Complaint 2172053

Complaint Summary

ENGINE

Owner Narrative

Component or system that failed or malfunctioned: The fuel delivery system, specifically the fuel pump, which is subject to an active safety recall. The recall states that fuel pump failure can result in loss of fuel pressure and flow, leading to engine stall. The vehicle is available for inspection upon request. How safety was put at risk: A sudden engine stall while driving would result in an immediate loss of propulsion and power, creating a significant risk of collision, particularly at highway speeds or in traffic. This creates a dangerous situation for the driver, passengers, and surrounding vehicles due to the inability to accelerate or maintain speed. Has the problem been reproduced or confirmed by a dealer or service center: The defect has been confirmed by the manufacturer through an official safety recall. At this time, there is no repair remedy available. The vehicle has not yet been repaired due to lack of an available fix. Has the vehicle or component been inspected: The vehicle has not yet been physically inspected for this specific failure because the recall remedy is not available. The defect has been acknowledged by the manufacturer as part of the active recall. Warning lamps, messages, or symptoms prior to failure: At this time, there is no warning indicating when or if the fuel pump may fail. The recall states the failure may occur without warning. No prior warning lamps or messages have reliably indicated when the failure could occur. Additional information: Due to the nature of this defect and the lack of an available repair, I no longer feel the vehicle is safe to operate. The uncertainty of a sudden engine stall has created ongoing safety concerns and financial hardship, as I am responsible for a vehicle that may fail without warning.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.