Complaint 2190498
2018 CHEVROLET EQUINOX • ENGINE • incident Sep 30, 2025
Complaint Summary
ENGINE
Owner Narrative
While driving the brake pedal suddenly became hard to push making the car unable to slow down. Put car in neutral and managed to get off street into parking lot and coast to a stop. Car would no longer start. Towed to dealership for assessment. Reports of broken vacuum pump pieces and related metal debris found in engine. Dealership recommended engine replacement. Notified GM, they provided a case number and helped discount the full cost of engine replacement down to $6,225.00 which we paid out of pocket (or risk losing the full value of our equity in the vehicle against a replacement).
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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