Complaint 2135670
2020 CHEVROLET EXPRESS • ENGINE • incident Sep 8, 2025
Complaint Summary
ENGINE
Owner Narrative
Catalytic converter cracked at exhaust manifold @5 yrs, 34,600 miles. Known problem, denial, scam warranty allowing them to break âclean air actâ and scam customers into paying. On the hook myself for a fed law requiring manufacturers repair. At my shop getting fixed when they offered to fix after my mention of fraud! 3 years of claimed-broken welds in vans (doghouse over motor). I know of 4th year problem. Also not believing bad weld.Engineer friend says stress crack. Weak metal, no support due to flex pipe I believe. Cheap parts, money over safety again. And I have proof they do it and deny, misdiagnose, and lie. Criminal I think. Posting online about warranty scam. I was schooled in auto, small business owner. I know law! Given up on gov Iâm sorry to say.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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