Complaint 2077480
2024 GRAND DESIGN IMAGINE • WHEELS:HUB • incident Mar 26, 2025
- Complaint ID
- 2077480
- Make
- GRAND DESIGN
- Model
- IMAGINE
- Model Year
- 2024
- Component
- WHEELS:HUB
- Incident Date
- Mar 26, 2025
- Date Received
- Mar 26, 2025
- Data As Of
- Jul 1, 2026
Complaint Summary
WHEELS:HUB
Owner Narrative
Purchased brand new 2024 Grand Design Imagine XLS 17MKE on Feb 8, 2025. Have taken trailer out twice for three days in the local area to perform operational testing of the travel trailer before traveling outside of the area. Dust caps on bearing axle came loose so took trailer in for inspection. Repair shop found that all hubs were empty of grease and castle nuts were loose, hubs have extensive heat discoloration as well as bearing play, travel trailer will need new bearings, hugs and bearing races. This is a brand-new trailer, and this could have ended in catastrophic consequences causing a serious or fatal accident. When purchasing a new travel trailer the assumption is made that the axles should be quality inspected and good to operate. I have now read on group forums that this has happened to others. This needs looked into asap.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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