Complaint 2153718

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

The contact owns a 2015 Kia Forte. The contact stated while driving 64 MPH, the vehicle jerked and vibrated, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle then stalled. The contact was able to coast to the side of the road. Multiple warning lights were illuminated. The contact was assisted with jumpstarting the vehicle. The contact was able to continue driving; however, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light illuminated, and the battery light illuminated intermittently. The contact was able to pull into a gas station. The contact called his daughter, who went to the gas station and jumpstarted the vehicle. The contact stopped by Auto Zone to have the vehicle diagnosed, where it was diagnosed and DTCs: P2191, P0562, C1101, C1102, C1201, C1204, C1207, C1208, C1210, C1211, C1237, C1260, C1513, C1613, and C1688 were retrieved. In addition, the battery showed codes that fluctuated constantly. The vehicle was taken to the dealer pending an inspection. The vehicle remained at the dealer unrepaired. The contact stated that recently the low oil warning light was illuminated, and the fuel level was low; however, the oil level and fuel level were not low. The ABS, traction control, steering, and tire pressure warning lights were illuminated. In addition, the brake warning light failed to function as intended. The contact replaced the brake lights however, the failure persisted. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 20V750000 (Engine); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.