Complaint 2210274

Complaint Summary

ENGINE

Owner Narrative

Ford dealership in Ferndale,MI told me I needed a new engine February 2025 which was covered under warranty. they told me they had to replace my engine. I serviced car at same dealership for numerous oils changes engine light was in but they told me that it was codes for something else that they reported on my papers. My Vehicle started running hard in January 2026 asked them about why it was running hard when driving was not able to get any answers according to them they were unsure of the reason then February 2026 my engine went out while driving again and they told me I needed another new engine recent search says there is a class action suit with Capstone Law APC, along with co-counsel, is litigating a consolidated class action lawsuit The lawsuit alleges, among other things, that Ford Motor Company: failed to disclose that these vehicles have a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. My engine is completely out and now they are telling me that I have to pay out of pocket for a new engine when this was a safety issue while driving on the road with a engine that was said to have been replaced

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.