Complaint 2215414
2018 FORD ESCAPE • ENGINE • incident May 17, 2026
Complaint Summary
ENGINE
Owner Narrative
2018 Ford Escape: engine coolant intrusion resulting in a completely failed engine. Took it to a local Ford dealership for evaluation. Confirmed this was the issued. Quoted over $14,000 to replace with a re-manufactured engine. This issue causes misfire, smoke and could catch on fire. Contacted Ford and was told while we qualify for mileage for the customer service program 21N12, it does not qualify based on expiration despite knowing this is a faulty part.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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