Complaint 2120643
2022 FORD TRANSIT • ENGINE • incident Jun 1, 2025
Complaint Summary
ENGINE
Owner Narrative
The engine 'start-stop' feature is permanently 'ON' . The ability to temporarily disable it has been removed by a Ford software update. Case #00715259 was opened with Ford, vehicle taken to Capitol Ford, Carson City NV, for verification. Dealer verifies that although the start stop feature works correctly the option to temporarily disable it was removed by a Ford software update in August 2023 with no plans to restore it. In mountain driving not being able to disengage this feature is dangerous. Attempting to enter an intersection with a loaded vehicle and having the engine stop just before accelerating will eventually cause an accident. The option to temporarily disable 'start stop' must be restored before someone loses their life at a busy intersection.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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