Complaint 2197756

2013 FORD EDGE • SEATS • incident Dec 11, 2025

Crash
No
Fire
No
Injuries
1
Deaths
0
Complaint ID
2197756
Make
FORD
Model
EDGE
Model Year
2013
Component
SEATS
Incident Date
Dec 11, 2025
Date Received
Apr 17, 2026
Data As Of
Jul 1, 2026

Complaint Summary

SEATS

Owner Narrative

On Dec 11, 2025, the driver’s heated seat in my 2013 Ford Edge overheated within minutes of activation, causing first- and second-degree burns to the occupant. The vehicle was inspected on March 18, 2026 and escalated for management review, but the manufacturer failed to provide the promised follow-up by March 26, 2026, and the defect remains unresolved, posing an ongoing risk of injury. No problems prior to ever using the heated seats.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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