Complaint 2005520
2016 VOLVO XC90 • ENGINE • incident Jun 25, 2024
Complaint Summary
ENGINE
Owner Narrative
The contact owns a 2016 Volvo XC90. The contact stated that after starting the vehicle, the vehicle failed to accelerate above 15 MPH while depressing the accelerator pedal. The contact stated that a turtle warning symbol appeared on the instrument panel along with an "Engine System Reduced Performance" message displayed. The contact called the dealer and had the vehicle towed to the dealer location. After two days of diagnostic testing, the contact was informed that the engine needed to be replaced due to engine failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 175,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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