Complaint 2135418

Complaint Summary

POWER TRAIN

Owner Narrative

About September 6th I was driving my vehicle. It is a blue Kia forte 2017. I just had cleaned it at a local car wash. Prior to this 1-2 weeks before my ac had just started to blow hot air. So I recharged it with some recharge that I purchased a recharge can and my buddy Scott helped me put it into my low pressure air conditioning valve area. Soon after like I said when I was leaving a car wash. And I drove down to a gas station and as I start braking my car started running a lot slower. Then finally it almost halted and all the dash lights all illuminated everywhere. And I had to turn the wheel super slow as I approached the left turn into the gas station. And then I noticed my car had shut off completely. I screamed to the men that were at a gas pump feet away to help me push the car into the station. They finally ran over and pushed it into the station. Soon after we attempted with one car, and one truck we tried to jump start my car with the batteries. It didn’t start or turn the engine over fully either few times we attempted jumping it. I finally called it quits and took a ride home. The next day my buddy tried to “ fix it “ he said it didn’t really work as properly and the battery isn’t probably the problem. He said it might be the ac compressor due to my air going out weeks before. But he was afraid to tell me it wasn’t gonna be a cheap or easy fix. He suggested I go to a mechanic. Months prior I received a few notices in the mail that stated my name and my vehicle info. I never really paid them any mind until now but I am thinking I should open them soon. I’m assuming that this info would be in there about a recall. I hope that this will be a substantial amount of evidence for my recall. The websites I reviewed and researched say the there’s a lawsuit and recalls involving my Kia forte 2017 as well. But the vin didn’t match it up fully? So I’m not completely sure why. But I am sure it only had 96k miles. Which was below the Kia 100k mile warranty too? Thanks

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.