Complaint 2204657

Complaint Summary

SEATS

Owner Narrative

What component or system failed or malfunctioned, and is it available for inspection upon request? MULTIPLE DRIVER AID FUNCATIONS IN-OP. DRIVER DOOR LOCKS WILL NOT LOCK OR UNLOCK, DRIVER DOOR LOCK AND UNLOCK SWITCH WILL NOT OPERATE ANY LOCKS, PASSENGER DOOR MIRROR WILL NOT MOVE, SEAT MEMORY WILL NOT SAVE, REAR VIEW MIRROR WILL NOT AUTO DIM AND THERE IS NO MANUAL OPTION TO ADJUST THE MIRROR RESULTING IN IMPACTED NIGHT VISABLITY, REAR VIEW CAMERA DOES NOT DISPLAY ON SCREEN BUT WILL BEEP WHEN CLOSE TO AN OBJECT. NOT CODES OR DASH WARNINGS DISPLAYED TO STORED. How was your safety or the safety of others put at risk? IMPACTED VISIBLY WHILE DRIVING. UNABLE TO ADUST PASSENGER MIRROR TO SEE BLINK SPOT OR ALONG PASSENGER SIDE OF VEHICLE. UNABLE TO LOCK OR UNLOCK DRIVER DOOR, IF LOCKED ITS NOT ALLOWING ME TO ENTER THE VEHICLE AND HAVE TO ENTER VIA PASSENGER DOOR. AUTO DIM IMPACTS VISABLITY WITH DRIVING AT NIGHT. REAR BACK UP CAMERA IN-OP IS DAMGEROUS IN NUMEROUS ASPECTS. Has the problem been reproduced or confirmed by a dealer or independent service center? PROBLEM IS CONSTANT. NOT TAKING TO A DEALER DUE TO RIDICULOUS PRICES AND DIAG FEES. I'M A TECH AND TRIED TO DIAGNOSE ISSUES WITH NO ANSWERS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NOT YET. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? UNKNOWN. PURCHASED PRIVATE PARTY WITH ISSUES (05/01/2026). LOOKED AT 3 OTHER FORD FLEXS FROM THIS GENERATION THAT ALL HAD THE SAME ISSUES WHEN LOOKING TO PURCHASE A VEHICLE AND NO ONE HAD A SOLUTION FOR IT.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.