Complaint 2214683
2019 FORD ESCAPE • ENGINE • incident Jun 5, 2026
Complaint Summary
ENGINE
Owner Narrative
Driving on highway when we approached a traffic jam. Car started mis-firing (jerking) especially at low speed. Got off roadway as soon as it was safe to do so. Went to O'Reilly Auto Parts to get a diagnosis. Stated issue with coil in 2 so replaced and still having issue. Replaced 2 spark plug but did not fix the problem. Following day replaced all coils and spark plugs and still did not fix the problem. Brought it to the nearest Ford Dealer and was told there was coolant intrusion to the engine and it would have to be replaced. Two days later after engine arrived discovered transmission fluid leak into the main engine harness, another $1,600. Total cost is going to be $12,755.00. Car only has 50,000 miles on it and always did maintenance on time.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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