Complaint 2217853

Complaint Summary

ENGINE

Owner Narrative

I own a 2017 Ford Escape with the 2.0L EcoBoost engine. Beginning around December 2025 through January 2026, the vehicle began exhibiting symptoms consistent with coolant intrusion into the engine. Engine coolant continually disappears from the reservoir despite no visible external leak. However, at the time I did not know think it was a coolant intrusion. It wasn't until I took my car to the Ford dealer in June that I started researching things online. Prior to the June diagnosis, I also took the vehicle to Denny Menholt in January and February 2026 for inspection due to the same concerns. At that time, they were unable to determine the cause of the issue. As the condition has worsened, the engine runs rough and frequently vibrates, rumbles, and shakes while driving. The vehicle occasionally misfires and loses power. There have also been instances where the vehicle accelerates more aggressively than expected when pressing the gas pedal and instances of unexpected downshifting while driving. These issues make the vehicle difficult to operate predictably and create a significant safety concern. The Check Engine Light (CEL) illuminated during this time. No other warning lights were displayed before the vehicle's condition worsened. I took the vehicle to a Ford dealership for diagnosis in June 2026. The dealership identified cylinder 1 and cylinder 4 misfire codes and performed a pressure test on the cooling system. The dealership determined that coolant is leaking into the cylinders and advised that Ford Technical Service Bulletin (TSB) 22-2229 applies to this condition. The dealership informed me that the engine requires complete replacement due to the coolant intrusion issue. The estimated repair cost is approximately $11,000. Although the vehicle is outside the warranty time period, I purchased it new in December 2017 and it currently has fewer than 35,000 miles. I do not believe a vehicle with such low mileage should experience catastrophic engine failure re

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.