Complaint 2113417

Complaint Summary

ENGINE AND ENGINE COOLING

Owner Narrative

The contact owns a 2015 Kia Forte. The contact stated that the vehicle failed to start intermittently. The vehicle was taken to a certified mechanic and was repaired; however, the failure recurred, and the vehicle was taken back to the certified mechanic, and an unknown repair was completed. The contact was unsure of the repair that was completed. After having the vehicle repaired a second time, while attempting to accelerate, the instrument panel was flashing the check engine and the oil light warning lights. The vehicle decelerated, and there was black smoke coming from the exhaust pipe. The contact stated that the vehicle lost motive power shortly afterwards. The failure had occurred three times. The vehicle was towed to a certified mechanic twice. The mechanic repaired the knock sensor and drained and replaced the engine oil and cleared the codes. The failure reoccurred, and the vehicle was taken to the mechanic, and was then towed to the dealer, who diagnosed the vehicle and determined that the knock sensor had failed. The knock sensor was replaced; however, the failure recurred. The contact was informed that the engine needed to be replaced. The engine was not replaced. The manufacturer was informed of the failure and opened a case. The failure mileage was 90,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.