Complaint 1948305

2020 RAM 3500 • ENGINE • incident Dec 4, 2023

Crash
No
Fire
Yes
Injuries
0
Deaths
0
Complaint ID
1948305
Make
RAM
Model
3500
Model Year
2020
Component
ENGINE
Incident Date
Dec 4, 2023
Date Received
Dec 6, 2023
Data As Of
Jul 1, 2026

Complaint Summary

ENGINE

Owner Narrative

On 12/4/23, at 6:37 am PST, we initiated remote start via the key fob. At 6:40 am pst, a flash and fire erupted from under the hood of the truck. We immediately worked to control the fire using extinguishers and garden hoses until the fire department arrived a few minutes later. They worked to put the fire out that engulfed the engine compartment and then worked to get the hood open to finish putting the fire out. The fire didn’t fully go out until the battery cables were cut.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.