Complaint 2217507
2019 TESLA MODEL 3 • SEATS • incident Jun 14, 2026
Complaint Summary
SEATS
Owner Narrative
It was raining and my passenger got in the car (slightly damp). When he sat down, I reveived an error message on the screen saying "Front passenger safety restraint system issue". The airbag light is red indicating that it won't work for my passenger. You should be able to get into a car wet without your airbag no longer working. My understanding is that this is a common problem. Tesla wants > $1000 to replace the seat sensor + requires me to pay to have my airbag replaced so the part matches the sensor. According to Tesla Service Bulletin SB-23-20-002, the new style of seat sensor is strictly incompatible with the older style of airbag (known as a "Full Suppression" airbag). $182 (Diagnostic Fee) $475 (OCS Replacement) $318 (Airbag Update) + Labor + Tax The internet is full of reports of this issue. Just google "Front passenger safety restraint system issue". I do not have an invoice for the repair yet. Tesla's service center's first available appt is in 25 days. This means I have to go 25 days without a passenger in my front seat.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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