Complaint 2208610
2019 FORD ESCAPE • ENGINE • incident May 19, 2026
Complaint Summary
ENGINE
Owner Narrative
2019 Ford Escape 1.5L EcoBoost, VIN [XXX] , built July 2019, 59,300 miles. Experiencing coolant intrusion into cylinder bores â identical defect addressed by Ford Customer Satisfaction Program 21N12 and TSBs 22-2134 and 22-2322. Symptoms: white exhaust smoke at startup, low coolant level with no external leak, no check engine light. Two independent mechanics (Tune Craft Auto Center and Thomas Bros Auto Care, San Diego CA) independently diagnosed coolant intrusion into cylinders and recommend long block replacement per CSP 21N12 procedure. Vehicle build date of July 2019 falls three months after Ford's CSP 21N12 cutoff of April 8, 2019. Ford redesigned this engine block in late 2019 due to the same defect, confirming the defective architecture was still in production through at least July 2019. Ford has denied goodwill coverage citing the build date cutoff. This is the same known manufacturing defect Ford has accepted responsibility for in thousands of other vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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