Complaint 2214654

Complaint Summary

ENGINE

Owner Narrative

I purchased a 2021 Ram 1500 North Edition (VIN: [XXX]) on XXX. As of last week, I noticed fluid leaking from under the engine compartment of the truck. I crawled under the truck and found that this five-year old truck has an oil pan that has rusted and rotted on the bottom and side leading to a leak of motor oil. I searched this online and found that this is a common issue amongst this model in this time frame and that it can cause a "catastrophic" loss of oil pressue while driving. I checked recalls and technical service bulletins and found no mention of this issue. Upon speaking with the service department of Hume's Chrysler, Jeep Dodge, and Ram of Waterford, PA, I was informed that they have seen this issue and that it is not covered by any warranty or recall because it's always caused by rust. This was only noticed because my wife's vehicle is in the shop and I parked in the garage causing me to notice it on the garage floor. My truck is normally parked in our gravel driveway and the oil leak went unnoticed. The truck was down approximately one-quart of oil when this was noticed. Had this not been noticed when it was, I fear that this issue could have caused an incident on the highway while the engine oil pressure was increased. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.