Complaint 2041998

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.