Complaint 2201896
2016 VOLVO XC90 • ENGINE • incident Apr 9, 2026
Complaint Summary
ENGINE
Owner Narrative
Vehicle start shaking Violently out of control. AAA picked up the vehicle and took it to their European shop and discovered itâs the piston rings . I asked Volvo to do a goodwill repair and they rejected my claim on a well know issue that I was not brought aware while having the vehicle serviced at their facility Findley Volvo dealership. Iâve been taking this vehicle there for two years, with an oil problem. They never did an oil consumption test or correct the piston issue. I am appalled at this action and behavior by the dealership.A well documented issue with this vehicle. They told the program has expired, Iâd have to pay for service . I have photos as well of the issue.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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