Complaint 2179206
2020 SUBARU ASCENT • ENGINE • incident Nov 30, 2021
Complaint Summary
ENGINE
Owner Narrative
Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leaking. recommend engine reseal). Massive oil leaks found in car due to RTV sealant. Subaru uses RTV silicone sealant (formed-in-place gaskets) instead of traditional rubber gaskets for many sealing surfaces (cam carriers to heads, timing cover, oil pans, etc.). Transmission failure at 37,000miles which needed replacement. In dealership service for 52 days at that time. Transmission symptoms continued after replacement. Car hesitates while accelerating making it dangerous to accelerate to speed needed to merge into traffic. Same transmission symptoms occurring now that were present prior to complete transmission failure in 11/2021 that left me in middle of busy freeway with a disabled car. Subaru not taking transmission symptoms seriously. Continuous brush off from service and Subaru. Car is a lemon. Subaru not standing by product. Oil should not be leaking from every orfice of engine.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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