Complaint 2091743

Complaint Summary

ENGINE

Owner Narrative

A significant class action settlement, known as the Hyundai Engine II Class Action Settlement, was established to address allegations of engine defects in various Hyundai models. This settlement includes vehicles equipped with the Nu 2.0-liter GDI engine, such as the 2014–2020 Elantra GT. The lawsuit claimed that these engines could suffer from issues like engine seizure, stalling, and potential engine fires. My vehicles engine is the engine listed above and has been experiencing those exact problems. My engine has been stalling and making a knocking noise. A professional mechanic evaluated my vehicle and diagnosed it with first stage engine failure. Engine failure of any kind while driving is extremely dangerous and could lead to sudden stopping on a highway, collision, and result in the loss of life of both the driver and other drivers sharing the road. In addition to the Engine II settlement, there was a separate class action settlement related to the Theta II engines, which are also found in some Hyundai vehicles. This settlement addressed allegations of engine defects that could lead to engine failure. Hyundai Motors is refusing to honor their warranty coverage for my vehicle. They claim their refusal is due to my vehicle having a rebuilt title, however, nowhere on their website or per any other guidelines do they explicitly deny coverage for rebuilt title vehicles. They clearly state that only salvage titles and 'total loss' vehicles will not receive any warranty assistance, which my vehicle was never considered a total loss. Additionally, when speaking to a Bob Howard Hyundai representative, they informed me that they have previously honored warranties for people in my exact situation. The engine in my 2014 Hyundai Elantra GT is the original engine with a matching VIN number and the engine failure is strictly due to the malfunction of said part produced by Hyundai Motors. I have maintained and preformed regular maintenance on this vehicle with receipts.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.