Complaint 2013464

Complaint Summary

ENGINE

Owner Narrative

It begins shaking, jolting and shuddering while driving; started off happening at take off; then progressed to anytime speed was under 35mph; now, it does it often throughout all speeds. Nissan states it needs a new transmission which was quoted to cost $6,600+tax. The vehicle trade-in value is only $5,000ish prior to these symptoms. Vehicle has less than 117,500 miles and all maintenance and fluids have been routinely changed throughout vehicle's lifespan. This CVT issue seems to be ongoing therefore Nissan and other makes should not be allowed to put these into vehicles that are so costly and these transmissions begin to give problems while vehicles are still under warranty. Need assistance in fixing the costly transmission and Nissan should have a discount on this faulty transmissions that they knew had issues. No warning lamps or messages given; symptoms were found when taken in at 117,000 miles and stated transmission needs to be replaced. Warning lamps and signals should have been given to owner to prevent the damage done to transmission. Warning lamps do not show anything wrong with vehicle; however, the jolting, jumping and sputtering is very dangerous during driving and may cause accidents in braking, acceleration and/or heavy traffic flow.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.