Complaint 2110763

Complaint Summary

ENGINE

Owner Narrative

Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.