Complaint 1992860

Complaint Summary

ENGINE AND ENGINE COOLING

Owner Narrative

The contact owns a 2020 Kia Forte. The contact stated while driving approximately 55 MPH, the check engine warning light, and a message that Kia had been alerted of a failure was displayed on the instrument panel. The contact stated that the vehicle lost motive power and stalled. The contact was able to start the vehicle and drove back to the residence. The contact stated that while attempting to restart the vehicle, the vehicle was making an abnormal knocking sound before stalling. The contact called an independent mechanic who diagnosed the vehicle on site and determined that the intake and exhaust cam shaft position sensors had failed and that metal shavings were found obstructing the cam shaft sensors. Additionally, the vehicle was very low on engine oil. The vehicle had received an oil change approximately 3-months prior to the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.