Complaint 2085511

Complaint Summary

ENGINE

Owner Narrative

To Whom It May Concern, I am writing to formally file a complaint regarding my 2015 Chevrolet Equinox, which I purchased used approximately one year ago. Since acquiring the vehicle, I have experienced severe and excessive oil consumption as well as ongoing fuel injector problems. Specifically, the vehicle requires additional oil every 100 to 200 miles, which is far beyond what is considered normal or acceptable for a properly functioning engine. I have not noticed any external oil leaks, and there are no warning indicators until the oil levels are dangerously low. This not only puts the engine at risk of damage, but also presents a potential safety hazard while driving. In addition to the oil issue, I have experienced fuel injector malfunctions which affect the car’s performance and reliability. This has resulted in rough idling, reduced fuel efficiency, and difficulty accelerating at times. I have come to learn that many other owners of the 2015 Chevy Equinox are reporting the same issues, particularly with excessive oil consumption related to engine design flaws. I believe this is a manufacturing defect that should be addressed by GM and reported as a recall or service campaign due to its widespread impact and potential risk to drivers. I respectfully request that the NHTSA investigate this matter further to determine whether a recall is warranted and to encourage General Motors to take responsibility for this recurring issue. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.