Complaint 2215560
2019 FORD ESCAPE • ENGINE • incident May 29, 2026
Complaint Summary
ENGINE
Owner Narrative
This updates a prior complaint (NHTSA tracking XXX). The 2019 Escape 1.5L EcoBoost has the known coolant-intrusion engine defect (white exhaust smoke, overheating, misfires; codes P0300/P0301-P0304). Ford replaced the engine short block under program 21N12 on 3/6/2024 at 62,201 miles. The defect has recurred and the engine has now completely failed a second time. The dealer (Tuttle-Click Ford) confirmed excessive exhaust smoke and a loud rod knock; the vehicle is undrivable and likely needs another engine. While driving on the highway the engine began shutting down. The vehicle was shaking and making loud knocking noises, and we had to exit immediately at the next off-ramp; my children (ages [XXX] and [XXX]) were in the car. The vehicle is unsafe. Ford denied repurchase twice (cases XXX and XXX). I am reporting this safety defect for the record. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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