Complaint 2060584

Complaint Summary

ENGINE

Owner Narrative

Started having problems within first two months of purchase, bought new in April 24. Charge ports stopped working. Also reported to dealer electric burn smell. Hesitate to start/stop with push button. Feels like loses power while driving. Rpms revs unexpectedly. Almost wrecked a few times due to this. Happens during continuous driving, not stop and go traffic. Sometimes when put in park, it will jerk hard. Sometimes when put in park and turn off, doors don’t unlock automatically. Car will jerk when starting at times. Forward collision light comes on often. Sounds like front rotors or something in the front rubs while driving. Auto engine off/on sometimes doesn’t work. The first time I took it to the dealer, they didn’t record their visual inspection. They blamed a lot of stuff on rodent nests. The second time I took it to the dealership, I made it a point to have the visual inspection recorded and sent to me. Surprise, no rodent nests found! Both inspections were completed in less than two hours even though I told them I could stay as long as needed. Since then, the burning smell has worsened.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.