint 2218343
2021 JEEP GRAND CHEROKEE L • SEATS • incident Jun 22, 2026
- Complaint ID
- 2218343
- Make
- JEEP
- Model
- GRAND CHEROKEE L
- Model Year
- 2021
- Component
- SEATS
- Incident Date
- Jun 22, 2026
- Date Received
- Jun 22, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
SEATS
Owner Narrative
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the front passenger's seat lumbar system independently inflated and failed to deflate as intended. The contact stated that the excessive inflation caused the seat back pocket to fracture. Additionally, the contact stated that the failure was a safety hazard because of the air bags. The dealer was made aware of the failure, and an appointment was scheduled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known failure with similar vehicles. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 57,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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