Complaint 1950388
2021 BUICK ENVISION • ENGINE • incident Dec 14, 2023
Complaint Summary
ENGINE
Owner Narrative
When I push on the accelerator the car hesitates and then surges forward. I took the vehicle to the dealership where they recreated the problem however it was not throwing any codes. After examination they determined that the problem was turbo lag. I was advised to continue driving the car as usual until it throws a code or turbo fails. I believe that the vehicle randomly hesitating could leave you stranded in an intersection with oncoming traffic, and when if surges puts you at risk for a rear end collision. When I asked the service rep what will happen if the turbo fails, she said pull over and call on-star. I'll be traveling through the mountains for the holidays, it worries me that if the turbo fails I could be stuck on the side of the road in winter weather.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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