Complaint 2192072
2011 DODGE RAM 1500 • ENGINE • incident Mar 10, 2026
Complaint Summary
ENGINE
Owner Narrative
The contact owns a 2011 Dodge Ram 1500. The contact stated that while the vehicle was being serviced by an independent mechanic, the contact was informed that the motor mounts were old and fractured. The independent mechanic suggested that the vehicle was taken to the dealer for the repair. The vehicle was taken to the dealer, who confirmed that the motor mounts were fractured and that the vehicle backfired due to piston failure. The dealer replaced the motor mounts. The contact stated that the motor mounts were replaced under an unknown recall. The contact stated that on a separate occasion, the vehicle was at a specialty shop for the engine to be replaced. While at the specialty shop, the contact was informed that the motor mounts were not replaced. The vehicle remained at the specialty shop unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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